PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was very smooth – both the online experience and in speaking to Latrice on the phone.”

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Posted 4 years ago

Thank you Graham! We are so happy you took the time to leave us this 5 star review, and we hope you have a lovely stay. - Latrice

Posted 4 years ago

“very quick and easy to book”

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Posted 4 years ago

Thank you for the review! Your feedback is much appreciated and helps our team improve

Posted 4 years ago

“Great experience from start to finish. Very professional in helping with the dates times and rooms available. First class.”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“Excellent!”

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Posted 4 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to book you again.

Posted 4 years ago

“Needed to ask a question and found the chat line very helpful. It was very easy to use, it’s such an excellent way to communicate quickly with a company.”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“Absolutely fabulous thanks to Kalum. Never had an experience like I re ever from PetsPyjamas. Will definately use you again. Thankyou very much, already recommended you to one friend.”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“The lady I dealt with was more than helpful and very friendly. Thank you for making booking so easy.”

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Posted 4 years ago

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Posted 4 years ago

“Easy to follow web site good that they give you a phone number to contact not just web site”

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Posted 4 years ago

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Posted 4 years ago

“Fast, efficient, friendly service”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“Superb and prompt service and perfect for any fur baby parents out there who want their pooch taken care of as much as we do”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“We left it very late to book a last-minute getaway, so cannot really complain but we were disappointed to only be given a choice of one. I went on booking.com to get more information on check-in times (since received direct from Pets Pyjamas), and was surprised to see much lower prices. However it is difficult to compare with a £100 voucher against food and drink and free accommodation for the dog.”

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Posted 4 years ago

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Posted 4 years ago

“Booking was easy and staff were helpful searching out suitable options”

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Posted 4 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to book you again.

Posted 4 years ago

“Absolutely gutted! Had a booking for it to be taken away next day!”

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Posted 4 years ago

Dear Anna , I will be sure to pass your feedback on, and we’ll work on improving our customer experience in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! I hope we can make things right and this won’t deter you from booking with us again in the future! Very Best Wishes, Charlie from PetsPyjamas 🐾

Posted 4 years ago

“Helpful and friendly service, kept me updated”

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Posted 4 years ago

Thank you! Your positive feedback is much appreciated.

Posted 4 years ago

“2nd time booking with this company Jodie and Linda were absolutely both faultless, got back to me within minutes and on both occasions sorted our needs Extremely professional Would highly recommend”

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Posted 4 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to book you again.

Posted 4 years ago

“Maria sorted my booking for the 3 for 2 nights stay with breakfast and 1 dinner really promptly and efficiently explaining everything very clearly . Excellent customer service, really impressive. Thank you Maria and looking forward to our stay late July .”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“Easy, quick, efficient and friendly.”

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Posted 4 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to book you again.

Posted 4 years ago

“If holiday destination is as good as booking service, then we will have no complaints.”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“Search with clarity, unlike many websites with PetsPyjamas we could be certain we were booking through a company where dogs really are welcome”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

“Booking was great! I'm usually reluctant to book through 3rd parties, so I tried booking work the hotel directly. Their best available rate (for exactly the same room) was slightly more expensive than PP's, without the pet charges.”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review!

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews