Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,179 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous cross body bag. This is my 4th Pure Luxuries bag and I've been delighted with all of them. I'm sure I'll be back for more. 👍😁”

Helpful Report

“I really love this company, the orders arrive quickly, any issues are dealt with efficiently and with courtesy and the quality of the bags is excellent. I am also delighted and very happy to support a British company too.”

Helpful Report

Thank you so much for your wonderful review, Marjorie! We're absolutely delighted to hear that you appreciate the swift delivery and our courteous service. Supporting British businesses like ours makes it even more special. We look forward to serving you again with our exceptional quality bags! Warm regards, Team Pure Luxuries London

“My new red bag 🎒 was very reasonably priced and a very nice leather,I had been trying to find the right size bag for some time, I am very pleased with it.”

Helpful Report

Thank you so much for your fantastic review, Kathleen! We're thrilled to hear that you found the perfect size and love the quality of the leather in your new red bag. Your satisfaction truly brightens our day, and we can't wait to see you again for more lovely finds! Warm regards, Team Pure Luxuries London

“Love my handbag. A bargain for real leather”

Helpful Report

Thank you so much for your fantastic review, Judy! We're thrilled to hear you love your handbag and found it to be a bargain for real leather. Your satisfaction truly makes our day, and we look forward to delighting you with more lovely products in the future! Warm regards, Team Pure Luxuries London

“I bought this bag for my sister who lives in France. She is delighted with it. It was despatched promptly and received within 7 days. I recommend this firm and would use again.”

Helpful Report

Thank you so much for your wonderful review, Angela! We're delighted to hear that your sister loves her bag and that it arrived promptly. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Pure Luxuries London

“Ordered a crossbody bag Great it has adjustable strap”

Helpful Report

Thank you so much for your lovely review, Deryn! We're thrilled to hear that you're enjoying your crossbody bag and that the adjustable strap is working great for you. Your support means the world to us, and we can't wait to see you back for more fantastic pieces! Warm regards, Team Pure Luxuries London

“Love my bag, fantastic quality as usual. Great value for money and good delivery. Will definitely buy again.”

Helpful Report

Thank you for your wonderful review, Kay! We're so delighted to hear that you love your bag and that you found it to be of fantastic quality. It's great to know you appreciate the value and delivery service as well. We can't wait to have you back for your next purchase! Warm regards, Team Pure Luxuries London

“Excellent service. Goods of very high standard. Have bought from Pure luxuries before,and will buy again.”

Helpful Report

Thank you so much for your kind words, Stasie! We're thrilled to know you had an excellent experience with us and that you're pleased with the high standard of our goods. It's wonderful customers like you who keep us inspired, and we're excited to have you back for your next purchase! Warm regards, Team Pure Luxuries London

“Lovely phone bag. Phone fits well, leather soft, nice colour. Delivered on time.”

Helpful Report

Thank you so much for your fantastic review, Wanda! We're delighted to hear that you love your phone bag and that it fits your phone perfectly. The softness of the leather and the color really do make a difference. We're also thrilled that your bag arrived right on time! We appreciate your kind words and look forward to welcoming you back soon. Warm regards, Team Pure Luxuries London

“Lovely selection to choose from. Reasonably priced. Quick delivery and beautifully packaged. Quality is excellent. Very pleased with my purchase”

Helpful Report

Thank you so much for your lovely review, Irene! We're thrilled to hear that you enjoyed our selection, found our prices reasonable, and appreciated the quick delivery and beautiful packaging. Your satisfaction with the quality of your purchase means the world to us! We can't wait to welcome you back for your next shopping experience. Warm wishes, Team Pure Luxuries London

“Lovely Colette bag. Just the right size and the leather is so soft.”

Helpful Report

Thank you for your lovely review, Patricia! We’re so pleased to hear that you love your Colette bag and the soft leather. It’s just delightful to know it’s the perfect size for you! We appreciate your support and look forward to seeing you again soon. Warm regards, Team Pure Luxuries London

“Beautiful handbag made of lovely soft leather. Very pleased with my purchase. Will treat myself again soon.”

