Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,120 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the fitting was excellent the process to get the fitting booked in was absolutely awful”

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Posted 3 years ago

“The installation was quick professional very neat work from the engineers, nice and friendly too.”

Pod 5 star review on 16th September 2022

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Posted 3 years ago

“Installer was very pleasant and completed job without any problems”

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Posted 3 years ago

“Professional, friendly and excellent service. Great care was taken to make sure that the cabling was hidden where possible. Very happy with the service.”

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Posted 3 years ago

“Good communication through out the process”

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Posted 3 years ago

“On time. Explained set up and operation. Friendly. Courteous.”

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Posted 3 years ago

“Extremely quick turn around! Seems my EV charger was purchased and fitted very quickly. The Electrician was efficient and an absolute pleasure to be around, very friendly. Could not have asked for a better experience!”

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Posted 3 years ago

“Our pod point engineer was very friendly, efficient and informative. The whole process was easy from booking the job to the actual installation. The area was kept tidy and the pod point looks really neat and professional.”

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Posted 3 years ago

“Excellent explanation and really convenient scheduling”

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Posted 3 years ago

“Excellent engineer very tidy installation and did exactly what we needed . Minimum disruption and hand over”

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Posted 3 years ago

“Initially very good but the installation appointment was changed at short notice and when they did come they had the wrong equipment and had not been shown the photos I had uploaded. I then had to wait months for an appointment and my calls were never returned. Very frustrating. The actual (eventual) installation was excellent and we are happy with our Pod Point”

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Posted 3 years ago

“So far pod point is working well at my house. It was easy and self-explanatory when I booked for it which came along with booking my electric car. Installation was probably not so clear and easy, although not difficult. I was asked for pictures and measurements of all sorts of things during installation process. Although it was not installed where it would have been more convenient for me, I can understand the difficulties of the process. Response from the pod point installation team was delayed, either it could be emails or phone calls. I would get emails response a week later, phone calls were on hold for too long like 20-30mins. This is my feedback! The Installation process on the day itself was very impressive and excellent! I will recommend pod point for others.”

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Posted 3 years ago

“As a returning customer due to change of property, PodPoint managed to reduce the lead time from payment and online survey thru to installation within a few days!”

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Posted 3 years ago

“Tony the engineer turned up nice and early, was friendly and knowledgable, completed the job with no issues and left the area clean and tidy.”

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Posted 3 years ago

“I thought Pod Point did a good job. I carried out the survey and sent photos as instructed, but when it came to installing the cable prior to connection, the engineer was not happy to drill a hole through the wall or run it under the floor as an alternative, so this delayed things somewhat. Eventually Pod Point sent me the cable and I ran it under the floor myself which was straightforward and the engineer then had to come back to connect everything. Apart from that problem Pod Point were good, hence the four star out of five review.”

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Posted 3 years ago

“Very prompt delivery and installation. Next day after payment online. Good customers service”

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Posted 3 years ago

“Very easy to work with. Installation was quick and well explained”

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Posted 3 years ago

“Thanks Pod Point and John our installer. John did a very good job, without causing any discomfort for us.”

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Posted 3 years ago

“Great job. Very polite and knowledgeable engineer. Highly recommend. Admin was slow, I got the idea the admin department were only in the office once per week so it took a while to organize with weekly emails going back and forth.”

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Posted 3 years ago

“The fitter arrived a few weeks early as was in the area, he phoned before coming and I was available to have him fit it, which was no problem at all.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,120 reviews