Pod Reviews

"Nick is a total gent."

Anonymous

"Dennis was very meticulous and took pride in his work.\r\nI was very impressed with the pod.\r\nHe showed me how to use it as welll.\r\nRay Freeman"

Ray Freeman

"Dennis was very meticulous and took pride in his work.\r\nI was very impressed with the pod.\r\nHe showed me how to use it as welll.\r\nRay Freeman"

Ray Freeman

"Dennis was very meticulous and took pride in his work.\r\nI was very impressed with the pod.\r\nHe showed me how to use it as welll.\r\nRay Freeman"

Ray Freeman

"Dennis was very meticulous and took pride in his work.\r\nI was very impressed with the pod.\r\nHe showed me how to use it as welll.\r\nRay Freeman"

Ray Freeman

"Dennis was very meticulous and took pride in his work.\r\nI was very impressed with the pod.\r\nHe showed me how to use it as welll.\r\nRay Freeman"

Ray Freeman

"Dennis was very meticulous and took pride in his work.\r\nI was very impressed with the pod.\r\nHe showed me how to use it as welll.\r\nRay Freeman"

Ray Freeman

"Our installation was faultless from beginning to end and I would 100% recommend Pod Point as a result of my experience. Craig, our installer, messaged the day before with an arrival time and answered some questions I had. He arrived on time, talked me through the process, was polite, professional and personable and is a credit to the business. Very happy with the entire process and product. "

Matt King

"Very quick installation professional friendly service very well recommended "

David Holt

"Great service from the planning team, speedy install and all set up for easy charge scheduling on the Pod Point app!"

Anonymous

"Great friendly service from a great installer and very quick."

Lewis Fripp

"I had a few questions before I comitted to purchasing a charger, the Pod Point team contacted me as I had paused the order process. I was impressed by Ryans depth of knowledge and his friendly phone manner. I have been more than satisfied by Pod Point public chargers and when I saw that they were now marketing a solar enabled charger coupled with the What Car 2023 Best Charger award, i was convinced to proceed."

Steven Archibald

"Excellent service. No option for installation on a weekend\/ evening so having to take time off work is a bit annoying. "

Anonymous

"Easy scheduling. Engineer knowledgeable and professional. "

Laura Hartley

"The engineer arrived promptly, was very professional and did such a tidy job!\r\n\r\nThey explained everything before leaving and I couldn't have asked for more. "

John Loxham

"The guy who attended my address today was really helpful and went through everything with me so I was able to understand in preparation for my new vehicle ."

Joanne Taylor

"Really great experience. The engineer fitting the equipment was very knowledgeable and clearly had a great understanding of electrical principles and product knowledge. \ud83d\udc4d "

Nicholas Betts

"Matthew completed a very professional and neat installation and provided concise, clear instructions. Very happy! I am very happy to recommend PodPoint based on this great experience. "

Andrew FitzGibbon

"Great reliable company and service"

Claire Fisher-Silk

"Straightforward to order and kept to scheduled time and date. Already had Podpoint APP so quicky added home charger and car topped up \u26a1\ufe0f"

William Coates

"Quick, tidy, informative. "

James Trotter

"Rowan was brilliant friendly and showed us everything , he saved our lives as he also noticed we had a gas leak! Utilities came.out as he was there and fixed the pipe love the new charger very neat and tidy job brilliant service thank you "

Bradley Forrest

"Quick and efficient "

Anonymous

"Haydn installed my pod point charger and did a fantastic and neat job. Very happy \ud83d\ude0a "

Anonymous

"Brilliant service - it was ordered and fitted within a couple of days. Communication with the installation team was very good. Carl contacted me in advance and was on time. He explained both the installation and the use of the pod very well. Clean and efficient job - well done and thanks."

