Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,203 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my 1st purchase from Pure Luxuries. The bag was purchased for a Birthday present. Lovely leather bag was very pleased with the bag. Quick delivery and well packaged. Will purchase more items in future.”

Helpful Report

Dear Melissa, Thank you so much for your wonderful 5-star rating! We are thrilled to hear that your first purchase from Pure Luxuries London was such a success. It's fantastic to know that the leather bag exceeded your expectations and made for a lovely birthday present. We take immense pride in delivering quick and well-packaged items to our valued customers, and we are delighted to hear that you appreciated our efforts. We can't wait to serve you again in the future and assist you with more exceptional purchases! Best regards, The Pure Luxuries London Team

“Excellent quality great delivery have ordered three bags now and more than delighted with all and have recommended to many friends. Highly recommend company and products.”

Helpful Report

Thank you so much for your wonderful feedback! We're thrilled to hear that you're delighted with your purchases and our delivery service. It's fantastic to know that you've recommended us to your friends as well. We truly appreciate your support and look forward to serving you again soon!

“I have now purchased 4 handbags. Love them all. Great P products and great company. Very happy customer.”

Helpful Report

Dear Mrs L Thank you so much for your fantastic 5-star rating of Pure Luxuries London. We sincerely appreciate your support and are thrilled to hear that you love our handbags. Your continued trust in our products and company means the world to us. We understand that choosing the right handbag can be a personal journey, and we are delighted to have played a part in providing you with four exceptional handbags that you adore. Your satisfaction is our utmost priority, and we are thrilled to have a very happy customer like yourself. At Pure Luxuries London, we strive to deliver only the finest products, handcrafted with utmost precision and attention to detail. Knowing that you appreciate the quality of our products reassures us that we are on the right track. Once again, thank you for choosing Pure Luxuries London, and we look forward to serving you in the future. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Warm regards, Faye Pure Luxuries London Customer Support Team

“Lovely bag. Beautiful colour. Delivered on time. Many thanks.”

Helpful Report

Dear Marie, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We truly appreciate your kind feedback and support. We are overjoyed to hear that you find our bag lovely and its color beautiful. Delivering on time is one of our top priorities, and we're glad to know that it met your expectations. Your satisfaction is our utmost reward. Once again, many thanks for choosing Pure Luxuries London. We truly value your patronage, and we look forward to serving you with more exquisite products in the future. Warm regards, Faye

“The bag was just what I was looking for ,the leather is beautiful and bag is not heavy like some bags are so I will be back again many thanks pauline”

Helpful Report

Thank you, Pauline! We're delighted to hear that you love the bag and its lightweight design. We look forward to seeing you again soon. Many thanks for your kind words and support! 😊

“Really pleased with purchases and would recommend to anyone Many thanks for easy transaction.”

Helpful Report

Dear Marilyn, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your kind words. We're delighted to hear that you were really pleased with your purchases and would recommend us to anyone. Your satisfaction and recommendation mean the world to us. Once again, many thanks for your easy transaction and for choosing Pure Luxuries London. We look forward to serving you again in the future! Best wishes, Faye

“Ordered a grey bag on the Friday and received it on the following Wednesday. Beautiful quality and very pleased with the leather quality. Will definitely buy from them again xx”

Helpful Report

Dear Margaret,Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We truly appreciate your support and your kind words about our products. We are delighted to hear that you ordered a grey bag and received it promptly within a few days. It is fantastic to know that you are pleased with the beautiful quality of the bag and especially the leather. Our team takes pride in crafting items that are not only stylish but also made to last. We are thrilled that you enjoyed your shopping experience with us, and we are honored that you would consider purchasing from us again. Should you need any assistance or have any questions in the future, please don't hesitate to reach out. Thank you once again for your remarkable review, Margaret! We look forward to serving you again soon. Best regards, Faye

“Fantastic bags, leather is so soft. Arrived really quickly. Will definitely be ordering again!”

