PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

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Posted 3 years ago

“I don’t usually write reviews in relation to my hotel bookings, but I have occasionally done one on my hotel experience. However, on this particular occasion I think PetsPyjamas deserve some recognition. My wife and I stumbled across the website while looking for a hotel that is dog friendly and found this fantastic place where your pets needs come first. Like most dog owners whole like to take their pets with them it is difficult to find a hotel to accommodate our dog. I’m sure whoever came up with this website has had many similar experiences. So thank you PetsPyjamas excellent idea, great range of hotels and a site that’s easy to browse and use. Highly recommended and have already pointed family and friends to your landing page.”

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Posted 3 years ago

“It's my first time in using PetsPyjamas and won't be my last. I found the service very professional and friendly with very quick responses. Even arranged our dinner booking. Very impressed”

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Posted 3 years ago

“Quick response to my enquiry. Helpful, efficient and got us a great deal for February half term. Can’t wait!”

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Posted 3 years ago

“Great information,just wasn’t sure if they were cabins or not”

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Posted 3 years ago

“Really good help and suggestions for where we should consider and found a hotel with all the things we were looking for and we have booked it looking forward to the stay.”

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Posted 3 years ago

“Easy to do and got back to us straight away. Brilliant service”

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Posted 3 years ago

“Very good cutter service really efficient , they come back with quotes really quickly and nothing Is to much trouble for them ,good rates too . Will definitely use again my contact was Kalum . He wasn't helpful . Thank you”

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Posted 3 years ago

“We had a lovely couple of days at Mill End. Firstly, the food was excellent! Beautifully presented, interesting combinations and tasted great. Fantastic service, even though they were short staffed one evening, nothing was too much trouble. We had our dog, so we ate breakfast and one evening in The Reading room. Lovely surroundings, Chagford is only a short drive away. I would happily return.”

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Posted 3 years ago

“Linda at Pets Pyjamas, was super friendly, and efficient, within half an hour of speaking with her I had booked my weekend away. Thankyou Linda Carly From Hertfordshire”

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Posted 3 years ago

“Lady who booked our hotel was very helpful and found us a lovely alternative when our chosen one wasn't available. However, whilst the Old Swan hotel in Harrogate was dog friendly, dogs were only allowed in the bedroom or bar. Also, there was no bed,(we were told about the bed), no water bowls, treats, sausage for breakfast, nothing at all, rather disappointing, as this is something we expected booking through pets pyjamas. On the last night, i saw a leaflet in reception saying we could scan a bar code and be sent a key card meaning we could claim all sorts as above, but not until we came on another visit. When i complained we hadn't been told of this in advance, the receptionist did give me a small bag of treats. This is the reason i gave 4 not 5 stars.”

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Posted 4 years ago

“Used for the first time today. Absolutely excellent getting the accomadating we required booked. Spoke to a Maria Whitehead who could not do enough in getting everything booked. Very proactive and kept us fully informed. Fingers crossed the hotel is as good as Pets Pyjamas. Will be using for future bookings when taking our dog.”

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Posted 4 years ago

“I’d never used this website before so it was a bit of a learning curve. Whilst it initially seemed fairly easy to navigate, I found the filters a bit too restrictive - eg to me the areas are a bit too generalised and I would have liked to select more than one area. The other point I’d like to make …. (although it could well be that I’m not using it correctly!) I wanted to search for dates first - then filter the areas. Is that already possible? If not - perhaps it could be arranged? Sometimes we don’t know quite where we want to go - we just want to be tempted by a nice looking doggie friendly hotel/pub and then plan from there. Last comment - I would have liked an immediate email receipt showing what I could see on the website, with a proviso that it was only a booking reference and confirmation would follow soon having confirmed with the hotel. Even though I’d got a booking reference number on the website, there was no sort of “thank you - your request has been received” message, so I still wasn’t sure it had been successfully booked until the following morning when I was told the hotel had confirmed it. Anyway they’re just my own observations and comments. The concept is excellent and I will certainly try using it again.”

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Posted 4 years ago

“Prompt response to query. Accommodation booked within 24 hours.”

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Posted 4 years ago

“Claire took care of our booking...lickety split! We are going shortly to one of our favourite Pet Pyjamas cottages.”

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Posted 4 years ago

“Very Responsive”

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Posted 4 years ago

“First time using PetsPyjamas, first contact was excellent, Ellis was very professional in his approach, appears to be value for money, time will tell. Hopefully our first trip is all that is expected, we propose to continue our dog friendly adventures with yourselves 🤞”

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Posted 4 years ago

“The first time we have used PP. Booking process good. Excellent selection of places to stay.”

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Posted 4 years ago

“Booking was a dream. Emma took care of everything and planned my perfect stay. I will be booking again.”

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Posted 4 years ago

“We were impressed with the ease in which it was to book a hotel in the location we wanted. Confirmation of our booking was quick.”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews