Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,192 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am SO HAPPY I went with this choice!! I absolutely LOVE this bag! It's perfect size, loads of pockets and well made. I purchased it in the clearance too, so what a bargain! It's exactly as pictured. I'd have no hesitation in ordering from Pure Luxuries London again. 10/10. Speedy delivery too.”

Helpful Report

Thank you, Julie, for your amazing 5-star rating of Pure Luxuries London! We are thrilled to hear that you are SO HAPPY with your choice and that you absolutely LOVE the bag. We take pride in offering products of perfect size, with loads of pockets and excellent craftsmanship. And how wonderful that you found it in our clearance section, what a bargain indeed! Rest assured, the bag you received is exactly as pictured. Your kind words and satisfaction with our service make us delighted, and we would be more than happy to serve you again in the future. Thank you for the 10/10 rating! We also appreciate your mention of our speedy delivery, as customer satisfaction is of utmost importance to us. Once again, thank you for choosing Pure Luxuries London and sharing your positive experience!

“I have purchased 2 handbags now and the quality is exceptional. Both admired by friends who were keen to know more about this company and looking forward to looking at the selection online.”

Helpful Report

“Lovely leather bag, just the right size and excellent value for money.”

Helpful Report

Dear Jean, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're delighted to know that you found our leather bag lovely and just the right size. It's also fantastic to hear that you thought it was excellent value for money. We aim to provide our customers with high-quality products that leave them satisfied, so your feedback means the world to us. Once again, thank you for taking the time to rate Pure Luxuries London. We truly value your support and look forward to serving you again in the future. Best regards, Faye

“Very pleased with my purchase excellent quality and service, have made several purchases and would recommend to friends”

Helpful Report

Thank you so much for your continued support! We're thrilled to hear that you're pleased with the quality and service. Your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out! Warm regards, Faye

“My wife loved her new bag and I loved the discounted price. Excellent service and delivery.”

Helpful Report

We're delighted to hear that your wife loves her new bag and that you appreciated the discounted price. It's great to know you were happy with our service and delivery. If you need anything else, we're here to help! Warm regards, Faye

“The purse I bought was chosen because Iv got arthritic fingers and need to have easy access to my cards so very pleased with what Iv got & the little crossover bag is ideal for just my phone & card to carry ❤️”

Helpful Report

Thank you so much for your wonderful review! We're delighted to hear that our purse and crossover bag are making life a bit easier for you. It’s great to know that the design is helpful for your arthritic fingers and that you find the crossover bag perfect for your phone and cards. Your feedback truly warms our hearts! ❤️ Thanks, Faye

“Nice bag, perfect for what I bought it for. just as described in advertising, would happily buy from Pure Luxuries London again, have also recommended to friends too! Thank you.”

Helpful Report

Dear Mandy, Thank you so much for your 5-star rating of Pure Luxuries London! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that the bag you purchased was exactly what you were looking for, and that it lived up to the description provided in our advertising. Your satisfaction is our top priority, and we are glad we met your expectations. It means a lot to us that you would not only consider buying from us again but also recommend us to your friends. We take pride in offering high-quality products and exceptional customer service, and your recommendation reinforces that our efforts are paying off. Once again, thank you for taking the time to share your thoughts. We look forward to serving you and your friends again in the future. Warm regards, Faye

“Absolutely great value I have now purchased 3 items and I am very pleased with them all and delivery was fantastic”

Helpful Report

Hi Susan, Thank you for your wonderful review! We're delighted to hear that you're pleased with all three items and found our delivery service fantastic. Your continued support means a lot to us, and we look forward to serving you again in the future! Thanks, Faye

“I was so pleased with the quality I sent for another bag for a gift to a friend.”

Helpful Report

Hello Trish, Thank you so much for your positive feedback! We're thrilled to hear that you loved the quality of our product and decided to share it with a friend. Your support means a lot to us, and we hope your friend enjoys it just as much!

“Ordered one day, delivered the next day - WOW! I was not disappointed when I opened my parcel. The bag is beautifully made from quality red leather. It holds all my essentials comfortably and I don’t pack light! An absolute “steal” at £29 in the sale!!! I look forward to buying more quality products from ‘Pure Luxuries’ in the future. Love my ❤️ new ‘Ruben’ backpack bag!!!”

Pure Luxuries London 5 star review on 28th May 2024

Helpful Report

Dear Eleanor, Thank you so much for your amazing 5-star rating of Pure Luxuries London! We truly appreciate your feedback and support. We're thrilled to hear that you had such a quick and wonderful shopping experience with us. It's great to know that your order was promptly delivered and that you were impressed with the quality of the red leather bag. We always strive to provide products that meet our customers' expectations, and we're glad to hear that we succeeded with your Ruben backpack bag! We're delighted that you find our bag spacious enough to hold all your essentials, even when you don't pack light. And what a fantastic deal you got during the sale at just £29! We're glad you feel it was an absolute "steal". Rest assured, we will continue to maintain the same level of quality and craftsmanship in our products in the future. We can't wait to serve you again for more of your luxury product needs! Thank you once again for your kind words and for choosing Pure Luxuries London. Warm regards, Faye

“My first purchase from Pure Luxuries and I am extremely happy with the Crossover Bag I purchased. Beautifully made, elegant and feels very luxurious. Arrived timely and well packed. And the price was great for such an expensive looking bag! Thank you!”

