Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,180 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The handbag and purse are excellent, Lovely soft leather. The delivery was very quick and on time. Would recommend them.”

Helpful Report

Hello Carole, Thank you for your review, lovely to hear that your purchases from us were excellent. Thank you for the future recommendations. Warm regards, Faye

“Easy website to navigate. Lovely quality products that don't disappoint on delivery”

Helpful Report

Hello Denise, Thank you for your review, we really appreciate the kind words. Glad you found the website easy to navigate and that you love the the products :) Thanks, Faye

“The quality of the leather is beautiful. The price reflects the quality. Only downside is that the fasteners on the strap are not tight enough-the strap comes loose easily. Apart from that the bag is really lovely.”

Helpful Report

Dear Marea, Thank you so much for your glowing 5-star rating of Pure Luxuries London! We truly appreciate your feedback and are delighted to hear that you find the quality of our leather beautiful. At Pure Luxuries London, we take pride in using only the finest materials to ensure our products meet the highest standards. We also understand your concern about the fasteners on the strap not being tight enough, and we apologize for any inconvenience caused. We appreciate you bringing this to our attention and rest assured, we are continuously working to improve the functionality of our products. Nevertheless, we are thrilled to hear that you find our bag truly lovely and we hope it continues to serve you well. Thank you again for your support, and should you have any further suggestions or feedback, please do not hesitate to reach out. Warm regards, Faye

“Always get my bags from here …soft leather lots of styles and great sales too Good delivery and nicely packaged”

Helpful Report

Hello Eileen, Thank you for 5 star review, great to hear you have purchased from us before and have had great shopping experience with us. Many thanks, Faye

“Chestnut Khalo Crossbody Bag. I am totally delighted and satisfied with my purchase. Delivered in 2 days by post. Superbly packaged. I love the colour and I am delighted with the quality and price. I have ordered a second bag.”

Helpful Report

Hi Jill, Thank you for your review, we appreciate your kind words. Glad to hear you love the colour and quality of the Khalo bag. Thanks, Faye

“Love Pure Luxuries bags. I bought one 2 years ago and it is still like new. I have had so many compliments on it. I have just bought another in a different colour. I have also bought 2 others one I had to return for a slight flaw. There was no hassle with the exchange. Very pleased with the company and quality of their bags.”

Helpful Report

Hi Barbara, Thank you for your review, lovely to hear you have had a few of our products already. So glad to hear you have had so many compliments :) Many thanks, Faye

“Fantastic quality my granddaughter loved hers have bought 5 now and the service was first class”

Helpful Report

Dear Alicia, Thank you so much for your amazing 5-star rating of Pure Luxuries London! We truly appreciate your kind words and are thrilled to hear about your fantastic experience. We are delighted to know that you found our products to be of fantastic quality. It brings us great joy to hear that your granddaughter loved her gift. We take pride in offering products that bring joy and happiness to our customers. Moreover, we are grateful for your continued support, as it means a lot to us that you have already purchased five items from us. Your loyalty is greatly appreciated! Lastly, thank you for highlighting our first-class service. We strive to provide exceptional customer service, and it's rewarding to hear that our efforts have made a positive impact. Once again, thank you for taking the time to leave a wonderful review. Your satisfaction is our top priority, and we look forward to serving you again in the future. Warmest regards, Faye

“this is my second bag from Pure Luxuries, they are lovely bags well made , and a great price. I will certainly buy more ,.”