Antony Little

"Great service, great fitter"

Anonymous

"Great level of service from the start and the Engineer was very professional and did a great installation"

Mark Swain

"Great service and quick install "

Mike Crowther

"Installer was brilliant! On time\/early, polite and friendly and did a really neat and tidy job. Brilliant service. 10\/10. "

Caitlin Naylor

"Everything from ordering the charger to installation was very quick and impressively easy. The ordering process was straight forward with an easy to follow questionnaire to help positioning the charger and installation requirement. The installer arrived on time and completed the work to my requirements. He was very polite and his work was very thorough and neat. I cannot fault Pod Point and would definitely recommend them.\r\n\r\n\r\n"

John Hawkins

"From placing order to installation was a breeze, super friendly engineer on the day, very pleased customer "

Stewart Abel

"Very good tidy installation by Matt Lofthouse (5-star Servce)\r\nMatt was very polite, helpful and knowledgable. He went the extra mile to complete a very proffesional installation and even cleared all the old Cobwebs from my Electric Meter box!!!!! \r\nI can't fault his workmanship or customer facing skills. I manage a team of Field Service Engineers who look after warehouse automation equipment and know how hard it is to find good Engineers like Matt. So look after him at pay review time and I'm sure you will retain him."

Colin Lowe

"Our installer was friendly and worked with us to choose the right routing to minimise the visual impact of a complex long cable run. "

Matt Fray

"Our installer was friendly and worked with us to choose the right routing to minimise the visual impact of a complex long cable run. "

Matt Fray

"Steve, the installer was great. He talked through all the installation process, asked if I had any queries. He got to work and with a polite and knowledgeable manner did a super job. From order to top rate installation in just a week, brilliant. Will definitely recommend. "

Craig Hartley

"Engineer turned up on time. He was friendly and knowledgeable. The work was quickly carried out excactly to my requirement."

Ray Dennis

"Engineer turned up on time. He was friendly and knowledgeable. The work was quickly carried out excactly to my requirement."

Ray Dennis

"The installation of my new Pod Point by Craig B was punctual, professional, friendly and tidy. Craig was careful and respectful of the property, and explained how to use my new charging point. He kindly set up the WiFi for me and guided me through the App settings. Would recommend 100% - many thanks!"

Lisa Evans

"Very good and very professional. "

Francisco Verenciano

"Communication has been very good with the Podpoint Team, Installation was completed very well with no mess left. Installer was very helpful explaining all the way through and after Installation."

John Mills

"Excellent booking and installation. Guy arrived on time and very friendly. Installation took 1.5 hours and was quick and efficient."

Paul Marsden

"It took a little while to be installed from the booking and unfortunately my first appointmentwas missed. However, the install had been done very professionally as was not an easy install as power was under the stairs and no outside wall. Trunking was better than I thought it would look. (As seen in picture). Engineer was very pleasant and helpful. Good job!"

Neil Rixon

"Ellis sent me a text first thing and turned up when he said he would. Installation was smooth and the work all looks very neat. Thorough testing of the system at the end. All done in 3 hours for a 3-phase installation - really can\u2019t complain. "

Richard Wetenhall

"Really pleased with the whole process of ordering\/installation from Pod Point"

Lee Massie

"Everything was clean, on time and effecient"

Patricia Pigg

"I can't fault Pod Point. A highly efficient and proactive team who arranged for the installation and a very pleasant and professional guy who did the installation neatly and well. Product itself is also neat, modern and unobtrusive. Good all round."

Nicholas French

"It took a while to get a response to repeated support tickets to ask some questions about my installation and the earth bonding before the appointment was made. After that was sorted though, everything was excellent. The installer was great - very helpful and efficient and happy to discuss options as to where it should go etc. Clearly explained how it all worked and connected etc. Very neat and professional job. "

SIMON ROEBUCK

"On time and cleaned up afterwards. Looks good."

Jeffrey Orford-Perkins

"Couldn't be happier with the whole experience. Everything was explained well and Stephen did a top job fitting the wall unit. Many thanks."

Jason Barron

"From the first contact pod provided a 5* experience "

Ryan Lewis

"All arranged through Jaguar. Easy to follow instructions from the start of the installation process. Lewis arrived on time, installed within 3 hrs and did a great handover. "

Mark Templeton

"Purchased last friday, installed Tuesday! Speedy installation. Polite and tidy. \r\nVery impressed. \r\nIt wasnt a complicated job (no internal work or digging driveway but still very happy).\r\nNeed time to work out the details on using and setting up. However, seems simple so far!"

Anonymous

"Called first to discuss with Amjad who provided excellent unbiased advice before ordering. The online process was seamless, with installation within two weeks.\r\n\r\nWithin three hours of ordering, I had a call from Bob and arranged installation for the following day. Dale our installer arrived within the time slot, his work was first class, very neat and tidy and all done in 90 minutes.\r\n\r\nExcellent company from start to finish, highly recommended."