Helpful Report

Dear Michelle, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your support and we're thrilled to hear that you love our bags. We take pride in using premium quality leather to ensure utmost softness and luxury. We're also glad to know that your order arrived promptly. Our team strives to provide fast and efficient delivery service. Your satisfaction is our top priority. Once again, thank you for your kind words and for choosing Pure Luxuries London. We look forward to serving you again in the future! Best regards, Faye

“Love it, this is not my first purchase so I knew what I was buying into, happy customer.”

Helpful Report

Dear Alma,Thank you so much for leaving us a fantastic 5-star rating for Pure Luxuries London! We truly appreciate your support and are thrilled to hear that you loved your purchase. Your loyalty as a repeat customer means the world to us, and we are delighted to have you as a happy customer. Once again, thank you for choosing Pure Luxuries London. We can't wait to serve you again in the future! Best regards, Faye

“So happy with my bag , well made and just the right size , I will definitely buy again from this company”

Helpful Report

Dear Lorraine, Thank you so much for your glowing 5-star rating of Pure Luxuries London! We truly appreciate your kind words and are thrilled to hear that you are happy with your bag. We take great pride in crafting our products with the utmost care and ensuring that they are of the highest quality. Rest assured, we will continue to maintain our commitment to excellence. Your satisfaction is our top priority, and we are delighted to know that the bag is well-made and the perfect size for you. We hope that it adds a touch of luxury to your everyday life. Should you ever have any questions or require further assistance, please don't hesitate to reach out. We sincerely appreciate your support and look forward to serving you again. Thank you for choosing Pure Luxuries London! Best Regards, Faye

“Beautiful blue clutch. Doubles as a cross body bag. Really roomy & soft so easy to get your hands in. Bought on offer so super bargain!”

Helpful Report

Dear Paula,Thank you so much for giving Pure Luxuries London a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our products. We couldn't agree more with your review of our beautiful blue clutch. Its versatility as a cross body bag is indeed a convenient feature, and we're delighted that you found it to be roomy and soft. We understand the importance of easy access, and we're glad to know that you found it effortless to get your hands in. Moreover, we're thrilled that you were able to take advantage of our special offer and score this stunning clutch at a super bargain! We strive to provide exceptional value for our customers, and knowing that you found it to be a great deal makes us extremely happy. Once again, thank you for your glowing review and kind words. We are grateful for your support and hope to serve you again in the future! Warmest regards, Faye Pure Luxuries London

“Easy to use website. Great value as both the women's bags were in the sale. They arrived quickly and were lovely. One pale blue unlined saddle bag and the other a lovely, soft leather, lined crossbody bag. I have bought from you before and have never been disappointed. One small point though, I wish that the gold coloured lettering was less obvious. I think this cheapens the overall look of what is an expensive looking bag.”

Helpful Report

Dear Kathy,Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We greatly appreciate your feedback and are delighted to hear that you found our website easy to use and that the women's bags you purchased were great value, especially as they were in the sale. We're also thrilled to know that they arrived quickly and exceeded your expectations in terms of quality, with the pale blue unlined saddle bag and the soft leather, lined crossbody bag being to your liking. We truly value your continued support as a returning customer and are grateful for your loyalty. We have taken note of your suggestion to make the gold-coloured lettering on our bags less obvious, as we genuinely appreciate feedback from our valued customers like you. We constantly strive to improve our products and your input is truly invaluable. Once again, thank you for your kind words and for choosing Pure Luxuries London. We look forward to serving you again in the future! Warmest regards, Faye

“Beautiful leather bag bought as a gift for my daughter. She loved it. Excellent service and fast delivery”

Helpful Report

Dear Julie, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We are delighted to hear that you purchased a beautiful leather bag as a gift for your daughter and that she loved it. We take great pride in providing excellent service and fast delivery, and your satisfaction means the world to us. Thank you once again for choosing Pure Luxuries London, and we hope to have the pleasure of serving you again in the future. Best regards, Faye

“Would definitely buy from you again, quick delivery on a beautiful bag. Also was a bargain.”

