Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,078 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 5 star review on 20th August 2026

678

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Again never fail to deliver am sure my we willow will love her birthday box when she will get it tonight when I get back from my work.”

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Posted 2 years ago

“Thankyou for the cake. Buddy loved it. As soon as he smelled it he wanted to eat it.”

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Posted 2 years ago

“Such a great gift for my dog's 10th Birthday! Good value for money and a nice personalised touch - will be ordering from here again!”

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Posted 2 years ago

“Very pleased with the content we received and our dog loved the treats and toys too! Customer service/Ben was very quick to respond to my last-minute request and had the package shipped off within 2h of ordering it. Highly recommend!”

Postman Pooch 5 star review on 7th June 2024

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Posted 2 years ago

“The pooches enjoyed the birthday cake from postman pooch😊 Impressed thank you”

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Posted 2 years ago

“Such lovely items, I got a birthday box for my dog’s birthday and she absolutely loved it! Such cute gifts. Will be ordering again for sure!”

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Posted 2 years ago

“Everything was absolutely amazing and my wee dog loves it all”

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Posted 2 years ago

“Amazing service, quick delivery just in time for Cali’s birthday! Plus, they sent a signed birthday card specifically to Cali! She loved the cake and the doggy wine, would definitely shop here again!”

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Posted 2 years ago

“Speedy delivery, lovely products, edible cards great idea and training shoe and muffin are favoured toys right now”

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Posted 2 years ago

“Very disappointed. Box I received was not what was ordered. Reached out 3 days ago and no response. Will not use again.”

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Posted 2 years ago

“I hadn’t received my original parcel but they sent me a replacement with some added extras as an apology.”

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Posted 2 years ago

Hi Michelle, I am really sorry to hear this we will work to resolve this for you asap. I have checked our support tickets and I am unable to locate any email from you regarding this. Could you drop our support desk a quick email on support@postmanpooch.zendesk.com and we will get this rectified today for you. Thanks Postman Pooch

Posted 2 years ago

“Excellent products really loved by my grand fur baby would buy a gain”

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Posted 2 years ago

“My dog loved his birthday box. Quick delivery and great quality! Pooch approved!”

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Posted 2 years ago

“I ,or rather have had several deliveries from this company and the quality is always to a high standard. I can order only the things Murphy prefers so everything in the box is used”

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Posted 2 years ago

“Ordering was really easy, delivery was very fast, most of all my dog loved his birthday cake, thank you very much”

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Posted 2 years ago

“The parcel was thrown in my neighbours bush so the cake was broken and it was much smaller than what I had expected”

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Posted 2 years ago

Hi Kelly, We're very sorry to hear about the trouble with your cake delivery. While we do use Royal Mail for our deliveries and cannot control how they handle packages, we still want to ensure you have a great experience with us. We recommend speaking with your postman about the issue to prevent it from happening again in the future. Regarding the size of the cake, our product descriptions provide detailed information about dimensions to help customers make informed decisions. If there was any misunderstanding or if you have further questions, please let us know. We're here to help and ensure you're satisfied with your purchase. I will contact you by phone today to work out a satisfactory resolution to this problem.

Posted 2 years ago

“I chose a pick and mix box as I have two dogs, one is much smaller than the other and this have me the option to tailor my box just for my boys. They both are really enjoying everything I picked, the delivery was fast and treats well packed. Will definitely be ordering from you again.”

Postman Pooch 5 star review on 29th May 2024

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Posted 2 years ago

“Dog loved it we loved card was really cute”

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Posted 2 years ago

“Love it !!!!”

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Posted 2 years ago

“What a great company! I bought two personalised birthday cakes for my 3 year old Jug Judy. I also bought Judy a birthday box packed with toys and treats and a birthday muffin which she shared with her younger brother. I also bought some natural treats to go in doggy bags for each of the 8 dogs at the party. The customer service both online and by phone call is second to none. I will definitely use this company again! Sadly, the birthday cake is out of shot in the photo below but having 8 dogs sitting and waiting for cake was quite an achievement!”

Postman Pooch 5 star review on 27th May 2024

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,078 reviews