Helpful Report

Thank you for your wonderful review, Lynda! We're delighted to hear that you're pleased with your beautiful handbag and the lovely soft leather. Treating yourself is always a good idea, and we can't wait to see you again for your next indulgence! Warm regards, Team Pure Luxuries London

“So very pleased with my handbag. It looks beautiful, friends very interested in it. Will certainly buy agai . Very many thanks.”

Helpful Report

Thank you for your lovely review, Carol! We're so pleased to hear that you adore your handbag and that your friends are showing interest in it. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Pure Luxuries London

“My package arrived within the time specified. Packed securely. Item was as described and in excellent condition. Very impressed with the service and the goods. Would not hesitate to buy from them again.”

Helpful Report

Thank you for your fantastic review, Clare! We're thrilled to hear that your package arrived on time and that you're impressed with the service and the quality of the item. Your satisfaction means the world to us, and we can’t wait to welcome you back for your next purchase! Warm wishes, Team Pure Luxuries London

“I was extremely happy with this handbag, exactly what I wanted for the summer”

Helpful Report

Thank you for your amazing review, Evelyn! We're so glad to hear that the handbag is exactly what you wanted for the summer. It’s always a delight to know our customers find their perfect match. Enjoy your new bag, and we hope to see you again soon! ☀️ - Best, Faye

“Easy to order. Safe payment. Lots to choose from. Arrived quite quickly. Bag is lovely, nice colour. Leather really nice. I am already looking for another bag for different use. Great buy.”

Helpful Report

Thank you for your wonderful review, Chilli! We're delighted to hear that you found the ordering process easy and enjoyed our selection. It's fantastic that your lovely bag arrived quickly and that you appreciate the quality of the leather and the color. We can't wait to help you find another perfect bag for your next adventure! 😊 - Best, Faye

“I have purchased a few bags for myself previously and loved the quality of them. So when I had an email with offers attached I purchased a birthday present for my sister-in-law,didn’t want to give it her as it was just beautiful. She absolutely loved it,and has asked for details of where I bought it from. I told her that the delivery is next day too for when you want it quickly. I won’t be buying bags from anywhere else that’s for sure.”

Helpful Report

Thank you so much for your wonderful review, Nicola! We’re absolutely delighted to hear that you’ve been enjoying our bags and that your sister-in-law loved her birthday present. It’s always a joy to know that our products bring happiness to our customers and their loved ones. We appreciate your recommendation of our speedy next-day delivery as well! We look forward to serving you again in the future. 😊 - Best, Faye

“Good selection, easy ordering, prompt delivery all resulting in my new favourite bag (for now!! 😆)”

Helpful Report

Thank you so much for your fantastic review, Wendy! We're thrilled to hear that you enjoyed our selection and found the ordering and delivery process so smooth. It's wonderful to know that you have a new favorite bag—how exciting! We can't wait to see what you choose next. 😊 - Best, Faye

“Beautiful leather bag, looks much more expensive”

Helpful Report

Thank you so much for your glowing review, Marilynn! We're thrilled to hear that you love your beautiful leather bag and that it exceeds your expectations in quality. Your satisfaction is our priority at Pure Luxuries London, and we truly appreciate your kind words. We look forward to seeing you again soon! 😊 - Best, Faye

“This was a lovely purse but unfortunately it was too stiff for what I wanted. Delivery was speedy and returning at my local post office was so easy. I will order again sometime as my previous items have been perfect”

Helpful Report

Thank you for your lovely review, Ishbel! We're sorry to hear that the purse was a bit stiffer than expected, but we're glad the delivery and return process went smoothly for you. It's wonderful to know that you've had positive experiences with your previous orders, and we can't wait to welcome you back for your next purchase! 😊 - Best, Faye

Pure Luxuries London is rated 4.9 based on 6,179 reviews