The truth about this insurance company is that they are brilliant in terms of customer care and also how they always respond very fast. I had some problems with my documents and Regency contacted me in such as a short amount of time, I hardly had to wait. Very impressive and so happy to be a client at Regency. Regency has been helpful to me since the start of my plan up until the present days. I have always wanted to post my appreciation comment for them. I have been a client for five years and 99% of my claims have been paid back and in just a short amount of time. Last week I had a small claim and Regency helped took care of me and my claim with a day. Thank you tons!