Helpful Report

Dear Patricia, Thank you so much for your amazing 5 star rating of Pure Luxuries London! We are thrilled to hear that your first purchase with us was a success and that you are extremely happy with the Crossover Bag you purchased. We strive to create beautifully made and elegant products, so it's fantastic to know that you found the bag to be luxurious. We're delighted that your order arrived in a timely manner and was well packed to ensure its safe arrival. At Pure Luxuries London, we aim to provide high-quality products at great prices, and we're glad that the price of the bag exceeded your expectations. Once again, thank you for your support and kind words. We truly appreciate your business and hope to serve you again in the future. Best regards, Faye

“Excellent value in the sale. Beautiful leather shoulder bag, very happy with purchase.”

Helpful Report

Dear Vivienne, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your support and are thrilled to hear that you had an excellent shopping experience with us. We're delighted that you found our sale to offer excellent value, and we agree that our leather shoulder bag is indeed a beautiful addition to any wardrobe. We're glad to know that you are happy with your purchase! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Faye

“Excellent quality good value delivery very quick”

Helpful Report

Dear Cas, Thank you so much for giving Pure Luxuries London a phenomenal 5-star rating! We are thrilled to hear that you had an amazing experience with us. Once again, thank you for choosing Pure Luxuries London, and we look forward to serving you again in the future! Best regards, Faye

“I cannot tell you how much I love 'Pure Luxuries' leather bags. I now have 5, every time I purchased one I had to have it in another colour because the price was so affordable! The leather is so gorgeous and the colours are for every occasion. I have to draw attention to the speedy delivery. If you are thinking about it please do it, this is not one of those dreadful Far East companies on Facebook I can absolutely vouch for this Company. I do not get paid for this review, I write it purely from my experience. Happy to take photos if anyone requests it.”

Helpful Report

Dear Mal, Thank you so much for your amazing 5-star review of Pure Luxuries London! We are thrilled to hear that you absolutely love our leather bags. It's incredible to know that you now have 5 bags, and we're delighted that our affordable prices have made it even harder to resist adding another color to your collection. We take great pride in the quality of our leather and the wide range of colors we offer. Hearing that our products are suitable for every occasion is music to our ears! We're also pleased to hear that our speedy delivery has met your expectations. Once again, thank you for choosing Pure Luxuries London. We can't wait to serve you in the future and provide you with more exquisite leather bags. Warm regards, Faye

“First time with this company and I'm very pleased with my purchase. Quality of the bag is excellent, it arrived earlier than anticipated and very very well packed, I will use them again.”

Helpful Report

Dear Mrs, Thank you so much for your outstanding 5-star rating of Pure Luxuries London! We are thrilled to hear that you had an excellent experience with our company. We are absolutely delighted that you were pleased with your purchase. We take great pride in ensuring that our products are of the highest quality, and we are pleased to hear that the bag met your expectations. We understand the importance of prompt delivery, and we are glad to hear that your order arrived earlier than anticipated. Our team takes extra care in packaging your items to ensure they arrive in pristine condition, so we are pleased to hear that you found it very well packed. Thank you once again for choosing Pure Luxuries London, and we appreciate your feedback. Kind regards, The Pure Luxuries London Team

“Love my new bag. Quality is great, the size is perfect and lovely colour.”

Helpful Report

Dear Alexandra, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We are thrilled to hear that you love your new bag. Your kind words about the quality, perfect size, and lovely color truly warm our hearts. We appreciate your support and hope that you continue to enjoy your purchase. Best regards, Faye

“Bought two bags now, both are fabulous. Delivered within a week.”

Helpful Report

Hello Barbara, Thank you for being a loyal customer! We're thrilled to hear that you love both of your bags and that they arrived promptly. Your satisfaction is our priority, and we're delighted to have met your expectations. If you ever need anything else, don't hesitate to reach out. Warm regards, Faye

“Amazing luxury bags at a price normal people can afford.”

Helpful Report

Hi Nicki, Thank you for your fantastic review! We're delighted to hear that you find our bags luxurious yet affordable. Your support means a lot to us. We look forward to continuing to provide you with high-quality products! Warm regards, Faye

“Lovely bag at a great price. Quick delivery and easy to order online”

Helpful Report

Hi Jill, Thank you for your 5 star review, we really appreciate the support. Glad to hear you love the bag, we hope to see you shopping again with us in the future. Warm regards, Faye

“Excellent quality and amazing value in the sale. I liked mine so much that I bought one in a different colour for a friend’s birthday gift.”

Helpful Report

Hi Jo-Anne, Thank you for your wonderful feedback! We're thrilled to hear that you're pleased with the quality and value of your purchase. It's great to know that you liked it so much you bought another for your friend. We appreciate your support and hope to see you again soon! Warm regards, Faye

Pure Luxuries London is rated 4.9 based on 6,192 reviews