The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,384 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers, lovely roses set in a bouquet of herbs and greenery, so much more elegant than standard flowers to order, and the scented geraniums and herbs leave the room smelling fabulous.”

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Posted 5 years ago

“Excellent in every way I will continue. To use you my hus band too DNutting”

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Posted 5 years ago

“Disappointed to find the flowers/vase ordered required self assembly. Website shows flowers professionally arranged in the vase, with no mention the recipient would have to put them together upon delivery.”

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Posted 5 years ago

“I ordered 6 table posies and a medium bunch of flowers for my cousin's 60th bday party. Ordering and delivery were spot on. However, the posies I saw, were sparse, badly put together, and unimpressive. I was disappointed. I grow a lot of flowers myself, but couldn't think how to get them to the party safely on public transport. My cousin liked her bunch of flowers, and said that the fragrance was wonderful. I didn't see it. I would not use this service again.”

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Posted 5 years ago

“Flowers were delivered damaged and in one case vase was missing - eventually substitutes were sent This was my first time using The Real Flower Company after a recommendation and as much as it pains me to say I doubt I'll use again”

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Posted 5 years ago

“The recipient told me that the flowers were lovely. I have used your company for quite a few years now, particularly when the shop was in Midhurst. I have only ever had one unfortunate incident. It was good to get a photo from DPD, the courier, of the package left in the recipient's porch. It occurs to me that you might send a photo of the arrangement to the person who ordered/paid for them. Especially as you are not the cheapest on the market.”

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Posted 5 years ago

“I have not seen these flowers. They were sent to friends on their 50 th wedding anniversary. They loved them I had trouble with the web site. But was very efficiently looked after on the phone. Louise Grist”

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Posted 5 years ago

Dear Louise, thank you for your review and we are pleased that you friends enjoyed the flowers. There are occasionally a few hiccups on the ordering process of the website, we are currently looking into these so hopefully the will be resolved in due course. Thank you for taking the time to post the review. Kind regards, Lucy - The Real Flower Company

Posted 5 years ago

“Nothing like the picture online, and definitely not worth the extra money.”

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Posted 5 years ago

Dear Anonymous, I'm so sorry that you are disappointed with your arrangement. We do mention on the website that the flowers in the picture are a large size and that in some cases we have to substitute flowers due to availability. If you could send me an email with your order details and if you have any pictures of the flowers, I will be happy to look into this for you. I look forward to hearing from you. Kind regards, Lucy

Posted 5 years ago

“Very helpful staff & prompt delivery - haven’t seen the flowers but daughter said they were “beautiful!” Also you have the reassurance of having a pic of your gift delivered to the front door of the recipient. Big plus in my opinion, not to mention the fact that the flowers are grown in the UK.”

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Posted 5 years ago

Dear Anonymous, Thank you for your feedback and we are pleased that your daughter was happy with them. Kind regards, Lucy - The Real Flower Company

Posted 5 years ago

“My vase was delivered on time, and I was very impressed that they contacted me when I accidentally duplicated my order, to save me paying extra delivery.....it is good to see that there is the 'Personal touch'”

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Posted 5 years ago

Dear Jenny, thank you for posting your review and we are pleased that you were happy with the service. Kind regards, Lucy - The Real Flower Company

Posted 5 years ago

“The most amazing flowers. Fabulously scented and full of really unusual varieties. A million miles away from any other florist. Would never use anyone else.”

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Posted 5 years ago

Dear Anonymous, Thank you for taking the time to post a review for the flowers that you received and we are pleased that you enjoyed them. Kind regards, Lucy - The Real Flower Company

Posted 5 years ago

“No gorgeous ribbon on the box - the flower tube box was squashing the posy but I was able to hide the squashed side! . Looked fab for the 1st 24 hours, now looking sad despite trimming stems and changing the water. The roses were scented - lovely! Not as good an experience as previous orders.”

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Posted 5 years ago

“My Friend received these as a gift and describes them “stunning flowers”. I have to agree with her. They are always amazing.”

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Posted 5 years ago

“Excellent customer service and beautiful flowers - wouldn’t order from anywhere else”

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Posted 5 years ago

“Beautiful David Austin bouquet sent to my neighbour for her birthday and very helpful staff”

The Real Flower Company 5 star review on 12th July 2019

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Posted 5 years ago

“Lovely flower bouquet with a wonderful scent. Thank you.”

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Posted 5 years ago

“I sent some flowers to my aunt in Wales for her diamond wedding anniversary & she says they are the most beautiful she has ever received! So thank you! Xx”

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Posted 5 years ago

“Have used The Real Flower company many times, always fabulous. I sent the roses in the hat box to my mother, and again she said that these were the most beautiful flowers she has ever had .. and she's 89. Unfortunately she didn't realise that they were supposed to stay in the hatbox, and said how difficult it was to prise them out....!”

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Posted 5 years ago

“When the delivery driver arrived with the flowers, even he said that they are the best! They were a thank you to my sister who said she had never received a more lovely bouquet. Easy and quick from order to delivery. Brilliant!”

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Posted 5 years ago

“Very good quality and fragrant flowers”

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Posted 5 years ago

The Real Flower Company is rated 4.4 based on 1,384 reviews