PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, the booking went very well and the choice of hotels was excellent. Only one small query, why are some hotels not open to internet booking, you can only reserve and then wait for a return phone call?”

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Posted 5 years ago

“Put simply, Anna is a star who helped me find an appropriate short break; I could not have done it without her, as the www does not appear to allow you to only select available properties for your dates, which leads to much frustration and time wasting. However, Anna sorted it!!”

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Posted 5 years ago

“Nicola from sales and operations was fantastic and found me the perfect holiday in no time at all, excellent at replying to my requests and all booked in a couple of hours.”

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Posted 5 years ago

“Came across PetsPyjamas by accident and so glad we did. Lots of lovely holiday accommodation especially for our fur babies to choose from, non of the usual putting dogs in inferior rooms, charging extra, which really does not sit well with me at the moment, due to Covid rooms were not being cleaned daily but still charged for the service. Having a human call me and talk me through my booking and the process was so refreshing. Maria was lovely, already told my friends and would be my first port of call in future - Well done PetsPyjamas excellent service”

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Posted 5 years ago

“Really easy see all suitable dog friendly hotels and booking was simple. Will definitely use the concierge again”

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Posted 5 years ago

“Goggle search”

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Posted 5 years ago

“Great serviced from your consultant, but website booking and live chat didn’t work for me”

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Posted 5 years ago

“We have just returned from our first booking with PetsPyjamas & it definitely won’t be our last. From our booking & the most helpful Adam who kindly swapped our dates, as I had booked the wrong dates in error. Quickly sorted by Adam. Our stay at The Kings Head Inn was lovely & we will go back, the hotel was lovely, clean, friendly staff & ideally situated for we were looking for. I have already recommended PetsPyjamas & looking where to book next. Thank to PetsPyjamas!!”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Found the date we wanted 🤗🤗🐶🐶”

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Posted 5 years ago

“Heard about PetsPyjamas and thought I would give it a try. WOW! The selection of hotels and self catering properties is vast and we finally selected a hotel, chose some dates. We heard back from them and they had managed to get us the date and a choice of room. Now booked a break for for us and our two boys at a dog friendly hotel. The whole process was so smooth and the agent (Lesley) who helped me book was knowledgeable and very friendly. Will definitely use them again and would certainly recommend them.”

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Posted 5 years ago

“Melanie that dealt with our enquiry couldn’t have been more helpful. Found us a selection of properties that met our criteria and answered our queries through to confirmation of booking.”

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Posted 5 years ago

“It came up when I googled dog friendly accommodation.”

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Posted 5 years ago

“First class service from my advisor Mel. Couldn’t ask for more”

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Posted 5 years ago

“Love your website as it informs us dog owners of how many dogs are allowed at your locations before having to check on dates. A big bonus”

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Posted 5 years ago

“Lesley was brilliant to deal with. Funny, friendly and extremely competent.”

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Posted 5 years ago

“My booking experience was excellent, Anna was extremely helpful, with her assistance I managed to book a weekend break at very short notice for next weekend.”

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Posted 5 years ago

“I spoke with Rachel and she was wonderful, so helpful and loved hearing about my dog and what kind of holiday and accommodation we were looking for! She even found us a last minute deal so I was very grateful, I’ll certainly be using you again in future!”

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Posted 5 years ago

“It is the first time booking with PetsPyjamas, I found them extremely helpful and pleasant. Every question I asked they went out of there way to find the answer. We are looking forward to our break away with our adorable Maltipoo Hubble.”

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Posted 5 years ago

“PetsPyj’s saved our holiday when a previous cancelled. Their response is almost immediate and friendly helpful service next to none. Will always use them from now on!”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews