PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,781 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 7th June 2026

Julie Turner

PetsPyjamas 5 star review on 10th May 2026

Alison Adams

3618

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have booked 4 holidays through Pets Pyjamas. All the Staff and booking agents have been extremely helpful. Nothing is too much trouble. We wouldn’t book through any other agent for a holiday to take our dog Sweep on holiday with us, Thank you all. Irene, Gary and Sweep”

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Posted 5 years ago

“First time using pets pyjamas as was looking for a holiday cottage so we could take our Toy Poodle with us and came across their website very helpful staff lovely to talk to very quick service😀 as this was in a Sunday night after 7pm everything was booked and emails cane in to confirm everything thank you all very much Beauty says thank you for his holiday 🐩”

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Posted 5 years ago

“I selected dates of 30/5/21 check in, 31/5/21 check out. the dates were lit and available. when I had my confirmation mail, the dates had changed to 22nd/23rd August! this was after I had paid in full. then when I phone next morning, I'm told the old old story "we are experiencing exceptionally high call volumes". etc etc. I have now written to support as given on the outgoing telephone message.”

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Posted 5 years ago

“Very easy and good, timely communication”

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Posted 5 years ago

“Jen was really helpful and managed to sort us out with a hotel at the last minute, for a good price and location. Hassle free!”

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Posted 5 years ago

“Great service from Adam”

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Posted 5 years ago

“Jodie was amazing so helpful, loved my booking experience for myself my wife and our 2 flatties, just a brilliant service thankyou so much PetsPyjamas”

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Posted 5 years ago

“We have a 9 month old Cockapoo and were looking at a weeks holiday where Jasper would be welcome. Checking through the web we came across PetsPyjamas and didn't have to search anywhere else. Once we had made our choice and checked availability Angela gave us a call back and we booked. A very good experience, thank you.”

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Posted 5 years ago

“Great support from Jodie Smith .. extremely helpful in assisting us in finding the right hotel.”

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Posted 5 years ago

“Excellent customer service and brilliant company to deal with.”

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Posted 5 years ago

“Thank you for your excellent service once again! And special thanks to Karen for helping rearrange our holiday to the Charles cotton hotel 😄”

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Posted 5 years ago

“Very Impressed with the level of service received from Jen Hartin when we made enquiries online late evening at a weekend. She dealt with our booking efficiently and was very friendly and personable. Hoping the hotel is as good!”

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Posted 5 years ago

“Lynda was so helpful with my booking and a pleasure to talk to her.”

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Posted 5 years ago

“Very helpful and efficient with prompt email sent confirming my booking details.”

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Posted 5 years ago

“When the holiday I chose wasn’t available, Denitva was very helpful and searched to find what I was looking for, even getting back to me in the evening when she should have finished work helping me to get my booking completed.”

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Posted 5 years ago

“Helpful and friendly service.”

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Posted 5 years ago

“This is my second booking with PetsPyjamas I sent my booking request late in the day so I wasn't expecting to receive a call on the same day. Adam called me to follow up on my request, clarified my queries and managed to book the cottage straight away. I was also given recommendations about the area which reassured me that the place booked was the right option. Thanks again!”

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Posted 5 years ago

“Jen was really helpful with our multi location trip to Scotland.... really looking forward to it ... takes the hassle out of searching through loads of sites yourself 👍”

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Posted 5 years ago

“We love using Pets Pyjamas to book our holidays, the team are so efficient and we always get a great deal!”

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Posted 5 years ago

“Very impressed with this company. They booked my hotel within 12 hours and sent through all the documents when they said they would”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,781 reviews