Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 1,975 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 19th December 2025

Anonymous

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

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“Lovely array of doggy googies, packaged and delivered for ease, and really well priced! Delighted”

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Posted 1 year ago

“Milo enjoys his toys from postman pooch. Some toys last a long time. The Frankenstein lasted 24 hours. I use the robust subscription and the toys are lasting. Milo enjoys some of the treats but not all of them”

Postman Pooch 5 star review on 23rd February 2024

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Posted 1 year ago

“Really good big box of chews - had to raise a ticket to get a smaller box next time (my bad!) and the ticket was handled swiftly.”

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Posted 1 year ago

“It’s good for dog toy and birthday present and cake for dog. She love it!”

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Posted 1 year ago

“First time buying from here and was happy my dog loved the little doggy cake and his toothbrush toy and there was a cute birthday card too Would shop here again Thanks Lisa”

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Posted 1 year ago

“Great selection of chews. Sadly my furry friend wouldn't touch the rabbit ears and not sure which chew, but he ended up with very loose stools. So there's about 90% of the box left which I'm not risking finding out what's good or what's bad.”

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Posted 1 year ago

“Great toy and so unusual, my daughter’s little dog really enjoys playing with it, arrived very quick and good quality, would buy from again A*****”

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Posted 1 year ago

“Ordered dog toys & treats, I was so impressed by the original choices, especially the Greg’s sausage roll, I will be ordering more as running a dog daycare I have a lot of birthdays. Really quick delivery & birthday box was perfect.”

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Posted 1 year ago

“Great items, well packaged and quick delivery. The dogs loved the treats.”

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Posted 1 year ago

“Ordered a birthday box will items to fill it, products were perfect and support was excellent. Will use again very soon.”

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Posted 1 year ago

“Full replacement sent after receiving damaged box broken chews. Including some “tougher’ chews which suited my 8 month old retriever. Great mix in box. Great service. Thank you”

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Posted 1 year ago

Hi Jane, Your input is highly appreciated as it helps us improve our product and service. We apologise for the inconvenience broken small pieces, all natural treats are a range of all different shapes and sizes. We received your message and asked you to email support so that we could send you out some more large paddy whack chews free of charge. I have just checked our support tickets and we haven't received any email from you. If you do reach out via the support email support@postmanpooch.zendesk.com we will still honour this and send you out some more freebies. Once again, thank you for sharing your experience with us. We are committed to taking your feedback on board and making the necessary changes to enhance our product's value for money. All the best Postman Pooch

Posted 1 year ago

“Our dog Flick absolutely loved receiving her Postman Pooch box. She got so exited. I think it’s really good value for money as the contents are high quality, and you do get a fair bit in there. Im looking forward to the next box.”

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Posted 1 year ago

“Great selection and prices, and quick delivery. We love having the option to select specific toys and treats for our special occasion boxes as our dog has some food intolerances and is picky when it comes to toys. She absolutely loves her presents!”

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Posted 1 year ago

“First order , pleased will order again”

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Posted 1 year ago

“Great selection and loved putting together a custom birthday box for our dog Gracie! The cakes are beautiful and she loves it.”

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Posted 1 year ago

“I was very impressed at the speed of delivery. Molly, a 2 year old German Shepherd really enjoyed the cupcakes & she can be a little fussy about what she eats. Will definitely order gifts & cards again.”

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Posted 1 year ago

“Excellent products and very quick delivery.”

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Posted 1 year ago

“Amazing products, great quality and very quick delivery. My doggie is obsessed with a squeaky ball and delicious treats 🙂”

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Posted 1 year ago

“Excellent service and product 👍🏻😃would definitely recommend”

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Posted 1 year ago

“Lovely gift box and service is brilliant. Arrived within 2 days. Second time buying from postman pooch. Really good”

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,975 reviews