Plane Parking Reviews

Name: Plane Parking
Rating: 4.44

4.4 Rating 14,829 Reviews

89 %

of reviewers recommend Plane Parking

Company Reviews

Metrics

Info

Visit Website

Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh
EH12 9DN

Plane Parking 5 star review on 6th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing it was good! Don't know what happened.”

Helpful Report

Posted 8 years ago

“Had hassles getting out and had to push button for assistance. Had to give booking ref to get out.”

Helpful Report

Posted 8 years ago

“Parking is way too far away to walk to nearest bus stop with small children and lots of luggage. Too difficult to leave the car park even if you have already pre booked. Will no use again.”

Helpful Report

Posted 8 years ago

“Their gate/system didnt manage to read my car licence plate, so it claimed that parking lot is full and did not let me in, even though I had online booking. After using the assistance button and speaking to a person I received a parking slip and was allowed entry. When I returned just a few days later, the gate did not open when I put my ticket in a machine and claimed I have to pay £58, once again had to use the assistance button and speak to a person who after checking my booking number then opened the gate for me. Poor, very poor.”

Helpful Report

Posted 8 years ago

“There were no spaces, so we took ages driving round looking and waiting and making us late and stressed and had to just abandon car in the end”

Helpful Report

Posted 8 years ago

“Too few pick up and drop off places. Long walk to trundle cases. Number recognition at exit did not work so had to find ticket amongst papers which we were not expecting. Will not be using Plane Parking again.”

Helpful Report

Posted 8 years ago

“Had to park several hundred yards from a bus stop. Not very nice in the pouring rain especially when you pass bus stops that are no longer bus stops and certainly not 2 mins from the airport!!!!!”

Helpful Report

Posted 8 years ago

“The advert states that a short shuttle bus trip is provided to the terminal but no mention of the 1/2 mile walk to catch the bus.......and in pouring rain it is no joke.”

Helpful Report

Posted 8 years ago

“The car park itself is poorly sign posted. Internally you need to have a piece of string to find your way back to the exist! The car park is miles away from the pick up buses so don't have luggage with you. All in all the only advantage is that it cost slightly less than the long-term car park.”

Helpful Report

Posted 8 years ago

“Easy to find car park.....pre-booked my car in for 4 days..priced at £34 that I thought was a good price. Unfortunately my flight was delayed. My booking was till 4am and I pick up the car at 4:20 am. When I put the ticket in the machine to exit the car park I had, being 20 mins late accrued an outstanding balance of £50 which I had to pay to leave the car Park. You must give yourself plenty of time or you will be charged a ridiculous amount for any short period due to delays.”

Helpful Report

Posted 8 years ago

“I use this parking frequently. It's convenient for the airport. However the entrance is not well marked and is very narrow to get in and out. I note new temporary hatched tape on upright poles suggesting "near misses" at least! Once you have returned to your car, after a trip, there is absolutely no signage pointing to the exit from a crowded car park. The worst aspect is the not infrequent asking to pay at exit when you've already paid! It takes time to search through emails and find a parking reference number to communicate to the person able to operate the barrier from a remote distance. Needs improving!!”

Helpful Report

Posted 8 years ago

“I always used this car park and it was really good, now its a nightmare, you seem to park miles away from where you used to. There is bus stops but you have to walk to i think its 5 to get the bus so if its raining you'll get wet. Unfortunately you only get what you pay for so no not the greatest.”

Helpful Report

Posted 8 years ago

“The barrier ticketing process never works. On every occasion I have used this carpark you have to contact assistance via the barrier intercom and give a booking ref. to leave the carpark.”

Helpful Report

Posted 9 years ago

“Told us to report to another car park. We were away for a week and were concerned that we had gone to wrong car park. On return and exit were told the charge was £100+ although we had prepaid. Had to use the intercom and give a code. Person had difficulty hearing code. Eventually got out. Next time would prefer a car park with an attendant.”

Helpful Report

Posted 9 years ago

“Felt it was a bit far to the bus stop from the terminal, and not signposted very well”

Helpful Report

Posted 9 years ago

“On arrival at the barrier I pressed the button, there was no response. After a few minutes and another car at my rear, I continued into car park. I phoned the number given at this time and there was no response. Luckily I had plenty of time and after leaving the compound for the second time and returning to the barrier I eventually got a response and with the information given,I carried on into the car park.. It was about 5-10 minutes before anyone appeared and said he would park my car. When I asked about the contact telephone number it was stated that the contact telaphone had been lost. Overall it was a poor service even though it was a short distance to walk to the terminal. A few signs would have helped going to and coming from the terminal as I was totally lost on the return from the terminal. I hope the above information will be helpful to other travelers who are using your service.”

Helpful Report

Posted 9 years ago

“Despite the website stating from £2.69/per day, the cost for my recent 4 day parking was in excess of £40. When I recently looked to us them again for a 1 night park, the cost was £38.99!!! - I got elsewhere for under £10.”

Helpful Report

Posted 9 years ago

“I found on leaving that I couldnt as they wanted me to pay £130 despite having booked and paid for parking beforehand.”

Helpful Report

Posted 9 years ago

“I used plane parking regularly over the past 18 months and was a real advocate of the service. However the prices have continued to escalate and is now no longer competitive. Once i actually paid more to pre-book than if i had actually driven up and paid on the day, particularly disappointing. From where i live its cheaper to pre-book a couple of taxis.”

Helpful Report

Posted 9 years ago

“When the car arrived it had been washed but not finished, covered in watermarks. There was rubbish left in the glove box. When I returned the car Having left to catch my flight I realised that I had left my jacket on the rear seat. Despite several e-mails and three letters I never had one single reply, the jacket was never returned. I had trouble finding the office as it was Hertz that actually hired the car to me, this was not made clear at the time.”

Helpful Report

Posted 9 years ago

Plane Parking is rated 4.4 based on 14,829 reviews