PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have booked via the same PetsPyjamas Pet Partner for my last couple of bookings. Angela is very responsive and efficient and keeps me updated on any pet-related queries I have related to my preferred accommodation. It has been a pleasure dealing with Angela and if all the Pet Partners are as friendly and competent, I would highly recommend PetsPyjamas, despite them not always being the most competitively priced, which is not always price matched.”

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Posted 4 years ago

“Always very efficient when I enquire to book a holiday”

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Posted 4 years ago

“Very professional, yet friendly. Sorted my booking out really quickly. Looking forward to our stay.”

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Posted 4 years ago

“The customer service was excellent. Unfortunately due to unforeseen circumstances, I had to cancel. This was all handled with the utmost courtesy and understanding from the concierge Lynda. I will be using this service again.”

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Posted 4 years ago

“So far so good. I booked merry harriers in Surrey through yourselves. Your concierge service booked lunch for us and offered to do that during the call which is good. I wait to see what venue is like, services etc, I’ll let you know”

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Posted 4 years ago

“Lynda was excellent, she made sure the booking was easy .”

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Posted 4 years ago

Dear Ms Browne, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Very Best Wishes, Codie from PetsPyjamas 🐾

Posted 4 years ago

“Excellent service and very reasonable prices. The booking process was simple and quick.”

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Posted 4 years ago

“We are pleased with the booking process and hope that the package explained in the booking email is what we receive. Our only concern was that the booking invoice does not name the extras as in dinner for one night etc in the booking price. We are sure this is just an oversight and all will be ok. Thanks you for your care.”

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Posted 4 years ago

“Jodie was very helpful in pricing two options of destinations for our road trips. Once a decision was made it was all very quick and she also helped smooth over a little hiccup with one of the hotel’s booking errors.”

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Posted 4 years ago

“Great selection of hotels and good to read all the reviews. Easy and quick to book”

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Posted 4 years ago

“very easy to book, would definitely recommend”

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Posted 4 years ago

“xxxxxxxxxxxxxxxxx”

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Posted 4 years ago

“Selected to pay deposit and went through all payment but when I got the confirmation the full amount had been taken, no indication that this was going to happen.”

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Posted 4 years ago

“Sarah was really helpful and friendly. She went to a great deal of trouble to answer our questions about the hotel and managed the booking swiftly and easily. Thanks. Will be using PetsPyjamas again”

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Posted 4 years ago

“We found Angela extremely helpful with a good knowledge of the area and hotels that were available. Angela was able to find us two suitable hotels for the dates we wanted to go away. Great service thank you.”

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Posted 4 years ago

“Easy to book, a good value quote; and a phone query was answered quickly and efficiently. Already recommended you to another dog lover!”

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Posted 4 years ago

“So far so good. Linda was quick & efficient when getting our booking done.”

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Posted 4 years ago

“Very efficient professional and made the booking easy to complete and the rep was so friendly and was amazed that they were working after normal work hours , would highly recommend them to any doggie mums and dads out there xx”

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Posted 4 years ago

“It all worked well, quite easy to use. No worries regarding our dogs, although I would have liked a choice of which type of room we wanted. However I assume the one offered, very nice it is, was the only one available.”

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Posted 4 years ago

“Booking was simple and our advisor Claire was friendly and helpful. We got better value (including 3 nights for the price of 2) than we would have booking the same property from other sites. Will definitely be using PetsPyjamas again when travelling with our dogs.”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews