PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,751 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

3595

Anonymous

Anonymous // 01/01/2019

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“Very good service very efficient and friendly”

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Posted 3 years ago

“Very friendly informative and easy to use service.”

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Posted 3 years ago

“Fantastic. Fab weekend and would thoroughly recommend 🐶”

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Posted 3 years ago

“So far so good.”

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Posted 3 years ago

“Got Pets Pyjamas voucher as a birthday gift from my children. Excellent choices online and was very easy to book. I called to ask how a process my gift voucher and Aimee helped me. Very friendly and professional and nothing was a bother to them.”

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Posted 3 years ago

“Very helpful and found a 2 night stay in our budget”

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Posted 3 years ago

“Unfortunately a couple of errors. booked wrong room type superior room which does not allow dogs lol and still not received refund.”

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Posted 3 years ago

“Excellent service from Angela. Very helpful from first time I called her with efficiency and patience. She was very helpful and warm. Pleasure to deal with this company.”

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Posted 3 years ago

“Friendly and prompt response :-))”

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Posted 3 years ago

“First class service from Claire. Very helpful from our first contact right up to our booking. Claire even said if we wanted she could book us a Sunday lunch on our arrival. This was a nice touch. Once again thanks for all your help. ALEX”

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Posted 3 years ago

“Claire was amazing and helped me every step of the way. Always replied super quick and answer all my questions. Got a great deal and she made sure the stay ticked all out boxes! AMAZING!”

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Posted 3 years ago

“So easy, friendly and efficient. I enquired online and my booking was complete within 20 minutes. A fantastic service which I will definitely use again.”

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Posted 3 years ago

“Lovely Lady called Lynda was so helpful, can't thank her enough with all my questions I had!”

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Posted 3 years ago

“A very easy way to make a booking. I was contacted promptly and was able to ask questions which were answered for me . I would have no problem using this company again”

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Posted 3 years ago

“I would like to thank Claire Heben for the way she handled, with efficiency and patience, my enquiry. She answered all my questions and made my booking easy. Nothing seemed to bother her.”

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Posted 3 years ago

“I was contacted within a couple of hours to confirm y requirements and an email for each of my bookings (with links for payment). I would have thought I'd have options on rooms, but perhaps there were room restrictions with having a dog. It wasn't clear that both my bookings would be held for a set time, so I only felt they were confirmed once I'd made payment and received a confirmation email. I paid a deposit, but didn't see on email when/how balance should be paid. Customer Service is great - very friendly.”

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Posted 3 years ago

“Great service from the friendly and helpful staff. Paula answered all our questions and made it so easy to book. Many thanks.”

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Posted 3 years ago

“I had the pleasure of working with Angela White who I found incredibly helpful, efficient and thoughtful. Excellent representation of your company and I would work with you again. thank you”

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Posted 3 years ago

“Sam came up with an option which was a little more than we wanted to spend so she went away and a short while later came back with another, slightly cheaper option. So helpful and friendly.”

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Posted 3 years ago

“Maria was very helpful, friendly and professional. She done a great job in arranging our break away with our dog Fleur. Thank you Maria.”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,751 reviews