Helpful Report

Dear Lynne, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your support and are thrilled to hear that you are enjoying our products. It brings us great joy to know that this is your second bag from Pure Luxuries and that you find them to be lovely, well-made, and reasonably priced. Your kind words mean the world to us! We look forward to serving you again in the future and helping you pick out more fantastic bags that you'll love. Warmest regards, Pure Luxuries London Team

“Took advantages of your fantastic prices to get some presents ready for Christmas. Fantastic quality and great prices. Now bought several bags from you and never disappointed”

Helpful Report

Dear Tony, Thank you so much for taking the time to share your delightful 5-star rating of Pure Luxuries London. We genuinely appreciate your continuous support and trust in our brand. It brings us immense joy to hear that you not only found our prices fantastic but also took advantage of them to prepare some wonderful Christmas presents. We strive to offer high-quality products at great prices, and it is incredibly rewarding to know that we have met your expectations time and time again. Once again, thank you for your outstanding review and for choosing Pure Luxuries London. We wish you a fantastic holiday season filled with joy and happiness! Warm regards, Faye

“Very pleased with my purchase excellent quality, have purchased from here before and would recommend.”

Helpful Report

Hi Rogers, Thank you for your review and kind words. Lovely to hear you have purchased from us before as well and thanks for the recommendations. Thanks, Faye

“Bought two bags recently for birthday presents. They are lovely and fantastic quality. Pure luxuries service is also amazing. Bags arrived within 5 days by royal mail.”

Helpful Report

Hello Fiona, Thank you for your glowing review of our company. Lovely to hear that you purchased two of our bags and the quality is fantastic and our service was excellent. Many thanks, Faye

“Great product, really good service,”

Helpful Report

Hi John, Thank you for your review and feedback on our service. Warm regards, Faye

“A lovely bag, very good value thank you 😊”

Helpful Report

Hi Karen, Thank you for your 5 star review,, glad to hear to you think our products are good value and your bag is lovely. Many thanks, Faye

“Love my new handbag wanted large gab bag found beautiful soft leather one for amazing price this is my 3rd one frompure luxuries always fast delivery”

Helpful Report

Hello Julie, Thank you so much for your 5 star review, we appreciate your support for our company. Amazing to hear that this is your 3rd bag from us and you have always experienced fast delivery from us. Thanks, Faye

“Lovely leather bag at a good price. Ordering was very easy and I was kept updated on delivery etc. Bag arrived well packaged and on time. Will definitely be purchasing more bags from Pure Luxuries.”

Helpful Report

Thank you so much, VWdancer, for your fantastic 5-star rating of Pure Luxuries London! We are thrilled to hear that you found our leather bag lovely, and that it came at a good price. We also appreciate your kind words about our easy ordering process and regular delivery updates. It brings us joy to know that your bag arrived in impeccable condition and on time. We are grateful for your support, and we can't wait to assist you with more bag purchases in the future. Thank you again for choosing Pure Luxuries London!

“Attractively-priced product lived up to expectations and was delivered on time.”

Helpful Report

Hi Trevor, Thank you for your 5 star review, we appreciate your time. Glad to hear that we lived up to your expectations and delivery was on time. Thanks, Faye

“Item as described and matched my shoes well, quick delivery, will use again”

Helpful Report

Hi Liz, Thank you for your review, lovely to hear it matched your shoes as well :) Thanks, Faye

“I have now bought three beautiful bags from you, and I love each and everyone of them. The quality is amazing and colour choices are great too. I will always buy my bags from you in future,I think they are amazing prices, Thankyou.”

Helpful Report

Hi Carol, Thank you for your review, and we appreciate your thoughts. Very happy to hear that you will always buy bags from us in the future. Thanks, Faye

“I have had a few pieces of bags and purses for 3 years now and everything is beautiful and l lovely selection, arrives very quickly and well packed.”

Helpful Report

Hello Jo, Thank you for your 5 star review. Lovely to hear that you have had a few leather bags from us and have been supporting us for 3 years, we truly appreciate your support. Warm regards, Faye

“Purchased navy Astley bag in sale as a replacement for a Radley - it is absolutely fantastic - what a bargain and fantastic quality. My second bag from Pure Luxuries and certainly not my last.”

Helpful Report

Hello Ashley, Thank you for your 5 star review, we really appreciate it. Lovely to hear that it won't be your last bag from us, we appreciate your continued support. Thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,180 reviews