Pure Luxuries London Reviews - Read 5,313 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.71 out of 5

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Pure Luxuries London 5 star review on 16th March 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This my second men's crossover bag, bought the `Carlos` first time round I was very impressed with the quality, second to none, so bought another `Starboard`. Delivered day early, quality top order, sourced via Amazon even better value for money.”

“The customer service I received from Pure luxuries was amazing. It’s not Often you receive such prompt, courteous and helpful customer service these days. An exchange was sent for A gift so quickly and I’m delighted with my ear rings. I will definitely shop with Pure luxuries as any company with such fantastic customer service deserves my business.”

“Over the moon with my new purchase, leather is lovely and the colour is gorgeous i will definately shop with you again.”

“Quality leather products, fantastic customer service, free delivery and free returns. What's not to love?”

“Beautiful package, good quality leather belt, great customer services, very happy with the product, will definitely buy again from this site. Thank you.”

“Absolutely fantastic in every way! Fast delivery and outstanding quality for the price! Can not recomend enough! Thankyou!”

“Excellent quality hand bag, fast efficient delivery”

“I bought one of the necklace, it’s so pretty and beautiful. Worth to get it. My husband gave as a gift and it was a wonderful surprise for me.”

“I ordered one of the necklace from Pure luxurious It’s so pretty and looks so elegant. My husband gave it as a gift Absolutely a good choice. Worth to get it. It arrived on time Customer service was awesome”

“I took delivery of my New bag today and have to say I am absolutely thrilled The style and quality of this bag is beyond my Expectations . I cannot recommend these bags enough and have passed on the recommendations to all my friends and family Thank you”

“I ordered a holdall that arrived very quickly even though it was close to Christmas. It was lovely but my partner decided he would prefer a different colour. I enquired about an exchange and the response from customer service was immediate, polite and helpful. I was able to send the bag back free of charge and had the replacement within a week. Incredible service and good value, I'm happy to recommend.”

“Ordered the Morden black leather purse, extremely happy with my purchase and the quality is outstanding. The delivery was on time and the standard of the packaging was top class. I will definitely purchase again. Thank you Pure Luxuries.”

“I'm absolutely delighted with my order from Pure Luxuries London. It arrived quickly and well-packaged. A query about posting reviews was answered within a couple of hours and helpful advice was given. First-rate service all round.”

“Excellent quality, beautifully packaged and frost class service”

“I ordered a back for my mother in law as a Christmas present which I received today she will over the moon with the bag. I had a delay with delivery due to Royal Mail, contacted Pure Luxuries and was updated right away and as a gesture of good will refunded my delivery charge. Fantastic customer service will definitely recommend Pure Luxuries. Thanks again.⭐⭐⭐⭐⭐”

“Ordered a lovely leather handbag plenty of pockets long strap great price and quick delivery. Thinking of ordering a different style handbag soon. Ordered my husband a new leather wallet hope he likes it sure he will.Thanks again.”

“So pleased with my cashmere scarf. Perfect colour and a feels so soft and warm. Ordering process was simple and delivery time excellent.”

“this company went above and beyond when a necklace purchased through Debenhams arrived broken and debenhams had no more.I contacted Pure Luxuries and they put one aside for me while I returned the first one.I love the necklace and shall most definitely be shopping with Pure Luxuries again!”

“I received my purchase today and it was exactly what I was expecting. It will make the perfect gift!”

“Love my Pure Luxuries handbag. It’s exactly what I was looking for - excellent quality with the perfect style of a designer bag without the price tag.”

Pure Luxuries London is rated 4.88 based on 5,313 reviews