“I’ve used Plane Parking before and found it to be great- the only thing I would suggest is numbers on the bays to make it easier to find the car on return”
“We were met by a really friendly guy who helped us lift out our luggage. In the office again we were helped by really friendly guy who made sure that we did everything right. It couldn’t have been easier. Sometimes it is all a bit confusing first thing in the morning but your guys made it pass really smoothly.”
“It was a fine service. However, my car was hardly valet parked. It was quite far away from the terminal. Probably would have been closer to park in mid stay parking.”
“I’ve used plane parking on a few occasions and think it is a great option.
On this occasion however the experience has soured my opinion.
With my return flight to Edinburgh cancelled I had to organise alternatives. By the time I’d sorted accommodation and new flights, I then turned to the parking situation to extend my stay. I was an hour too late to do that so I emailed the parking address to explain the situation and ask for help. Still had no response but was charged £80 to take my car out after a day and a half over my booking.
More than it cost me for the 4 days it was originally in for.
Disappointed at the lack of response and disgusted by the profiteering.”
“Waiting time for the bus both ways was short. Very good. When I got to the exit barrier, 11.30 PM, and presented my prepaid ticket, I was told there was an outstanding amount of £120 to pay! This was fairly quickly sorted out on the intercom, but a bit alarming. It felt like this was a fairly common occurrence. Handy site for the terminal.”
“Excellent service in cost for a 35 day stay. And excellent and regular shuttle bus to/from airport. Asked for and was sent an email receipt indicating length of stay and cost - as is so helpful. Wee glitch at gate on exit, as incorrect very high charge displayed. However, shared reg plate with 'help' assistance rep' on exit barrier and resolved instantly. Overall would highly recommend.”
