PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,751 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

3595

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of hotels and good to read all the reviews. Easy and quick to book”

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Posted 3 years ago

“very easy to book, would definitely recommend”

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Posted 3 years ago

“xxxxxxxxxxxxxxxxx”

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Posted 3 years ago

“Selected to pay deposit and went through all payment but when I got the confirmation the full amount had been taken, no indication that this was going to happen.”

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Posted 3 years ago

“Sarah was really helpful and friendly. She went to a great deal of trouble to answer our questions about the hotel and managed the booking swiftly and easily. Thanks. Will be using PetsPyjamas again”

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Posted 3 years ago

“We found Angela extremely helpful with a good knowledge of the area and hotels that were available. Angela was able to find us two suitable hotels for the dates we wanted to go away. Great service thank you.”

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Posted 3 years ago

“Easy to book, a good value quote; and a phone query was answered quickly and efficiently. Already recommended you to another dog lover!”

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Posted 3 years ago

“So far so good. Linda was quick & efficient when getting our booking done.”

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Posted 3 years ago

“Very efficient professional and made the booking easy to complete and the rep was so friendly and was amazed that they were working after normal work hours , would highly recommend them to any doggie mums and dads out there xx”

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Posted 3 years ago

“It all worked well, quite easy to use. No worries regarding our dogs, although I would have liked a choice of which type of room we wanted. However I assume the one offered, very nice it is, was the only one available.”

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Posted 3 years ago

“Booking was simple and our advisor Claire was friendly and helpful. We got better value (including 3 nights for the price of 2) than we would have booking the same property from other sites. Will definitely be using PetsPyjamas again when travelling with our dogs.”

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Posted 3 years ago

“My first experience with pet pyjamas was outstanding a beautiful hotel prior to going on our break they couldn’t help us enough finding the perfect break for us we are booking again and going in September and our dog had the best time”

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Posted 3 years ago

“So easy to book on line and because it’s a company just for pet friendly holidays, you kind of know everything is going to be great. I will let you know in May 23.”

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Posted 3 years ago

“So far the service with petspyjamas has been very efficient, helpful and quick”

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Posted 3 years ago

“Very easy to book online Always very helpful over the phone We have been with petspyjamas a few times very good for value we would recommend.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Very quick and professional service with great prices. Would definitely recommend and use the service again.”

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Posted 3 years ago

“Confirmed hotel booking & gave us reference number then rang us to cancel, what a great service, NOT!! Because of the so called ‘confirmed booking’ we had already booked another hotel on the way to this & now we have been hung out to dry with nowhere to stay!! Be warned don’t use this company!!”

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Posted 3 years ago

“Firstly, let me say how great it is to have a travel firm dedicated to dog-friendly holidays, and in my own neighbourhood too!! PetsPyjamas offer a great range of super hotels and cottages to accommodate different budgets and styles. The booking was co-ordinated remotely, and Lynda was really responsive to my many questions, day and night, and at the weekend which was really appreciated. In the end, we arranged 2 great hotels in the north of Scotland, and we're looking forward to taking our pet pooch, Parker for his first holiday in Scotland, having already been to Wales and Ireland. I'll keep you posted on how the trip went!!! I can strongly recommend Pets Pyjamas and will be sure to be using them in the future.”

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Posted 3 years ago

We’re so happy to hear you had a great experience with us! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope you have a fantastic time! Very best, Trish from PetsPyjamas

Posted 3 years ago

“Great Web site plenty cottages to choose from prices very good only problem I had was I could not save a property to favorites to come back to later on frustrating trying to find it again waste of time could put people off otherwise excellent service and easy to pay and could use PayPal excellent thank you”

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Posted 3 years ago

Dear Ms Abel Thank you so much for your feedback, it's much appreciated! Your recommendations have been passed on to be looked into. Best wishes Codie from PetsPyjamas 🐾

Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,751 reviews