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The Real Flower Company Reviews

4.4 Rating 1,440 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,440 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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I am a huge fan of RFC but this time I was let down badly. My husband ordered flowers for delivery last Saturday. He paid and received email confirmation. But flowers never came. He was told that order never got onto your system. But he had an email confirmation. I realise that these things sometime happen. And I will continue to be a fan. But this time it went badly wrong.
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Posted 6 years ago
I am worried because the flowers were just left on the doorstep of a London house by the delivery driver. He did not telephone to see if anyone was in or leave the flowers with a neighbour. I have not heard anything from the recipient so I think that maybe the flowers were stolen off the doorstep and never reached them.
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Posted 6 years ago
Truly beautiful flowers that always manage to make the recipient feel very special. The Real Flower Company never disappoints.
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Posted 6 years ago
It was a real shame that you delivered a day late - missed my mum's birthday, but the flowers themselves looked lovely when they did arrive.
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Posted 6 years ago
I find that ordering by phone gives a much better result than from their web site. I often shop on line so am able to do it but I find their website uninspiring.
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Posted 6 years ago
Delivery is always disappointing!
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Posted 6 years ago
Delivered as informed, and mum was delighted with the bouquet. Many thanks.
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Posted 6 years ago
Flowers were very nice, but several stems were broken on delivery, which we were a bit disappointed with. Have contacted company about this, but haven’t has a response yet. Flowers were also wrapped in some plastic, although most of the packaging was recyclable cardboard - I mention this as the real flower company do quote their eco friendly credentials
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Posted 6 years ago
Superb service always and the most heavenly choices, I first discovered The Real Flower Co when some colleagues sent me a bunch of their roses. Since then they have been my first choice for personal and professional flowers.
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Posted 6 years ago
Great service and great flowers. I bought especially for the scent which was fantastic.
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Posted 6 years ago
Consistently beautiful and deeply scented flowers, provided with genuinely helpful and friendly customer service. Always deliver on time and can turn around orders rapidly. I don't buy flowers anywhere else.
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Posted 6 years ago
Marvellous flowers , my mother said they were the Most beautiful flowers she had ever been sent
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Posted 6 years ago
I was looking for a bridal bouquet but the one you sent me wasn’t for brides!! It was too small we didn’t use that st all
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Posted 6 years ago
Hello, the information of follow up has been good but I didn't understand when ordering the flowers that they would be let a the door in case the person was not there. I thought the person would be contacted by phone to make sure that the delivery happens when somebody was home. I was afraid that they would be stolen or lost.
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Posted 6 years ago
Thank you
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Posted 6 years ago
The flowers were gorgeous thank you. The only problem I had was with the carrier as i rang the number on the e-mail I had and al i could get was that I was first in the queue. I rang about 10 times but could not get through. So annoying. Kind regards P
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Posted 6 years ago
I have brought flowers from the real flower company many times before, and I have always been impressed. However this time I was very disappointed with the flowers I brought my wife. They smelt lovely but all the roses had brown edges to the petals on delivery and this increased as they opened. I know they are a natural product but I think when you pay a premium price you expect a premium product. I was embarrassed by the “petrol station flowers” appearance of the flowers I had ordered for my wife
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Posted 6 years ago
The Flowers for my Daughters Birthday, she Loved the flowers, Thankyou. The flowers looked stunning so pleased again Thankyou
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Posted 6 years ago
The rudbeckia? didn’t seem to survive the delivery as well as the roses . One was DOA theyre a lovely autumn colour though
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Posted 6 years ago
I've purchased flowers from the Real Flower Company on several occasions and the feedback from the recipient has always been positive. For a really special occasion, they are well worth a little extra.
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Posted 6 years ago
The Real Flower Company is rated 4.4 based on 1,440 reviews