Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Friendly engineer.”

Helpful Report

Posted 4 years ago

“Easy to order, flexible time slots for installation, and the chap who turned up was super-knowledgeable performing a quick, clean fitting with clear explanations of usage afterwards, Really impressive!!”

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Posted 4 years ago

“really friendly and keeping me posted on when required power cut etc.”

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Posted 4 years ago

“Denroy was an exceptional engineer and fitted it perfectly, hiding cables when he could. You can tell that he takes pride in his work. Exceptional service, thank you.”

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Posted 4 years ago

“Really quick turnaround after I found out at short notice I would be receiving my new car within a week - pod point were really accommodative. Mike (pod point installer) was brilliant, managed to find a route which would hide the cables in the wall rather than on the outside of my house and talked me through how to use the charger.”

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Posted 4 years ago

“The process of ordering the charger through to the installation was excellent and efficient”

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Posted 4 years ago

“Managed to keep in touch with the team but was hard at times hanging around. However, installer was great. Thanks”

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Posted 4 years ago

“The first part of the experience was more challenging than the second. There survey/questions to be completed in advance were hard to understand. My appointment was booked and then rescheduled to a later timeslot at relatively short notice. However, Stuart who did the work was fantastic. Extremely polite and professional, going out of his way to get the job done.”

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Posted 4 years ago

“Well planned, clear instructions and well executed.”

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Posted 4 years ago

“Spot on. Friendly, informative and easy.”

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Posted 4 years ago

“Excellent service and the work done by their team was quick and neat. They review everything beforehand and complete the work quickly. World class service.”

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Posted 4 years ago

“The installer was very good, he was very professional and did a great job, working extremely hard to find a solution to where the cable should go - great job”

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Posted 4 years ago

“Polite , punctual, precise and quick!”

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Posted 4 years ago

“The engineer was very good and polite”

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Posted 4 years ago

“Everything went well until I had to disconnect and I wasn’t aware that from unlocking to removing the cable needed to be done very quickly. I rang the dealership for advice and was told to contact the RAC. Instead I Rang Pod Point who were very helpful indeed and quickly helped me to sort the problem.”

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Posted 4 years ago

“Very fast and efficient from start to finish.”

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Posted 4 years ago

“Process has been unsatisfactory and communication terrible. After completing forms and paying for a home charging point we heard nothing to inform us of the next step or timing. After numerous calls, and promises of 'somebody will contact you' but never did! A young lady, Isy, finally escalated it and followed up to check whether we had heard from the installers. Fitter was efficient and helpful”

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Posted 4 years ago

“The whole process from planning to installation was very professional The engineers were very knowledgeable and explained the system to myself and aided the electrician who carried out the enabling works”

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Posted 4 years ago

“Technician was quick and explained everything clearly.”

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Posted 4 years ago

“The Installation engineer Chris was very helpful, and carried out his work in a very methodic and precise manner, he was neat and tidy and listened to my setup requests.”

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Posted 4 years ago

Pod is rated 4.6 based on 36,144 reviews