Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,192 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely little cross body bag. Gorgeous leather in a classy pale blue”

Helpful Report

Hello Penelope, Thank you for your lovely review! We're so pleased to hear that you love your new cross body bag and its gorgeous pale blue leather. Enjoy using it, and we hope to see you again soon! Thanks, Faye

“Bought a leather back pack on offer..lovely quality and delivered very quickly ..great company i would throughly recommend”

Helpful Report

Thank you for your fantastic review! We're glad to hear that you love the quality of your leather backpack and appreciated the quick delivery. Your recommendation means a lot to us. We look forward to serving you again!

“I bought a lovely handbag for my sister’s birthday and had it personalised with her initials. It was excellent value for money and the leather was high quality. She loved it! I would definitely recommend Pure Luxuries !”

Helpful Report

Hello Heather, Thank you for your wonderful review! We're delighted to hear that your sister loved her personalized handbag and that you were pleased with the quality and value. Your recommendation means a lot to us. We hope to see you again soon at Pure Luxuries! Many thanks, Faye

“Easy website to order - prompt delivery - beautiful bag - super price. Bought fir my niece’s 40th birthday - wish I’d bought it for me. I would have ordered at least 2 in different colours. 🥰”

Helpful Report

Hello Betty, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our website and delivery service. It sounds like your niece is going to love her beautiful bag! Don't worry, there’s always time to treat yourself – we’d love to see you back for more colors. 😊

“Good quality soft leather belt which was a good size”

Helpful Report

Dear Kathy,Thank you so much for giving Pure Luxuries London a 5-star rating! We truly appreciate your support and your kind words about our products. We are delighted to hear that you found our leather belt to be of good quality with the perfect size. Your satisfaction is our priority, and we will continue to deliver products that meet your expectations. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing Pure Luxuries London. We look forward to serving you again in the future! Best regards, Faye

“Excellent service, delivery and parcel. My bag arrived quickly and very well packaged. The bag itself is just as described, a beautiful colour and I love it. The size is great and it is really lovely leather.”

Helpful Report

Thank you so much for your kind words! We're thrilled to hear that you're happy with our service, delivery, and your new bag. It's wonderful to know that you love the color, size, and quality of the leather. Enjoy your beautiful new accessory, and feel free to reach out if you need anything else! Warmest regards, Faye

“Ordered this bag yesterday - https://www.pureluxuries.com/products/pl19-84-faye-pomegranate and it arrived this morning. Really pleased, its just the right size for all those bits and pieces you need at the airport. Its a soft pebble leather, the large zip pocket on the outside is perfect for keeping travel documents safe and unlike my old tote has a full zip across the main compartment. I did buy this in the sale so a great value purchase.”

Helpful Report

Thank you so much, KazP, for giving Pure Luxuries London a 5-star rating! We're thrilled to hear that you were pleased with your purchase. We're glad to know that the bag arrived promptly and that it is just the right size for your airport essentials. The soft pebble leather, large zip pocket, and full zip across the main compartment sound fantastic! It's great to hear that you were able to snag this bag at a great value during our sale. We appreciate your support and hope you enjoy using your new bag.

“Have purchased several items from Pure Luxuries and have been very pleased with all of them. Delivery has been fast on all occasions and the prices are very competitive. Sale items are excellent value.”

Helpful Report

Hello Maria, Thank you for your continued support and kind words! We're delighted to hear that you've been pleased with your purchases and our delivery service. It's great to know you find our prices competitive and our sale items excellent value. We look forward to serving you again soon! Best regards, Faye

“Delivered very quickly, leather is very good, strong and durable, I’m sure it will last a very long time.”