Chris Burley

"I went with Pod Pount after a Which recommendation. It has all gone relatively pain free. No regrets"

Fergus Stewart

"Pleasant technician, very neat installation. Great work. "

Nigel Williams

"Great service delivered in a timely and professional manner in readiness for my new car arriving \ud83d\ude0a"

Tina Oates

"Very professional installation. Arrived on time. Was kept informed throughout the process. Very happy with the results. "

Anonymous

"Ordering online was easy. A few simple questions confirmed which EV charger was right for me, and the whole process was fairly routine.\r\nOnce applied for, a series of installation questions are asked, along with a request for a few photos of the chosen preferred location, meter box, Consumer unit etc to allow for for pre-planning.\r\nMine was a fairly routine installation due to charger location, and the whole thing took about 2.5 hrs to complete. The engineer Stephen was very proficient, and coupled my Solo 3 upto my home wifi router before he left."

Darryl Wilcox

"Engineer great "

Gavin Higgins

"Thank you so much for a wonderful job at my home"

Jayram Sauba

"The engineer Haydn came on time was very pleasant and helpful. He fitted the charger where I requested and without any problems. I would recommend Pod Point for there help and courtesy and the way they go about their business"

Malcolm Evans

"Such an easy process to order and pay with the information for choosing the right PodPoint. \r\nThe photo upload was fairly straightforward as well, although would benefit from a mid-application save, or state exactly what photos will be needed in the email (i.e. water and gas bonding photo requirement) but that was remedied easily enough. \r\nInstallation booking was easy via a link on the return email and was a quick turnaround as well. \r\nThe installation tracker (linked on one of the emails) is worth watching for confirmation of date and progress of the installer getting to you. Timing was updated as it went and was spot on.\r\nThe installation itself was very good, with a very knowledgeable technician and everything went really smoothly on the day.\r\nOverall I have been really pleased with the process, and the PodPoint itself is great. I have only had good experience with the public PodPoints too which helped me make my decision and it was the right one for home as well. The App is intuitive, easy to set up timings for Economy 7 as well. "

Gemma Ginn

"Such an easy process to order and pay with the information for choosing the right PodPoint. \r\nThe photo upload was fairly straightforward as well, although would benefit from a mid-application save, or state exactly what photos will be needed in the email (i.e. water and gas bonding photo requirement) but that was remedied easily enough. \r\nInstallation booking was easy via a link on the return email and was a quick turnaround as well. \r\nThe installation tracker (linked on one of the emails) is worth watching for confirmation of date and progress of the installer getting to you. Timing was updated as it went and was spot on.\r\nThe installation itself was very good, with a very knowledgeable technician and everything went really smoothly on the day.\r\nOverall I have been really pleased with the process, and the PodPoint itself is great. I have only had good experience with the public PodPoints too which helped me make my decision and it was the right one for home as well. The App is intuitive, easy to set up timings for Economy 7 as well. "

Gemma Ginn

"Such an easy process to order and pay with the information for choosing the right PodPoint. \r\nThe photo upload was fairly straightforward as well, although would benefit from a mid-application save, or state exactly what photos will be needed in the email (i.e. water and gas bonding photo requirement) but that was remedied easily enough. \r\nInstallation booking was easy via a link on the return email and was a quick turnaround as well. \r\nThe installation tracker (linked on one of the emails) is worth watching for confirmation of date and progress of the installer getting to you. Timing was updated as it went and was spot on.\r\nThe installation itself was very good, with a very knowledgeable technician and everything went really smoothly on the day.\r\nOverall I have been really pleased with the process, and the PodPoint itself is great. I have only had good experience with the public PodPoints too which helped me make my decision and it was the right one for home as well. The App is intuitive, easy to set up timings for Economy 7 as well. "

Gemma Ginn

"It all happened very fast!\r\nI uploaded all the required information, 3 hours later I was provided an install date of the following day!\r\nThe install engineer was excellent, arrived early and was done in a few hours, explained everything thoroughly and did a very neat and tidy job. \r\nExceptional all round."

