Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,180 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my bag from Pure Luxuries. Great value and loved the colour”

Helpful Report

Hi Marie, Thank you for your review, glad to hear that you love your bags from us and the colour is perfect for you. We hope to see you shopping with us again soon. Warm regards, Faye

“Tecifantadyic bag. Larger than expected. Only down side no dust cover”

Helpful Report

Hi Marian, Thank you for your review, great to hear you think the bag is fantastic. We will pass this feedback on to our design team, regarding the dust bag. Thanks, Faye

“Quick service and a lovely bag. A great company to do business with. Thank you”

Helpful Report

Hello Sue, Thank you for your kind words! I'm glad to hear you enjoyed the quick service and love your new bag. We appreciate your support and look forward to serving you again. Warm regards, Faye

“Received mine in a few days , I love the colour nice leather I love it”

Helpful Report

Hi Anette, Thank you so much for your lovely review! I'm thrilled to hear that you received your new crossbody leather handbag so quickly and that you love the color and quality of the leather. It's always wonderful to know our customers are happy with their purchases. Warm regards,Faye

“I made 3 purchases from Pure Luxuries and am delighted with the beautiful bags and their quality. Ordering is very easy and the items match the description given. They arrive beautifully and safely packed.”

Helpful Report

Thank you for your wonderful review! I'm delighted to hear that you're pleased with your purchases and found the ordering process easy. It's great to know the bags met your expectations and arrived safely. Enjoy your beautiful new items!Warm regards, Faye

“I really like my New Cross body leather handbag, I bought this for my forthcoming trip”

Helpful Report

Thank you so much for your lovely review! I'm thrilled to hear that you love your new crossbody leather handbag and that it's perfect for your upcoming trip. I hope it serves you well and adds a touch of style to your travels. Warm regards, Faye

“Very pleased with this lovely quality and colour leather bag.Delivery was also prompt.”

Helpful Report

Hello Rita, Thank you for your review, we appreciate your feedback. We hope to see you shopping with us again. Many thanks, Faye

“My Daughter brought me one from Debenhams a while back I loved it, this sale meant I could buy more, Quick service and beautiful leather, I brought two cross body bags one navy and one a reddish brown, beautifully bags 20 pounds and 25 pounds an absolute bargain, the customer service is excellent and I will be buying more for Xmas gifts, so happy with my purchases.”

Helpful Report

Hello Marje, Thank you for your review, very happy to hear you came to us again and purchased from our clearance. We look forward to seeing you again. Thanks, Faye

“Product was very cheap and the quality is satisfactory.”

Helpful Report

Hi Meinir, Thank you for the review, glad to hear you liked our prices and the quality of this product. Thanks, Faye

“Bags arrived -were lovely but a bit smaller than I realised - return made very easy when post office wouldn’t accept my postcode. Postage label then sent from Pure Luxuriie - job done. Chose another bag & it’s 👍👍👍🤞👍”

Helpful Report

Hello Linda, Thank you for your review, sorry to hear that it was a little smaller than expected. Glad to hear we were able to resolve your issue for you and you have since received another bag that's more to your liking. Warm regards, Faye

“Product exactly as described on the website. Service second to none, would highly recommend.”

Helpful Report

Hi Jill, Thank you for taking the time to review us, we really appreciate your feedback and support. Thank you for the future recommendations. Warm regards, Faye

“I ordered 2 bags and was surprised and pleased at the quality given the discounted price so I ordered another.”

Helpful Report

Hello Denise, Thank you for your review, we appreciate you purchasing from us. Very happy to hear you purchased again with us as well :) Many thanks, Faye

“So happy with my recent purchases. The colours and materials are stunning”

Helpful Report

Hello Rosie, Thank you for your review, Glad to hear you think the colours and leather are stunning :) Many thanks, Faye

“Great service and quick delivery. Good quality products at competitive prices.”

Helpful Report

Thank you so much, HattieP, for taking the time to leave us a fabulous five-star review! We truly appreciate your kind words about Pure Luxuries London. Great service and quick delivery are always a top priority for us, and we're glad we could exceed your expectations. Our team is dedicated to providing high-quality products at competitive prices, and we're thrilled that you've noticed the value we offer. Thank you again for your support, and we hope to serve you again soon!

“Lovely leather bag, great size, open front pocket then pockets inside. Not too big and not too small. Smart but casual. Will definitely be buying from this company again. So many styles to choose from .”

Pure Luxuries London 5 star review on 15th May 2024

Helpful Report

Hello Elizabeth, Thank you for your review, and for sharing your photo of your purchase with us - we really appreciate it :) Glad to hear you will be shopping with us again. Many thanks, Faye

“Prompt delivery and excellent value for money”

Helpful Report

Dear Gloria, Thank you so much for awarding Pure Luxuries London with a phenomenal five-star rating! We greatly appreciate your feedback and support. Prompt delivery and excellent value for money are at the heart of our commitment to providing an exceptional shopping experience. We are delighted to know that we have exceeded your expectations with our service. Once again, thank you for choosing Pure Luxuries London. We look forward to serving you again in the future. Warm regards, Faye

“Very happy with the quality and price of my new handbag, great colour and beautifully styled, can’t wait to use it”

Helpful Report

Dear Hilary,Thank you so much for awarding Pure Luxuries London with a fabulous 5-star rating! We are overjoyed to hear that you are very happy with the quality and price of your new handbag. Our team takes great pride in creating products that not only meet but exceed our customers' expectations. We are thrilled to know that the colour and style of your handbag have captivated you. We understand the anticipation of wanting to use it right away, and we can assure you that it will be worth the wait. Our handbags are crafted with great attention to detail and are designed to accompany you on many stylish adventures. Once again, thank you for choosing Pure Luxuries London, and we hope that your new handbag brings you endless joy and compliments! Best regards, Faye

“Great leather bag, excellent quality and good size”

Helpful Report

Hi Marion, Thank you for your review, we appreciate you taking the time. Happy to hear you love your purchase from us. Thanks, Faye

“A great company to deal with, superb quality products, and excellent service. I have bought on four different occasions and four different handbags and a shopper all wonderful quality, I am always impressed with my purchases”

Helpful Report

Dear Karen, Thank you so much for your glowing 5-star review of Pure Luxuries London! We truly appreciate your support and are delighted to hear that you have had such a positive experience with our company. A great company to deal with, superb quality products, and excellent service. These words mean the world to us, and we couldn't be happier to have exceeded your expectations. It is customers like you that drive us to consistently deliver top-notch products and a memorable shopping experience. Once again, thank you for your kind words and for choosing Pure Luxuries London. We look forward to serving you again in the future. Warmest regards, Faye

“Gorgeous handbag, do well made and lovely leather.”

Helpful Report

Hello Jacky, Thank you for your review, we appreciate your feedback. Glad to hear you love the leather. Thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,180 reviews