This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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How would you rate
"Short walk to terminal from parking bay of which there was plenty free. Very good value for money and online booking very quick and easy, will definitely use again."
"Website straight forward, Car park signed very well at the airport. Small walk to bus stop 2min wait. Likewise on return. All Good"
"As usual a great service at a great price."
"Very good from start to Finnish, easy to find, when I arrived at airport staff very friendly and helpful quick check in and only a short ride on bus to the terminal . On arrival back car was waiting for me , would recommend to family and friends"
"Great service, great price and great location (easy walking distance into the airport)"
"Fast efficient no problems at all"
"Staff we're friendly and the service was very good ,car was ready on time when we got back."
"Great service, close to airport, buses on time and frequent and you are dropped off right at the airport.
Great value for money
Try to get there early, some spaces quite small I have a slightly larger car!"
"Very impressed with your setup. And would have no hesitations in using you again or to recommend you family and friends."
"Easy to use website.
Easy to find and access carpark.
Happy with regularity of shuttle bus service. Very near to Airport building.
Held own keys. Jumped in car, exited with no problem.
Would use again as price competitive."
"Easy to locate and very friendly nice helpful staff. Everything went extremely smoothly."
"I put in the satnav details, plus I also carefully looked at the video, it was difficult to find the correct entrance, but most of all there was no acknowledgment (as I prepaid) that I was in the correct area like other car parking areas do"
"Car park was full on arrival even tho I booked 2 weeks in advance. Was told to go to another car park instead. Then on return I was charged £38 for 18 hr delay! Never again.."
"Good price and safe parking.
However, 3 stars because of inconvenience.
Headed for Plane Parking car park before our departure to find a sign redirecting us, and others, back to the airport long term parking where we got in and found a space. But 5 mins out of our schedule.
On our return to Edinburgh, on attempting to drive out of the car park, we were held at the barrier which requested £275. We'd to locate our booking reference and buzz through for help after which we were able to exit.
Not sure what's gone wrong but I'd be wary about using Plane Parking again .
"Did as promised. No Issues. Fast and friendly and quick journey to airport. Will definitely use again."
"I booked my parking a few days before my trip and paid for it. When I arrived at the plane parking barrier it stated car park full. There were 4 other cars in the same situation. We were directed to the long stay parking and were still able to use our tickets. This caused us a delay and was very stressful as we were trying to catch our flights. The issue cause about a 30 minute delay for us meaning we were rushed once in the airport. I do not understand why we were able to book parking if it was going to be full!"
"Everything was just fine well looked after"
"Amazing Service. Our Flight was delayed by 36hrs. I rang to update and a note was attached to my account. When we arrived back yesterday and went to the barrier to leave, although a payment of £68 Was showing, we did not have to pay. Excellent Customer Service. All staff were sympathetic, professional and kind. DEFINITELY RECOMMEND to family and friends. Thank you so much. Will use you next time we fly!!! Xxx"
"So easy, drive in, park and go. Well worth the money, totally hassle free"
"Great service, trouble free access going in, had a problem leaving due to delayed flight coming home but this was quickly resolved talking to customer service at the exit barrier so many thanks again."
"We arrived a bit late & tired. When I went to your small office I was given the key fob for the car. I was given a small air freshner and the key fob to the car but I was not given a ticket to put in the exit barrier & told of the parking apace number. I only did note that no exit ticket was handed to me. That was only noted when I was stranded at the exit barrier the operator asked for the booking ref number so I had to find it in my hand luggage then the operators computer froze and he got it after few attempts & was kind enough to let me out after verifying. It was very very annoying & inconvenient as it was approaching midnight & we were so exhausted.
So it was the most unexpected delay and experience I ever had.
I am worried as I used Plane Parking many times before & it was satisfactory then but this time was very very different."
"Absolutely brilliant my husband left the driver window open by mistake and when we returned plane parking had put polythene across it thank you so much excellent service will definitely use again."