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Regency for Expats Reviews

4.0 Rating 657 Reviews

75 %

of reviewers recommend Regency for Expats

Company Reviews

4.0

Based on 657 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt confident with Regency since the moment I received my first quotation. Everything was clear and detailed and they responded very quickly to my queries. They provided me with different options for my wife and kids as well. Excellent value for money, with many inclusions I wasn’t able to find elsewhere and very good service!”

Posted 2 years ago

“Simply brilliant! I only have good things to say about Regency. Nice people, great benefits, great value for money. Everything you need and more with an insurance company”

Posted 2 years ago

“Really nice helpful people and they managed to get everything organised for me quickly”

Posted 2 years ago

“Helpful is an understatement. The person who was dealing with my claim went out of her way to ensure that all the correct documents that I needed were collected so that I could reclaim my money. The reason I wanted to leave this review is because they could have easily just said no like most insurance companies but Regency really made sure that everything was ok for me. Highly recommended!”

Posted 2 years ago

“Simply brilliant! Not only do they check in from time to time to make sure that I am happy with everything but they provide personal trainers, nutritionists, counsellors and more. Did not expect this from an insurance company and I am amazed. I've only made one claim with them so far and it was so simple and fast”

Posted 2 years ago

“From my experience I never thought an insurance company can be so helpful and nice. The claims specialist that was helping me made everything clear and advised me along the whole journey to make sure that I was in a good place. I have also been using their benefits which has helped me in the gym and what to eat so that I can be healthy. Amazing people and they also check in on me to make sure that I am happy which is a very nice touch :-)”

Posted 2 years ago

“Very fast response to what I needed. Supportive staff who care about what has happened and want to make it better as quick as they can”

Posted 2 years ago

“Surprisingly good for an insurance company. Regency have been able to change my mind about the industry.”

Posted 2 years ago

“Living in Asia for the last 20 years, this has been the best health insurance cover and the best experience i have had with an insurance company.”

Posted 2 years ago

“Great health insurance, especially good if you living overseas for long period.”

Posted 2 years ago

“I bought my policy with Regency a year ago and I am planning to increase my plan upon my renewal. Great benefits and worth it. Thank you for the good service.”

Posted 2 years ago

“So happy with the outcome of my claim. The agent worked very quickly to make sure I was not out of pocket. They spoke to the hospital directly for me to make sure everything was in order. Very grateful to them and highly recommended!”

Posted 2 years ago

“Great cover and support from Regency. I have been covered by their international health insurance for the last few years. It is provided to me by my employer here on Hong Kong. The cover and service they provide are fantastistic. Albeit i have used that add on services and extra benefits for the last couple of years, it wasnt until recently that i had to go to hospital for a serious condition. All cost were paid by Regency directly to the doctors and everything was resolved behind the scenes. Thank you to the Regency support staff, keep up the great work.”

Posted 2 years ago

“Regency has been supporting me and my family for the past 2 years. They have a solution for every problem and definitely helped us save a lot of money and paperwork. 100% satisfied – Thank you.”

Posted 2 years ago

“Am very happy with the plans. Have both health and life insurance cover with Regency. Never used the life, obviously... used the health a few times. Claims settled quickly with no issues or problema. Professional amd friendly people.”

Posted 2 years ago

“Good health insurance policy backed up by a friendly and professional team. Questions are answered quickly and they are quite helpful when using the cover.”

Posted 2 years ago

“I am very happy with the support the medical staff at Regency have given over the last couple of year. Their knowledge and experience is really good and being able to access them whenever i need to has been great. 100% recommend!”

Posted 2 years ago

“Very happy with the service that I am getting from Regency. Very easy to get a contact for and they are very nice over the phone. Claim was paid quickly.”

Posted 2 years ago

“I am impressed that during my first few months with regency, they constantly give me updates about my policy status. Whenever I have questions, they are able to answer and give solutions fast. This shows they really care about they’re customers. Very recommendable”

Posted 2 years ago

“My experience with Regency has been very positive so far. Trustful and very supportive. They helped me gather all the necessary documents for my claim to be fully covered. Calm and friendly team.”

Posted 2 years ago

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Regency for Expats is rated 4.0 based on 657 reviews