Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,188 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So very pleased with my handbag. It looks beautiful, friends very interested in it. Will certainly buy agai . Very many thanks.”

Helpful Report

Thank you for your lovely review, Carol! We're so pleased to hear that you adore your handbag and that your friends are showing interest in it. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Pure Luxuries London

“My package arrived within the time specified. Packed securely. Item was as described and in excellent condition. Very impressed with the service and the goods. Would not hesitate to buy from them again.”

Helpful Report

Thank you for your fantastic review, Clare! We're thrilled to hear that your package arrived on time and that you're impressed with the service and the quality of the item. Your satisfaction means the world to us, and we can’t wait to welcome you back for your next purchase! Warm wishes, Team Pure Luxuries London

“I was extremely happy with this handbag, exactly what I wanted for the summer”

Helpful Report

Thank you for your amazing review, Evelyn! We're so glad to hear that the handbag is exactly what you wanted for the summer. It’s always a delight to know our customers find their perfect match. Enjoy your new bag, and we hope to see you again soon! ☀️ - Best, Faye

“Easy to order. Safe payment. Lots to choose from. Arrived quite quickly. Bag is lovely, nice colour. Leather really nice. I am already looking for another bag for different use. Great buy.”

Helpful Report

Thank you for your wonderful review, Chilli! We're delighted to hear that you found the ordering process easy and enjoyed our selection. It's fantastic that your lovely bag arrived quickly and that you appreciate the quality of the leather and the color. We can't wait to help you find another perfect bag for your next adventure! 😊 - Best, Faye

“I have purchased a few bags for myself previously and loved the quality of them. So when I had an email with offers attached I purchased a birthday present for my sister-in-law,didn’t want to give it her as it was just beautiful. She absolutely loved it,and has asked for details of where I bought it from. I told her that the delivery is next day too for when you want it quickly. I won’t be buying bags from anywhere else that’s for sure.”

Helpful Report

Thank you so much for your wonderful review, Nicola! We’re absolutely delighted to hear that you’ve been enjoying our bags and that your sister-in-law loved her birthday present. It’s always a joy to know that our products bring happiness to our customers and their loved ones. We appreciate your recommendation of our speedy next-day delivery as well! We look forward to serving you again in the future. 😊 - Best, Faye

“Good selection, easy ordering, prompt delivery all resulting in my new favourite bag (for now!! 😆)”

Helpful Report

Thank you so much for your fantastic review, Wendy! We're thrilled to hear that you enjoyed our selection and found the ordering and delivery process so smooth. It's wonderful to know that you have a new favorite bag—how exciting! We can't wait to see what you choose next. 😊 - Best, Faye

“Beautiful leather bag, looks much more expensive”

Helpful Report

Thank you so much for your glowing review, Marilynn! We're thrilled to hear that you love your beautiful leather bag and that it exceeds your expectations in quality. Your satisfaction is our priority at Pure Luxuries London, and we truly appreciate your kind words. We look forward to seeing you again soon! 😊 - Best, Faye

“This was a lovely purse but unfortunately it was too stiff for what I wanted. Delivery was speedy and returning at my local post office was so easy. I will order again sometime as my previous items have been perfect”

Helpful Report

Thank you for your lovely review, Ishbel! We're sorry to hear that the purse was a bit stiffer than expected, but we're glad the delivery and return process went smoothly for you. It's wonderful to know that you've had positive experiences with your previous orders, and we can't wait to welcome you back for your next purchase! 😊 - Best, Faye

“Very pleased with the bag its how it's described arrived when said it would.”

Helpful Report

Thank you so much for your wonderful review, Elaine! We're delighted to hear that you're pleased with your bag and that it arrived as promised. Your satisfaction is incredibly important to us at Pure Luxuries London. We truly appreciate your support and look forward to serving you again soon! 😊 - Best, Faye

“Fantastic products at a good price. The service, delivery and returns is good.”

Helpful Report

Thank you so much for your fantastic review, Jean! We're delighted to hear that you appreciate our products and found our service, delivery, and returns to be good. Your support means the world to us at Pure Luxuries London. We can't wait to have you shop with us again soon! 😊 - Best, Faye

“Excellent quality leather purse Absolutely no complaints Service as always exceptional”

Helpful Report

Thank you for your fantastic review, Moira! We're thrilled to hear that you're enjoying the quality of your leather purse and found our service to be exceptional. Your satisfaction is so important to us at Pure Luxuries London, and we truly appreciate your kind words. We look forward to serving you again soon! 😊 - Best, Faye

“Bought two of the same tote bag (one was a gift), great quality and prices. My daughter loves her gift! Not my 1st purchase & will be looking at getting more in the future.”