Chris Grao

"Very quick and efficient installation from Eddy, neat work and very professional. "

Antony Fahy

"Turned up at prearranged time and very polite. Installed pod point efficiently and cleaned up area afterwards"

John Wood

"I had the system installed within the week. Installer was very friendly and turned up exactly on time. Charger itself is very easy to use as is the app. 7.5 metre tethered cable allows lots of reach so I no longer need to shuffle the cars to charge"

Dean Watson

"Cameron was very polite, efficient and was clear with explaining what was happening and the instructions on how to use the stystem\r\nLovely guy "

Lesley Barker

"Cameron was very polite, efficient and was clear with explaining what was happening and the instructions on how to use the stystem\r\nLovely guy "

Lesley Barker

"First class service. Professional and efficient installer. Cable work very neat and unobtrusive. Very pleased with the charger.\r\n"

Cindy Keir

"Perfect POD Point installation \r\n\r\nEngineer was fantastic went over and beyond in all aspects of the job I can\u2019t rate him highly enough !"

Anonymous

"Very good worker. Very tidy, neat job and explained everything to me. "

Steven Todd

"Engineer turned up at the exact time.\r\nWell presented, very polite and just a nice person to chat with.he explained everything to me and completed efficiently and work is of great standard. All rubbish removed and everything left clean and tidy .\r\n"

Barry Davey

"Jack the installer was very punctual and efficient and keep us informed throughout the process, which took the estimated three hours to complete "

Mark Whitburn

"Efficient and reliable company- the electric engineer was very good at explaining how it all works, made sure carpet was covered as it was raining on the day. The work is undertaken is well neat and all the wiring is well covered and it looks great.\r\n\r\nFatma patel"

FATMA PATEL

"I rate the whole process very positively. I appreciate the professional approach during assembly. all areas of the house remained clean and damage caused during drilling was removed on the spot. the only thing that bothered me a little is the longer waiting time for assembly."

Matej Bohm

"Great service "

George Edwards

"The engineer was great. Neat tidy polite and professional!"

Matthew Mitchell

"Very impressive service, Mike kept me updated with arrival times and progression. He\u2019s a perfectionist and does his job thoroughly and very effectively."

Paul Martin

"Thank you Nick, extremely professional and knowledgeable. The work carried out was neat and tidy and well thought through. The route of the wires and location all discussed it looks great."

Anonymous

"The technition rang to say he was on the way,he was very polite,helpful and answered all our concerns his work was very thorough and professional."

Denis Quantick

"The installer was very professional, kept us up to date throughout the installation, very happy and everything was explained, Thank-you"

Paul Claridge

"I wanted a home electric car charger,,POD Point, was my choice, having been a public charger for 2 years, so first i claimed the ozev grant, super job, bought my home charge online, so easy, next,lating date, time, for the install at the property. The engineer came, nothing was too much trouble, was here 2 hours, job done, pod point done a very good job, im well please, thankyou."

William Crabtree

"All done online but forms were simple to use and photos were able to be added where needed. Telephone number was available but I didn't have to contact. Emails sent to make appointment and this was also straight forward to do. Installation was really straight forward and only had power out for 15 mins during install neat work and placed exactly where we wanted it. Installer was really helpful and friendly and answered any questions I had. Would recommend "

Anonymous

"The installer came within a few days of ordering and was extremely professional. The cabling is neat and unobtrusive and the charge point nice and convenient for us. We had a small problem with our earthing which needed a visit from the network operator to resolve. Pod Point rescheduled us for the final connection which only took a few more days. We're very pleased with the communications and with the installation."

Anonymous

"Excellent service from start to finish. The initial online site survey was easy to complete. The time to instal from first contact with Pod Point was excellent - from purchase to instal in just 4 days!\r\nThe installer \/ electrician was excellent. Arrived on time, explained everything, nice neat job - really good fella. "

Michael Gill

"The installer was polite efficient and tidy. He clearly explained all that he was doing and also how to connect. He also showed me the App and how to use it. He recommended that I should extend the warranty by 2 years. "

Tony Joyce

"Quick and easy install"

Anonymous

"Mike was very professional, explained everything and answered all our questions. He did a great job, very tidy. Pod point looks and works great. Very happy customers."

