Pure Luxuries London Reviews

4.88 Rating 5,324 Reviews
98 %
of reviewers recommend Pure Luxuries London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.71 out of 5

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So delighted with the two "Starboard" cross-body bags that I bought for my nephews, I'm about to order another one for me! Great product, great service, fast delivery. What more could you ask for?
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Got my poppy handbag today and very pleased with it, was looking for a purse to match and quite by accident went onto Debenhams website where I saw my bag almost £12 cheaper, sent an email to pure luxuries who said as a gesture of goodwill they would refund the difference. . .that's excellent customer service and a prompt response, not to mention the quality of the bag.
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Just received a lovely leather wallet I bought for my husband it was in a nice box I know he will love it.The delivery was quick and the price was good
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Absolutely great service from this company,the bag which I received is beautiful lovely leather of very good quality I'm truly happy with my purchase and service would highly recommend,I will be shopping again with this firm.
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I've made many purchases from Pure Luxuries & it's now my go to place for a quality bag. I have the blush, light blue, navy brown & black crossbody bags & a blush backpack. The leather is just beautiful. So soft yet feels strong. I generally use crossbody bags but the recent backpack purchase is amazing & so spacious. Customer service is outstanding. I had a minor issue (not a fault) & customer services couldn't do enough to help me sort the issue. Would 100% recommend Pure Luxuries to everyone for 5* products & service!
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Absolutely Beautiful Bags I have purchased 2 over the last few months and I am so pleased that the ordering, so easy The Delivery and Packaging is first class And the Handbags are truly Beautiful THANK YOU
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my daughter love her pink bag will be using you again thank you for such a beauty
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Ordered on Monday received today really pleased
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My hand bag came really quick . Was so pleased with it . Soft leather and beautifully finished . Would definitely be purchasing more . Would be recommending to friends and family .
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This my second men's crossover bag, bought the `Carlos` first time round I was very impressed with the quality, second to none, so bought another `Starboard`. Delivered day early, quality top order, sourced via Amazon even better value for money.
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The customer service I received from Pure luxuries was amazing. It’s not Often you receive such prompt, courteous and helpful customer service these days. An exchange was sent for A gift so quickly and I’m delighted with my ear rings. I will definitely shop with Pure luxuries as any company with such fantastic customer service deserves my business.
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Over the moon with my new purchase, leather is lovely and the colour is gorgeous i will definately shop with you again.
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Quality leather products, fantastic customer service, free delivery and free returns. What's not to love?
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Beautiful package, good quality leather belt, great customer services, very happy with the product, will definitely buy again from this site. Thank you.
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Absolutely fantastic in every way! Fast delivery and outstanding quality for the price! Can not recomend enough! Thankyou!
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Excellent quality hand bag, fast efficient delivery
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I bought one of the necklace, it’s so pretty and beautiful. Worth to get it. My husband gave as a gift and it was a wonderful surprise for me.
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I ordered one of the necklace from Pure luxurious It’s so pretty and looks so elegant. My husband gave it as a gift Absolutely a good choice. Worth to get it. It arrived on time Customer service was awesome
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I took delivery of my New bag today and have to say I am absolutely thrilled The style and quality of this bag is beyond my Expectations . I cannot recommend these bags enough and have passed on the recommendations to all my friends and family Thank you
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I ordered a holdall that arrived very quickly even though it was close to Christmas. It was lovely but my partner decided he would prefer a different colour. I enquired about an exchange and the response from customer service was immediate, polite and helpful. I was able to send the bag back free of charge and had the replacement within a week. Incredible service and good value, I'm happy to recommend.
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Pure Luxuries London is rated 4.88 based on 5,324 reviews