Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.93

3.9 Rating 724 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took out a life insurance policy with Regency for Expats earlier this year and the process was quick and very clear. The team answered questions without the usual runaround and the pricing was competitive for international cover. The policy documents were simple to understand and the onboarding felt organised. I have dealt with other expat insurers before and this was far less painful. So far the service has been reliable and I feel confident I made the right choice.”

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Posted 2 weeks ago

“I moved from Madrid to Seoul last year, and honestly the health system here is good, but navigating everything as a foreigner is confusing. After checking different international plans, I chose Regency for Expats because some other Spaniards in Korea recommended it to me. So far the experience has been very positive. Setting up the policy was simple, and the customer service replied faster than I expected. Their English is clear and easy, which helps a lot when it’s not my first language. The best thing for me is the way they handle questions. I travel a lot around Asia for work, and every time I ask something about coverage in another country, they answer very direct and without complicated language. When I had to visit a clinic in Seoul for back pain, they confirmed everything by email in a few minutes, so I felt comfortable before going. Prices are reasonable compared to other international insurers I looked at, and I like that the plan feels stable. No surprises, no strange charges, nothing hidden. I recommend Regency if you are an expat living in Korea and you want something international but still easy to understand. It gives me peace of mind while living far from home.”

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Posted 2 weeks ago

“I’ve been with Regency for Expats for a little while now, and the experience has been solid from the start. The signup process was quick, the pricing was clear, and I got my documents faster than I expected. What stood out most was how easy it was to actually speak to someone when I had questions. No passing around, no waiting forever, just direct answers that made sense. I had one situation where I needed clarification on coverage before travelling, and the support team came back to me the same afternoon with everything laid out in plain language. It gave me a lot of confidence that if something serious ever happened, they’d handle it properly. Overall, it feels like a company that knows the expat world and doesn’t overcomplicate things. Smooth experience, good communication, and a service that does what it says it will. Would recommend.”

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Posted 3 weeks ago

“Great service. Fast, efficient and friendly. I cant fault their customer service and claims team.”

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Posted 3 weeks ago

“Very good company. 5 stars from me and a thank you.”

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Posted 1 month ago

“Good value health insurance backed up by super professional service. Compared a lot of health insurance companies and settled on Regency. was cheaper with better cover which made me a little bit worried. All my worries were put to bed when I made my first claims and they were paid straight away with no quibbles. 100% recommend this company.”

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Posted 1 month ago

“Fast and efficient service from really friendly staff”

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Posted 1 month ago

“Excellent service. Claim paid really quick Defo recommend”

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Posted 1 month ago

“Best health insurance experience. Everything is done quickly by really friendly caring people. really love the service”

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Posted 2 months ago

“Good information about the insurance”

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Posted 2 months ago

“C O V S E C L T D• C O I got all my funds back in a week.”

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Posted 3 months ago

“Excellent health cover and service. Best experience i've ever had with an insurance company. Friendly, professional and respind extremely quickly.”

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Posted 3 months ago

“Great cover and super easy to deal with I’ve been living overseas for a few years now and switched to Regency for Expats after a recommendation from a friend and it’s been great. The sign-up process was simple, and they explained everything clearly. I found the pricing to be really fair for what you get, and the coverage is solid, it gives me real peace of mind knowing I’m protected wherever I go. I had to make a claim recently and was expecting it to be a bit of a nightmare (as it often is with insurance), but it wasn’t at all. The process was easy, and they sorted it quickly with no fuss. Would definitely recommend Regency to other expats... it just works, and the support team actually cares.”

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Posted 6 months ago

“I've been with Regency for Expats for over two years now and couldn’t be happier. The coverage is comprehensive, the customer service is responsive, and claims are handled quickly and efficiently. As an expat, it's reassuring to know I have reliable international protection no matter where I am. Highly recommended for anyone living abroad”

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Posted 6 months ago

“Very good experience with health insurance”

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Posted 7 months ago

“Easy to pay the bill”

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Posted 7 months ago

“I can’t recommend Regency for Expats enough! From the very beginning, the team made everything easy, from choosing the right plan to setting up the policy while I was relocating. Every question I had was answered quickly and clearly, and it really felt like they understood the challenges expats face. Special thanks to Emma from their client services team, who followed up regularly and made me feel supported throughout the entire process. Having good health insurance takes a lot of stress off living abroad, and with Regency, I feel secure and well taken care of.”

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Posted 7 months ago

“A really big thank you to Jenny and her team at Regency who have been absolutely amazing in every contact. I have had Regency health insurance for a few years now and they have always been great.”

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Posted 7 months ago

“I’ve been with Regency for Expats for about a year and a half now, and they’ve been excellent. Signing up was straightforward, and the team answered all my (many) questions without any pressure. What really stood out is how fast and easy it’s been to deal with them when I actually needed to use the insurance. I had to see a specialist earlier this year and everything from approval to reimbursement went smoothly, no crazy forms or long waits. Their customer service is also genuinely helpful, which is rare these days. It just feels like they actually care and aren’t trying to avoid paying out like some insurers. If you're living abroad and want decent coverage without the usual hassle, I’d definitely recommend giving them a look.”

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Posted 7 months ago

“All good. Great value, good service. Happy”

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Posted 8 months ago

Regency for Expats is rated 3.9 based on 724 reviews