The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,270 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Metrics

Info

4.4

Based on 1,270 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful seasonal flowered at a great price”

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Posted 1 year ago

Hello Claire, and thank you for taking the time to review us! All the best, All at The Real Flower Company

Posted 1 year ago

“Beautiful fresh flowers with scented roses Perfectly presented”

The Real Flower Company 5 star review on 2nd October 2022

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Posted 1 year ago

Thank you, Jane. Your review is really appreciated, and we hope the recipient loved the roses as much as we do! Warm wishes, The Real Flower Team

Posted 1 year ago

“Perfectly gorgeous. Thank you.”

The Real Flower Company 5 star review on 1st October 2022

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Posted 1 year ago

Hello Zanna, Thank you for a fab review, the flowers are looking glorious! Best wishes, The Real Flower Company

Posted 1 year ago

“Original order was delayed as DPD trailer broke down. The flowers’ condition deteriorated overnight. When I called company they refunded me in total, sent replacement bouquet and a candle to my sister and another bouquet to me. They were just gorgeous and we were both so impressed at the company’s actions to amend. Thoroughly recommend and will now use regularly.”

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Posted 1 year ago

Hello Janet, Thank you for your review, and for being so understanding with what was such a frustrating situation for us both. Your patience and kind words are very appreciated. We look forward to doing some more orders for you again soon. Best wishes, The Real Flower Team

Posted 1 year ago

“very good service from charlotte on Thursday last week to get flowers delivered on Saturday. telephone and live chat. always love your flowers as they are so loved by the recipients. The scent and your roses are what everybody really goes for.”

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Posted 1 year ago

Hello, It was a pleasure speaking with you on the telephone to place your order! We're so glad to hear the recipient was so happy with their gifts from you too! Do let us know if we can help you with anything else, we look forward to speaking with you again soon. Best wishes, Ciera Customer Services

Posted 1 year ago

“Beautiful flowers and efficient service thank you”

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Posted 1 year ago

Thank you so much! Best wishes, The Real Flower Company

Posted 1 year ago

“A wonderful mixture of beautiful flowers, lovely colours and perfume.”

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Posted 1 year ago

Thank you so much for taking the time to review us, Jane. Your thoughtful words mean a lot, and we will pass them onto our florists! Kind regards, Ciera, and All at RFC

Posted 1 year ago

“The order, including fast response to queries and the delivery was excellent. Even in the week of postal strikes everything was like clockwork. The flowers made lovely button holes and bouquets for bridesmaids. I recommend buying the roses individually to enhance floral displays at a wedding. The bride's bouquet was exactly what she hoped for. The roses weren't as scented as I'd hoped for - but that was my only disappointment and as we had lots of dried lavender in our venue and I added some mint and rosemary it wasn't noticed. Thankyou - we were very grateful”

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Posted 1 year ago

Hello Patricia, Thank you for taking the time to review us, and for the feedback. We always welcome feedback as it means we can constantly work on things and make sure everything is the absolute best for our customers! This being said, we're glad to hear all the wedding arrangements ordered were what you had hoped for. Best wishes, The Real Flower Company

Posted 1 year ago

“Highly recommended. Ordering was easy. The flowers arrived in good classy packaging. The bouquet, button holes & a corsage were all fresh & beautiful. They made a small wedding very special. Thank you”

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Posted 1 year ago

Hello Alison, Thank you so much for choosing us to create our wedding flowers. We're really happy to hear that our flowers gave such a special extra to the day! We hope you had a wonderful day on the day! Best wishes, All at The Real Flower Company

Posted 1 year ago

“Lovely flowers, efficient delivery, good value Thanks”

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Posted 1 year ago

Thanks so much Mel! Warm wishes, Ciera, and The Real Flower Team

Posted 1 year ago

“Beautiful bouquet of fantastic flowers delivered on time and as planned to a very delighted recipient as always. Thank you.”

The Real Flower Company 5 star review on 12th September 2022

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Posted 1 year ago

It makes us so happy to hear that the recipient loved the flowers you ordered from us, Tracy! Thank you so much for your review too. All the best, The Real Flower Team

Posted 1 year ago

“Ordered this bouquet for my Nan’s funeral. Beautiful arrangement. Thank you.”

The Real Flower Company 5 star review on 10th September 2022

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Posted 1 year ago

Hello Lisa, Thank you for choosing us to create the flowers for your Nan's funeral, it means a lot. Thank you also for taking the time to leave a review. Best wishes, All at The Real Flower Company

Posted 1 year ago

“Excellent service My plant was delivered exactly when requested the quality was 1 st Class and I would thoroughly recommend this company and will definitely use them again”

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Posted 1 year ago

Hello Barbara, Thank you! We hope you have lots of fun planting up your order from us. Kind regards, The Real Flower Company

Posted 1 year ago

“The flowers provided are of top class quality. The green packaging is attractive and makes the whole gift to the recipient a very welcome and appreciated floral present.”

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Posted 1 year ago

Hello Stephen, Thank you so much for the lovely feedback. We're so pleased to hear the present was loved by the recipient! Warm regards, Ciera, and The Real Flower Company

Posted 1 year ago

“I received the most lovely bouquet I've ever seen, full of life and colours and fresh as if it had just been picked from the fields. Also, the packaging in which they were delivered was TOP.”

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Posted 1 year ago

Thank you so much Ainhoa! That is really kind of you. I will let our florists know! Best wishes, The Real Flower Team

Posted 1 year ago

“The flowers included in the hand tied were beautiful. It was securely packaged with no breakage of any stems. However, tho a deluxe Best of British bouquet was ordered guaranteeing 26 roses, disappointingly only 20 roses were included.”

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Posted 1 year ago

Hello Joanne, We have messaged you privately so we can look further into this for you. We look forward to hearing from you! Best wishes, Ciera The Real Flower Company

Posted 1 year ago

“I ordered the flowers for a friend for their birthday. The delivery was damaged in transit and did not arrive. I was not informed of this and only found out because I chased it up.”

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Posted 1 year ago

Hello, We're really sorry to hear that this happened. Unfortunately this was an issue with the courier, and was entirely out of our control, but we do understand your frustration. We have raised this further with them, as we want to avoid this from happening with future deliveries, as it causes unnecessary disappointment for our customers. Warm regards, The Real Flower Company

Posted 1 year ago

“Great range and nicely delivered”

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Posted 1 year ago

Helen, thank you. We will pass on your lovely feedback! All the best, All at TRFC

Posted 1 year ago

“Beautiful flowers - especially as all I wanted to send to my friend were Dahlia's. I was kept up to date with the tracking information which was great. would not hesitate to re-order and recommend.”

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Posted 1 year ago

Hello Liz, Your kind words mean a lot to our small team, and I will let the florists know to keep up the good work! Kind regards, Ciera and The Real Flower Team

Posted 1 year ago

“Beautiful flowers delivered on time. Phoned when placing order as Stripe payment system didn't work first time but tried again and no issues. Just a computer glitch possibly. Have ordered from The Real Flower Company before and always had good quality flowers arrive, with good variety and scent.”

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Posted 1 year ago

Hello, and thank you for the review! We're glad we could help you place your order after the little hiccup that occurred. Your review is very appreciated. Best wishes, Ciera and The Real Flower Company

Posted 1 year ago

The Real Flower Company is rated 4.4 based on 1,270 reviews