Plane Parking Reviews

Name: Plane Parking
Rating: 4.44

4.4 Rating 13,799 Reviews

89 %

of reviewers recommend Plane Parking

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh
EH12 9DN

Plane Parking 5 star review on 24th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On exiting we were being charged £180 when fee already paid. Had to get out car and speak on intercom to exit.”

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Posted 3 hours ago

“Easy to find the carpark and the buses run regularly between the carpark and the airport. Second time we've used Planeparking and will use again. Only minus was on exit barrier refused ticket and advised we needed to pay £180 for over stay which was incorrect. We contacted the attendant via the intecom and the issue was sorted very quickly. Apparently it was a fault with the camera not picking up our car reg.”

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Posted 3 days ago

“It was plain sailing until I went to exit car park. Machine said I was to pay £200. I had already pre paid. Cleared up by talking to a human Everything else was like clockwork, good service”

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Posted 4 days ago

“Parking, transfer bus and short walk all good and timely. Booking was not recognised on exit, and was presented with £150 charge. Agent on intercom was able to find booking after a few minutes, so all good in the end, but a slight annoyance to have to deal with this on exit. Also not the first time this has happened at this car park, and appeared to happen to another car leaving at the same time.”

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Posted 4 days ago

“Prebooked stay but car not recognised and no ticket issued, had to speak to operator to get ticket issued. On departure ticket not recognised again had to contact operator. A bit disappointing but operator resolved issue promptly and good price, overall happy.”

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Posted 1 week ago

“Had a booking which didnt get recognised when I checked in or out. However when you speak to the help desk, they sort it our. Great parking space when you travel for a short period”

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Posted 1 week ago

“Excellent facility , served our purpose perfectly Only slight criticism is it is slightly difficult to find . Could do with better signage from the back entrance . Thank you and will use again .”

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Posted 1 week ago

“Easy to access good price car safe, only problem was prepayment wasn’t recognised at exit, however was resolved really quickly!”

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Posted 1 week ago

“All was fine except most pay machines are broken”

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Posted 1 week ago

“We had no problems with parkimg up, and no problems with the transfer to the airport terminal, with a very pleasant, helpful driver. However, the transfer back from the terminal to the car park was less than smooth. I am aware that the road surfaces leave a lot to be desired, but the bus driver was on a mission to bounce us out of our seats! We have used Plane parking in the past without any issue and will use your sevices again if/when the need arises.”

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Posted 1 week ago

“Seamless parking. Not sure if the info re late collection is obvious prior to booking..”

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Posted 1 week ago

“Easy to park fir a pick up.”

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Posted 2 weeks ago

“Hey all good except on exiting the car park I was asked to pay a further £100 after paying for my parking in advance. However guy at the end of the intercom sorted it out .”

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Posted 2 weeks ago

“Ok till exit then it got confusing. Barriers wouldn’t open. It asked for extra money but guy on machine fixed it all.”

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Posted 3 weeks ago

“Clearer exit signs at night would let me say 5 star”

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Posted 3 weeks ago

“Parking was ok but signage to and from airport terminal was poor. We travelled each way in darkness and it was difficult to see which route to take through the car park to terminal and vice Versa”

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Posted 3 weeks ago

“I drove the car to the barrier a ticket was printed, the barrier rose, I parked the car and locked it I then went to the airport. Upon my return I unlocked the car drove to the barrier inserted the ticket and the barrier raised. Upon exiting a brass band played me out whilst a flyby by the Planeparking red arrows zoomed over head.”

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Posted 3 weeks ago

“My first time using Fastpark. Had help at reception organising my key tag. (useful). I had difficulty finding my way to the terminal building. Better signage required. Same on return. More signage required. I had to as A guy behind a window who pointed the way. When leaving the car park its a bit of a nightmare I felt. I kept following the exit signs hoping I would eventually get out. Seemed a bit of a maze especially at night. Again better signage would be helpful. I'm hoping my second visit will be trouble free.”

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Posted 4 weeks ago

“Good idea and convenient. Some of the process requires to be simplified. For example the location of the car at when collecting keys should be attached to the keys.”

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Posted 1 month ago

“Value for money was good because we booked so far in advance. Only slight quibbles... parking spaces aren't the widest if you've got a big boxy car and the entrance and exit road were being repaired/worked on so they were both narrow to get in and out of.”

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Posted 1 month ago

Plane Parking is rated 4.4 based on 13,799 reviews