PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,808 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 2nd August 2026

Christine Mills

PetsPyjamas 5 star review on 2nd July 2026

Nicola Pizzey

PetsPyjamas 5 star review on 7th June 2026

Julie Turner

3621

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Karen was very helpful in making the booking the reply from you was prompt but still waiting for final hotel confirmation”

Helpful Report

Posted 5 years ago

“Although booking was a bit slow as hotels aren't open, PetPyjamas kept trying and came up with suggestions when our first choice wasn't available. I also checked the price of the hotel we booked, and it was cheaper with PJ when you added the cost of a dog to the hotel cost on other sites.”

Helpful Report

Posted 5 years ago

“Helpful and friendly person on the phone. Not clear from the booking confirmation what is included though. Should be evening meal included? In which restaurant?”

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Posted 5 years ago

Dear Mr Lawlor, Thank you for taking the time to leave a review. I have passed this feedback to our Sales Manager who will arrange more information to be given to you. Apologies this was not included in your confirmation. Very best wishes, Aimee from PetsPyjamas 🐾

Posted 5 years ago

“So friendly and enthusiastic to help”

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Posted 5 years ago

“Efficient & friendly service. Provided information needed extremely quickly. Thanks PetePyjamas.”

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Posted 5 years ago

“Really helpful staff but let down by poor web site functionality”

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Posted 5 years ago

“The website is a bit clunky and a lot could be improved there . All the staff I have dealt with and been helpful and lovely , but the systems seem to hold them back to. Very dog friendly and some lovely properties.”

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Posted 5 years ago

“Jodie Smith answered our queries promptly coming back to us with availability etc. Extremely pleased with our booking procedure, thank you Jodie.”

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Posted 5 years ago

“Very friendly and helpful staff on the phone. I was amazed we got through, immediately, and were able to book on boxing day. Ive taken a star off as the website is a complete pain to use, the main bit is fine but the continual pop ups are very very irritating.”

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Posted 5 years ago

“The website is awkward and difficult to navigate, I wasted quite a lot of time there and tried several times to no avail. It is time consuming to see the property photos, find the availability and the search function isn't fit for purpose, you really need to be able to apply a number of filters more successfully. However when I rang instead it was a very pleasant experience, Lynda & I chatted about my wish list, dates and budget and very quickly she got back in touch with a list of suitable options. Great service.”

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Posted 5 years ago

“Very helpful. Spent along time getting us sorted. Thank you 🍷🍷”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,808 reviews