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Pines and Needles Reviews

4.2 Rating 2,522 Reviews
68 %
of reviewers recommend Pines and Needles
4.2
Based on 2,522 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Pines and Needles Reviews

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

Write Your review

tree too big! But good shape
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Posted 55 years ago
ok
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Posted 55 years ago
Excellent
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Posted 16 years ago
Lovely tree. Just the right size.
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Posted 55 years ago
Excellent as usual
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Posted 19 years ago
Beautiful tree! Kept very well!
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Posted 18 years ago
Thanks for picking such an evenly shaped tree - we're delighted with it.
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Posted 55 years ago
tree lasted well and was a lovely shape
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Posted 17 years ago
I am very happy with my tree, hoping that I can keep it for next year too!
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Posted 55 years ago
delivery on time but tree not a patch on previous two years
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Posted 55 years ago
Tree was fantastic - hardly any prickly pines to pick up, lasted very well.
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Posted 55 years ago
i think you should send out a quick guide on how to maintain the Christmas tree. Our tree started to die before Christmas. we watered it regularly, so i'm not sure what else we could have to done preserve it longer.
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Posted 55 years ago
lovely generous bunch
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Posted 18 years ago
Whilst delivery by Martin was friendly and fast, the tree itself is of pretty poor quality. Uneven, misshapen and lots of bare/bald spots. Overall I'm not very satisfied with the quality so while service couldn't be more convenient and friendly, the quality of the tree will have me looking elsewhere to get my Christmas tree next year.
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Posted 12 years ago
Not sure the bottom was cut off so to allow the tree to take in water so the tree is very dry now and pines dropping
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Posted 12 years ago
Exactly as promised. many thanks.
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Posted 55 years ago
Both the person who took my order on the phone and Abdullah, who delivered, were most helpful. An all round good experience! Thanks
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Posted 55 years ago
very beautiful tree, lush and lovely! My toddler and I are in heaven!!
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Posted 55 years ago
beautiful tree, which is lasting extremely well
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Posted 19 years ago
Tree was lovely and lasted well. Even when it came to taking the tree down it still looked almost as good as the day it was delivered.
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Posted 55 years ago
Pines and Needles is rated 4.2 based on 2,522 reviews