“Booked well in advance and got a great price for the 10 days.
Slight issue on arrival in that web site says to wait for a ticket but no ticket issued, contacted customer support via button on screen and was urged to “drive, drive, drive” to clear barriers!
No explanation given by voice at other end , just drive, drive, drive!
Apart from that all good 👍🏻”
“No problem at all finding the car park & got a space no problem, spaces were a bit tight. Only two bus stops in the car park, buses were very regular and bus drivers were very well mannered & friendly. Easy to enter and leave the car park. Only minutes from Edinburgh Airport.”
“Entry and exit were great, very busy but found a space no problem. Only issue was returning to bus stop to go back to car park. I was sure there were two busses siting at the stop was wasn’t worried about missing the first one as we could sit in the warmth of the bus till it was ready to got, unfortunately it too left as we were only about 50 yards away. What didn’t help was we had to wait over 20 minutes for a bus to arrive. By that time there was a huge queue and chaos as both front and middle doors opened at the same time with people entering with luggage through both doors!! Otherwise a good service.”
“easy getting in but getting out! the machine demanded £565.00 I had to ring in and explain. I was 30momutes late due to flight delays. the gate opened!”
“Location is good, driver was friendly and professional.
Two bus stops for such a large area not so good.
Prices are getting ridiculously expensive recently and I know people who say its now cheaper to get a taxi rather than parking”
“Price reasonable, it was difficult to find a space as we used it for the October week. Bus to terminal was excellent.
Car park could be improved by tarmacing the areas that are still stones and gravel as it's difficult to move cases over that rough ground.”
“I have used plane parking several time's and never had any issues however this October we found it very hard to find a space there were spaces but due to inconsiderate parking we couldn't get in the spaces as they were too neat so we drove round for 15 min looking for a reasonable gap to get our average size car into. apart from this we would still recommend to others”
“Quick, efficient and easy way to travel from Edinburgh airport. The busses to and from airport run very frequently. Weve used this service on many occasion.”
“Going to the airport at 15:00 was great, plenty of room on the shuttle bus with easy case storage on the racks and good entry exit access however on return shuttle bus at 3:00 am there we're far too many people on the bus and not enough luggage storing space so when all seats were taken people then had to move right up the bus isle and stand with their luggage at their feet
This made it very difficult for people who were sitting at the rear of the bus to get past the people standing in the isle with their cases at their feet when trying to access their luggage on the luggage rack to then exit at the carpark bus stops.”
“On arrival entry was straightforward enough. Drive up to barrier and the anpr system recognises your car reg and the gates go up. Found the car park to be exceptionally busy when we arrived and finding a space was hard due to some pretty inconsiderate parking from other....ie not parking in their bays properly. Was also surprised by how many "oversized" vehicles were in parking bays that were clearly not capable of holding these bigger vehicles. Maybe an area specifically for these larger vehicles would be a better idea? Otherwise, once a space was found, the walk up to one of only 2 bus stops on the huge site with big cases wasn't too bad. Once on the bus, a short 10 minute transfer to the main building was no hassle at all and gave tome to catch the breath before the chaos of bag checks and security. For the price, the service is pretty decent”
“Hi. I have used your services approx 5 times 4 without any issue but on one occasion I came back to my car to find it was heavily marked by luggage scores due to someone walking through the gaps to get to the bus locations. I know this is not the fault of the parking company but it could put customers off using this facility. A solution would be to put more dedicated paths through the car rows and put some instructions on the booking form to remind those that need reminding In my case a good cleaner and some elbow grease took the marks off but I was lucky. The system in general is very good with car reg recognition entry and exit and frequent busses to and from the airport terminal”