Helpful Report

Dear Jennifer,Thank you so much for taking the time to leave us a 5-star rating for Pure Luxuries London! We truly appreciate your kind words and we're delighted to hear that you had a positive experience with us. We're thrilled to know that you found our delivery service quick and efficient, and that the bag you purchased is beautiful. It's fantastic to hear that you also considered it a bargain. We strive to provide high-quality products at affordable prices, and your satisfaction is our ultimate goal. We're grateful for your support and we'd be more than happy to serve you again in the future. Should you need any assistance or have any inquiries, please don't hesitate to reach out to us. Once again, thank you for choosing Pure Luxuries London. We value your feedback and look forward to serving you again soon. Best regards, Faye

“The handbag was a gift , it arrived very quickly and my friend was delighted with it. Thanks”

Helpful Report

Dear Tracey, Thank you so much for your outstanding 5-star rating of Pure Luxuries London! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We're delighted to know that the handbag you purchased as a gift arrived swiftly and that your friend was overjoyed with it. Ensuring timely delivery and customer satisfaction is of utmost importance to us. Once again, thank you for your kind words and for choosing Pure Luxuries London. We look forward to serving you again in the future. Best regards, Faye

“Beautiful bag , bought for my daughter & she loves it :)”

Helpful Report

Dear Sue, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your kind words and continuous support. We are thrilled to hear that you purchased a beautiful bag for your daughter and that she loves it! It brings us great joy to know that our products bring such happiness to our customers. Once again, thank you for taking the time to share your positive experience. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Best regards, Faye

“Love this company and they never fail to deliver quality products in a timely fashion. My most recent acquisition is a lovely dusky pink 'Sophie' tote bag, which will be perfect to use as my 'under seat' bag when flying. Plenty of room for everything I need and a zip fastening to keep everything safe.”

Helpful Report

Dear Christine, Thank you for the five-star rating and for taking the time to write such a lovely review of your experience with Pure Luxuries London. We're thrilled to hear that you love our products and that we consistently deliver quality items to you in a timely fashion. We're delighted to hear that you're enjoying your most recent acquisition, the dusky pink 'Sophie' tote bag. It sounds like the perfect accessory for your travels, providing ample space and a secure zip fastening to keep your belongings safe. We're glad that we could provide you with a bag that meets your needs. Thank you again for your support and for being a valued customer. We truly appreciate your kind words and look forward to serving you in the future. Best regards, Faye

“Lovely quality and good price. Thank you 😊”

Helpful Report

Thank you so much, Christine, for awarding Pure Luxuries London with a fantastic 5-star rating! We greatly appreciate your positive feedback and are delighted to hear that you found our products to be of lovely quality and at a good price. Your kind words truly encourage us to strive for excellence in providing exceptional luxury goods. Thank you once again for your support! 😊

“Good website to navigate. I have had two bags and a purse so far. Really lovely quality I’m very pleased. The service is absolutely brilliant within 48 hours my first bag arrived. It’s my go to place for bag, there is so much choice in styles and colours.”

Helpful Report

Dear Barbara, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your kind words and are thrilled to hear that you have been satisfied with our products and services. We are glad that you find our website easy to navigate. Our team works diligently to ensure a user-friendly experience for our valued customers like you. It's wonderful to hear that you have already purchased two bags and a purse from us! We take great pride in offering high-quality products, and we're delighted to know that you are pleased with their lovely quality. We also strive to provide excellent customer service, and we're thrilled that our quick delivery service impressed you. Getting your first bag within 48 hours is definitely something we aim for to ensure your utmost satisfaction. Thank you for making Pure Luxuries London your go-to place for bags. We understand that style and color variety are important, and we are glad that we can meet your expectations in that regard. Once again, we sincerely appreciate your kind words and the time you took to share your experience with us. We look forward to serving you in the future! Best regards, Pure Luxuries London team

“Delighted with the colour, quality and price of this handbag. Would be very happy to recommend to anyone.”

Helpful Report

Dear Gill, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your kind words and are delighted to hear that you are happy with the colour, quality, and price of your new handbag. Your satisfaction means a lot to us. We are thrilled that you would be happy to recommend us to others. Word-of-mouth recommendations are invaluable to us and we are grateful for your support. Once again, thank you for choosing Pure Luxuries London and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Faye

Pure Luxuries London is rated 4.9 based on 6,203 reviews