Helpful Report

Hi Lindylou, Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the quality and durability of the leather. We aim to provide fast delivery and high-quality products, and it's great to know we met your expectations. Enjoy your purchase! Warm regards, Faye

“Love my bags, would highly recommend this company as I received a first class service thankyou”

Helpful Report

Hi, Thank you for your review and your kind words. We appreciate your feedback and support 🙂 Many thanks, Faye

“Absolutely thrilled with my bag. The quality of the leather is incredible considering the price paid. I Will definitley return to Pure Luxuries”

Helpful Report

Dear Fran,Thank you so much for your glowing 5-star review of Pure Luxuries London! We are absolutely thrilled to hear that you are delighted with your bag and that the quality of the leather exceeded your expectations, especially at such a great price. Your satisfaction means the world to us! We are also very glad to hear that you will be returning to Pure Luxuries in the future. We can't wait to welcome you back and provide you with another exceptional shopping experience. Thank you again for your kind words and for choosing Pure Luxuries London. We hope to see you again soon! Best regards, Faye

“Why didn't I know about this wonderful company before? Fabulous quality and the main problem is not buying all the range.”

Helpful Report

Dear Ms, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your kind words and we are thrilled to hear that you are extremely satisfied with the quality of our products. We completely understand your sentiment of not knowing about our wonderful company before. We strive to provide fabulous quality products that exceed expectations. We take great pride in our range, and we are delighted to know that you are tempted to buy more from us. Rest assured, we will continue to introduce new and exciting products for you to enjoy. Once again, thank you for your glowing review. It means the world to us and encourages us to keep delivering exceptional products and services. Warm regards, Pure Luxuries London Team

“Delivery is excellent. I just love Pure Luxuries. I have about 6 bags from them and a purse and I am really pleased with quality. I won’t go anywhere else for my bags now. I love the range of colours for some of the bags as well. Their special offers are even better value. Teresa”

Helpful Report

Thank you so much for your lovely feedback, Teresa! We're thrilled to hear that you're a loyal customer and that you're pleased with the quality and range of our products. Your support and satisfaction mean the world to us. Enjoy your new bags and purse, and keep an eye out for more special offers! Warm regards, Faye

“Highly delighted with both my handbags would definitely recommend and a first class service”

Helpful Report

Hello Kath, Thank you for your kind words! We're delighted to hear that you're happy with your handbags and our service. Your recommendation means a lot to us! Many thanks, Faye

“Excellent quality certainly value for money.”

Helpful Report

Hello Pauline, Thank you for your fantastic review! We're thrilled to hear that you're pleased with the quality and value of your purchase. Your satisfaction means a lot to us! Warm regards, Faye

“Very happy with the lovely backpack and an excellent price and fast delivery too!”

Helpful Report

Hello A, Thank you for taking the time to review us and your wonderful feedback! We're so glad to hear that you're happy with the backpack, the price, and the speedy delivery. Enjoy your new backpack! Warm regards, Faye

“Absolutely delighted with my new bag. It arrived much sooner than expected - without any indication of when it was going to be delivered! I passed details of the web site on to my sister who went on to buy not one, but two bags, and she is equally delighted with them!!”

Helpful Report

“Very pleased with my bag. Excellent price to”

Helpful Report

We're so glad to hear you're pleased with your bag! It's great to know you found it to be an excellent value. Thank you for your feedback and support! 😊👜 Thanks, Faye

“Fantastic quality leather bag with zipper front pocket and opening. A smart but not too big shopper with a good price. Ordering was simple and delivery was excellent.”

Helpful Report

Dear Barbara, Thank you so much for your 5-star rating of Pure Luxuries London! We greatly appreciate your kind words and are delighted to hear that you are satisfied with your purchase. We take pride in creating fantastic quality leather bags with convenient features like zipper front pockets and openings. It's wonderful to know that our smart and reasonably sized shopper met your expectations, both in terms of style and price. We also strive to provide a seamless shopping experience for our customers, so we're thrilled to hear that ordering was simple for you. As for delivery, we are glad it was prompt and timely. Thank you once again for your glowing review and for choosing Pure Luxuries London. It was a pleasure serving you, and we look forward to assisting you with any future purchases. Best regards, Faye

“Just love this cherry red leather cross body bag, this is the fourth bag I have ordered in the most beautiful colours and sizes. Am also going to order a blush pink bag to compliment a dress purchased for a wedding. Really happy with all purchases so far.”

Helpful Report

Hello Rosie, Thank you for your 5 star review and we're so happy to hear you love your cherry red leather cross body bag from us. Lovely to hear that you are going to order another bag from us, we value our customers returning back to us. Once again, thank you for taking the time to review us Many thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,192 reviews