Joanne Rayner

"Don\u2019t think it could have been better, great experience from point of order, through to installation and handover. The chap that fitted it was brilliant, and did an amazing job. Well done everyone "

Adrian List

"We are really pleased with our new Pod Point 7kw home charger. Haydn did a fantastic job at installing it for us without making any mess whatsoever. Everything was explained to us during the installation, all cables installed either hidden or neatly along the wall inside the garage. \r\n\r\nI was going to email PodPoint anyway to say how impressed we were with Haydn and he is a credit to their team. Then this review request came along so thought even better i\u2019l mention him on here! \r\n\r\nThe charger is very simple to use, we have gone for the tethered version as its much easier. You can then use the charger via the App with a variety of schedules or just have it always on. Its very versatile. "

Anonymous

"Very professional & efficient "

Tom Kahler

"The engineer was knowledgeable,professional and very friendly "

Octave Akoue

"The engineer was knowledgeable,professional and very friendly "

Octave Akoue

"Guy , our Pod Point installer was friendly and very efficient \r\nhe was very professional in fitting our charger ,nothing was a \r\nproblem \r\nFinish was neat and tidy ,no wires showing !\r\nvery pleased with the charger .\r\nthanks Pod Point .\r\nLefkios from Northolt "

Lefkios Panayiodou

"The installer arrived on time and was able to start work quickly. He worked efficiently and did a very neat job. He helped me set up the charger and talked me through how it worked. Overall I'm very impressed by the service."

Dominic Cyriax

"My engineer, Joe, was superb. I could not rate him highly enough. Punctual, polite, incredibly knowledgeable and clearly very qualified, the job couldn't have gone smoother. I am very impressed with everything so far to date. "

Andy Slark

"Michael did a great job. He messaged me the day before and arrived this morning bang on time.\r\nMy installation was very straight forward, so he handed it over to me in a couple of hours. Fully explained and all working well.\r\nVery pleased."

John Butler

"Michael did a great job. He messaged me the day before and arrived this morning bang on time.\r\nMy installation was very straight forward, so he handed it over to me in a couple of hours. Fully explained and all working well.\r\nVery pleased."

John Butler

"Excellent service from ordering on line to complete installation. Ordered online, very detailed questionnaire but easy to follow and understand. Quick telephone call from Pod Point to make sure all is what I required. Jim the electrician contacted me 3 days early than planned to see if it can be fitted sooner, yes. He came round, very friendly, went through where wanted it. Kept area tidy and very professional. Explained everything once fitted. "

Martin Hook

"Excellent service from first point of contact to installation. App is very informative."

Anonymous

"Amazing service from the initial process of the pre-installaion survey to the scheduling, culminating in a very positive installation by a great engineer. I could not recommend highly enough. "

David Blair

"Very clean and efficient installation. Arrived early and completed within a couple of hours. Answered all my questions and have a demo. So far so good! "

Anonymous

"Installer Mike, efficient, knowledgeable, and just happy to do his job. Excellent work and really pleased with the outcome "

Kenneth Herbert

"Excellent service from start to finish. The engineer was first-class and couldn't have been more helpful and courteous "

Ken Hunter

"The whole process was really slick. Paid for it and the next day it was installed. Jack, The installer turned up on time, really helpful when asked questions about the installation and how it worked. He was tidy and the installation quality was excellent. \r\n\r\nAfter purchase a quick call from the scheduler arranged an installation date and time slot then an eta was confirmed by the installer soon after. \r\n\r\nFrom the ordering to installation the process was completely hassle free. Would definitely recommend. "

Graham Burns

"Fantastic service. Quick appointment, professional and very neat installation.\r\n\r\nThe fitter was neat, courteous and very knowledgeable. Note that the dodgy brick filling seen in the photograph was from cavity wall installation, NOT the Podpoint installer. The Podpoint installer ran the cable straight into the back. A really neat job."

Tarun Shome

"Pod Point team are so professional and helpful, within a very short time of placing my order the team were in contact with me to discuss the finer details of my installation. The installation engineer arrived on time and gave a full overview of his scheduled work. The installation took around 90 minutes including tidying up brick dust!!! So impressed with the Pod Point installation - I will definitely recommend Pod Point to my friends. "

SHARON CLARKE

"Friendly service, very helpful and knew lots about the product. Very happy with the result. Looks great. "

Tom Giles

"Engineer was punctual, polite & helpful. Nothing was too much trouble. Very impressed with the work carried out. Cable and pod neatly installed. Would highly recommend. 10\/10."

Paul Squires

"Prompt installation only a few days after placing an order, engineer was great, very informative and a tidy install."

Jack Bannister