“Looks like Edinburgh have adopted the Rynair pricing model. Booked within 1 week of travel for second week of July. Clearly a busy period - 7 days parking cost £230!!! Local independants were all full so no choice. Lesson is to book as early as possible - also will def get better deals at the local alternatives.”
“Well to honest wasn't good I parked where have parked for years thinking was plane parking got email 2 days later to say I was parked in wrong car park ...i parked here in may nobody told me it had moved spoiled my days away”
“Went to drive out of parking lot. Hit with a £45 extra bill at gate when questioned was told my booking was nearly 24 hrs late. And it was till 1.30am on the 02/07/2026. Not even a text , email , phone when on holiday so I could extend my booking so had to pay so I could get out after a flight delay. Not happy about this.”
“Plane parking is great value however finding a space is near impossible,I actually got the last space in the carpark prior to my flight,I feel if you book in advance there should be a spaces available, even the bus drivers were calling their
office to say the place was full, as a last resort I was ready to dump the car outwith a space, after all I have booked and paid in advance. This needs to be managed.”
“The long term parking reservation was booked on line.
Much to my surprise I found on arrival a notice stating that there was no shuttle bus service available.
This resulted in me having to walk to the terminal to pick up an inbound passenger(my wife) and then lug her large suitcase back to your parking lot.
I"ll let you fill in our feelings about that”
“Very disappointed with attitude of staff at exit after being a few minutes late collecting car because of MASSIVE delays at airport and waiting on bus. The intercom wouldn't let me out of barrier and was demanding more money, which I refused to pay ! Surely when you pay for 8 days, a few minutes shouldn't cost you £ 10 !!!! Once again, HUGELY DISSAPOINTED !!”
“Barrier wouldn’t open on arrival, car in front was same, on exit, the machine was stuck on ‘take your ticket’ message and again, had to press the buzzer. Despite this, it’s near the terminal, so handy for early morning flights.”
“Normally love it, but when there's no notice on the website that the car charging points are practically all broken it's quite a hassle and very destructive to schedules to have to charge elsewhere on the way home from the airport. Also very hard to extend the car parking if the flight is missed or your travel plans change, and customer services can take 8 working days to respond to requests.”
“So annoying!! The scanner no longer seems to look at your reg and let you out...last 2 times we have had to hit help and be let out manually. This takes up time when you just want home and holds up those behind you. Used to be much slicker.”
“Hi another customer had my keys to my car,which was luck they seen me having problems looking for my car keys. Plus have 2 parking dents on o/s rear door because cars were parked to close.”
“The process was easy to follow and seemed to be great, however, upon exiting the parking I was charged an additional £170 after already preparing £60 for parking. This unfortunately put a damper on the holiday I just got back from and I will think twice before using this service again.”
“For the second year in a row the entry barrier did not recognise my registration plate which caused problems and delays exiting the car park. I assumed last year had been a glitch, but yet again I had to wait at the barrier and explain the situation through the intercom. The cars behind were not happy at this. I had prebooked and paid for my parking.”
“The actual parking was easy, position, cost was good and simple , my main issue with the parking was my return flight was cancelled so i was 24 hours delayed, so I had a £70 charge for the extended stay. My issues are two fold Firstly when i got charged the $70 at the meter when exiting the machine would just spit out my ticket so i didn't/couldn't get a receipt to claim back this money and there is no trying to find someone to contact through the website is not easy and straight forward, Secondly I am sure in this day of technology it would be possible for ( Edinburgh Airport/planeparking) to automatically email customers who's flight has been delayed/cancelled to purchase additonal time so they could pay the cost at a reasonable rate, rather that an extortionate inflated prices especially when the problem was not one of their making and no fault of their own”
“The pickup at the car park to the airport was completely fine but there was a MASSIVE queue for the bus back to the car park at the end of our holiday so we had to walk it as i estimated it would be a 2 hour wait with the number of people already in the queue before us and other travellers did the same so I wouldnt use Plane Parking again on account of this unexpected delay and having to walk 30 minutes back to my car already tired, in the rain, with three suitcases.”
“Undertook the longish drive past mid parking, and long stay parking, and got to Plane parking, due 4 full laps of areas but didn't know an additional area has been added near stand C , only found this out after finally getting a tight space. Think more signs in the additional added area should occur. Coming back , due to traffic issues took about 25/30 minutes for bus back to parking. So disappointed 😔 in overall experience.”
