Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,289 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quality leather handbags ,excellent customer service ,very good prices/value for money,fast delivery and would recommend.”

Helpful Report

Hi Elizabeth, Thank you so much for your brilliant 5-star review! We’re thrilled you love the leather handbags, find excellent value, and that delivery was fast. We truly appreciate your kind words and can’t wait to help you find your next favourite piece. Many thanks, Faye

“Beautiful bag! Not too big, but a perfect size to carry my bits and pieces”

Helpful Report

Hi Donna, Thank you for your fantastic review! We’re thrilled you love the bag and that it’s the perfect size for your bits and pieces. If you’d like, we can keep you posted on new arrivals or restocks that might interest you. Kind regards, Team Pure Luxuries London

“Beautiful bag Great quality and price Will recommend and keep looking to purchase again”

Helpful Report

Hi Jacky, Thank you for your fantastic review! We’re thrilled you love the bag and that you’re finding great value. We’d be happy to keep you posted on new arrivals or restocks that might interest you. Kind regards, Team Pure Luxuries London

“Very efficient delivery and the bag was well packaged. Lovely bag, beautiful soft leather.”

Helpful Report

Hi Cara, Thank you for your fantastic review! We’re thrilled you’re happy with the efficient delivery, secure packaging, and the bag’s beautiful soft leather. We’d be happy to keep you posted on new arrivals or restocks that might interest you. Kind regards, Team Pure Luxuries London

“I ordered the Magda bag in orchid and am very pleased with it. It arrived v promptly even over the Easter break. I have several PL bags and have been very pleased with all of them. Some of them are softer leather, which I do prefer, but don’t know how you know when you order.”

Helpful Report

Hi Marion, Thank you for your fantastic review! We’re thrilled you’re pleased with the Magda bag in orchid and that it arrived promptly over the Easter break. We’d be happy to keep you posted on new arrivals or restocks that might interest you. Kind regards, Team Pure Luxuries London

“Two lovely bags for the price of one. What’s not to like”

Helpful Report

Hi Celia, Thank you for your fantastic review! We’re thrilled you’re enjoying the two bags and think the offer is a great value. If you’d like, we can keep you posted on new bag arrivals or restocks that might interest you. Kind regards, Team Pure Luxuries London

“A lovely leather cross body bag, not too big but roomy enough for essentials”

Helpful Report

Hi Babs, Thank you for your fantastic review! We’re thrilled you’re enjoying the cross body bag and that the size works well for essentials. If you’d like, we can keep you posted on new leather styles or restocks that might suit your preferences. Kind regards, Team Pure Luxuries London

“Good value always for excellent quality leather. Just missed out on Dink bag in the sale What a bargain.”

Helpful Report

Hi Sara, Thank you for your fantastic review! We’re thrilled you value the leather quality and that you spotted a bargain. If you’d like, we can keep you posted on restocks of the Dink bag or suggest similar styles. Kind regards, Team Pure Luxuries London

“Brilliant service. Prompt delivery. Extremely good quality bags, I’ve bought quite a few! I would have no hesitation in recommending this Company, it’s a pleasure to do business with them.”

Helpful Report

Hi Jenny, Thank you for your fantastic review! We’re thrilled you’re enjoying the bags and that you’ve had such a positive experience with our service. We really appreciate your recommendation. Kind regards, Team Pure Luxuries London

“I bought the cashmere slippers because they looked cosy. They are, but not so good for walking about much. Extremely soft and great for post op forced sitting around which is why I chose them.”

Helpful Report

Hi Lyn, Thank you for your fantastic review! We’re glad the cashmere slippers feel cosy and ultra-soft, though we understand they’re not ideal for walking long distances. If you’d like recommendations for more supportive options, we’re here to help. Kind regards, Faye

“Ordered the Gwen bag in the sale. Excellent quality as always with Pure Luxuries. Despatched quickly. Very pleased with my purchase. I certainly recommend”

Helpful Report

Hi Lucille, Thank you for your fantastic review! We’re thrilled you’re pleased with the Gwen bag, its quality, and the quick despatch. We appreciate your recommendation. Kind regards, Team Pure Luxuries London

“Excellent transaction, delivery was very good and price too!”

Helpful Report

Hi Ken, Thank you for your fantastic review! We’re thrilled you had an excellent transaction, and that you were happy with the delivery and price. Kind regards, Team Pure Luxuries London

“Super quality products at a very good price. Customer services contacted through email and are very responsive if help required. Have used this company several times now and will use again.”

Helpful Report

Hi D, Thank you for your fantastic review! We’re thrilled you’re enjoying the quality and value, and that our email support has been responsive. Delighted that you’ve chosen us again and plan to use us in the future. Kind regards, Faye

“Very impressed with speed of delivery. The earrings were beautifully packaged with presentation boxes which considering the cost of the items was impressive. My wife was very pleased with the earrings. Exceptional value for these items.”

Helpful Report

Hi Steve, Thank you for your fantastic review! We’re thrilled you were impressed with the speedy delivery, the presentation packaging, and the value. Delighted that your wife is pleased with the earrings. Many thanks, Faye

“I would not recommend Pure Luxuries or their products. Despite the brand name, there is very little that actually feels “luxurious” about what they offer. The designs are quite ordinary, and the models shown on their website are not particularly distinctive or inspiring in reality. What disappointed me most is their lack of consistency in colors. I ordered a bag in the “Chestnut Shade” color, but what I received was completely different — it looked more like a deep red or “Blackberry Jam” tone. This is quite misleading and frustrating as a customer. On top of that, if you are ordering from outside the UK, you are responsible for both shipping and return costs, which makes the whole experience even worse if the product doesn’t meet expectations. Overall, not worth the money or the hassle. I would strongly advise others to avoid this brand.”

Helpful Report

“2nd handbag I've bought from PL. Love the soft leather and all the pockets. Thank you.”

Helpful Report

Hi Rosemarie, Thank you for your lovely review! We’re thrilled you love the soft leather and the pockets, and that you’ve chosen us again. Many thanks, Faye

“Super hand bags at great prices and fast delivery. Very pleased.”

Helpful Report

Hi Anne, Thank you for your lovely review! We’re thrilled you’re pleased with the handbags, great prices, and fast delivery. Many thanks, Faye

“Pure Luxuries always makes me happy. I am very fond of the items they have to sell, and order things from them frequently.”

Helpful Report

Hi Susan, Thank you for your lovely review! We’re delighted to hear you’re happy with Pure Luxuries and that you frequently find items you love. Many thanks, Faye

“Kept upto date, at every stage of delivery. 2 bags delivered which I absolutely love. Leather is so soft”

Helpful Report

Hi Kaz, Thank you for your lovely review! We’re thrilled to hear that we kept you updated at every stage of delivery and that you love the two bags, with leather you find soft. Many thanks, Faye

“This is my second bag from Pure Luxuries London.Prompt delivery,well made,exactly description of bag.Very pleased with my order”

Helpful Report

Hi Linda, Thank you for your lovely review! We’re thrilled to hear this is your second bag from Pure Luxuries London, and that you’re pleased with the prompt delivery, quality, and accurate description. Many thanks, Faye

“Got the phone bag in the pink shades as a gift for my friend. Beautiful colours, great quality. She’ll love it.”

Helpful Report

Hi Sue, Thank you for your lovely review! We’re thrilled the phone bag in pink shades makes a great gift and that you’re happy with the colours and quality. We’re sure she’ll love it too. Many thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,289 reviews