Helpful Report

Thank you so much for your fantastic review, Julie! We're thrilled to hear that you found the tote bags to be of great quality and at a wonderful price. It warms our hearts to know that your daughter loves her gift! We truly appreciate your support and can’t wait to welcome you back for more shopping in the future! 😊 - Best, Faye

“Very happy with my purchase. The quality is fantastic and the price very reasonable. I will definitely be back.”

Helpful Report

Thank you so much for your wonderful review, Shirley! We’re delighted to hear that you’re happy with your purchase and found the quality to be fantastic at a great price. Your satisfaction truly makes our day here at Pure Luxuries London. We look forward to welcoming you back soon! 😊 - Best, Faye

“Really pleased with my tan cross body bag. Just the right size with different compartments so very practical. Lovely quality, great price and excellent service as always.”

Helpful Report

Thank you so much for your lovely review, Eileen! We're so pleased to hear that you're happy with your tan cross body bag and that it's the perfect size with practical compartments. Your kind words about the quality, price, and our service mean a lot to us at Pure Luxuries London. We can't wait to see you again soon! 😊 - Best, Faye

“I am delighted with this bag it's beautiful.”

Helpful Report

Thank you so much for your glowing review, Gillian! We're absolutely delighted to hear that you're enjoying your beautiful bag. Your happiness truly brings us joy at Pure Luxuries London. We can't wait to have you shop with us again soon! 😊 - Best, Faye

“Very pleased with my bag, the price and service. Would definitely use Pure Luxuries again. Also a previous bag which I purchased was not quite what I was looking for upon seeing it - I returned it hassle free and my money was refunded. Very good service”

Helpful Report

Thank you so much for your fantastic review, Jan! We're thrilled to hear that you're pleased with your bag and the service you received. It's also great to know you had a hassle-free return experience with your previous purchase. Your satisfaction means everything to us at Pure Luxuries London. We can't wait to welcome you back again soon! 😊 - Best, Faye

“I had a pure luxuries leather over body bag for nearly10 years and decided to get a new one as mine is a bit battered (but i still use it) these bags are long lasting, durable, functional, stylish and excellency made. Very much worth the price.”

Helpful Report

Thank you so much for your wonderful review, Eddie! We're absolutely thrilled to hear that you've been enjoying your Pure Luxuries leather over body bag for nearly a decade. It's fantastic to know that you find our bags long-lasting, durable, stylish, and excellently made. Your loyalty truly means a lot to us, and we're grateful for your kind words about their value. We look forward to providing you with another amazing bag that will serve you just as well! 😊 - Best, Faye

“Very pleased with my new bag. Arrived on time.”

Helpful Report

Thank you so much for your wonderful review, Mrs! We're delighted to hear that you're pleased with your new bag and that it arrived on time. Your satisfaction truly means the world to us. We look forward to seeing you again at Pure Luxuries London soon! 😊 - Best, Faye

“Very good quality bags beautiful leather. Also very good service. Thank you.”

Helpful Report

Thank you so much for your lovely review, Laraine! We're thrilled to hear that you appreciate the quality of our bags and the beautiful leather. It's also fantastic to know that our service met your expectations. Your satisfaction is our top priority, and we can't wait to serve you again at Pure Luxuries London! 😊 - Best, Faye

“Excellent customer service. Problem solved same day with replacement sent out immediately for returned item. All superb quality goods at very reasonable prices with speedy postal delivery. Love the leather bags, jewellery and accessories.”

Helpful Report

Thank you so much for your fantastic review, Diane! We're delighted to hear that you had a positive experience with our customer service and that we were able to resolve your issue promptly. It's wonderful to know that you love our leather bags, jewellery, and accessories, and that you find our prices reasonable along with speedy delivery. Your satisfaction is our priority, and we can’t wait to welcome you back to Pure Luxuries London soon! 😊 - Best, Faye

Pure Luxuries London is rated 4.9 based on 6,188 reviews