PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Linda was fantastic responding very quickly understanding and excellent.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“The website was easy to navigate and I was very impressed with how quickly Ashley emailed me with a price for the hotel I was interested in booking. She followed up with a very informative call and took my deposit over the phone. Great service. Now looking forward to my holiday in September.”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“I recently booked a holiday with Pets Pyjamas having been told of their excellent service by friends. My experience did not disappoint. Lynda from Pets Pyjamas took time to understand our needs and to suggest the most suitable options. She always responded quickly even way out of office working hours.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“From making an initial enquiry to booking dog friendly accommodation all staff I dealt with were efficient, prompt with replies to any queries I had and knowledgeable. This made it a positive experience rather than a frustrating one, which it sometimes can be. An added bonus was that I didn't have to pay the additional fee for dogs of £10 per night.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“ALL GOOD THANKYOU”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Just booked a weekend away for myself, friends and 4 pooches.. Emailed and called Pets Pyjamas to change dates and ask a few quetsions - great customer service and will definately look to use them again”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Thanks to PetsPyjamas for an easy search experience to find a rated pet friendly place to stay on our travels. Ashley was really attentive and professional in assisting with our booking.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“We were looking to book a 1 night stay with a nice restaurant as it will be my birthday. We are travelling home after our holidays and found the Bears Paws not far from the M6.I had a question before booking and my query was answered very quickly so I was able to make my booking straight away. A very good experience. Looking forward to our stay.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Donna was so very helpful and everything was explained and set up just as I requested”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Had a couple of queries about the booking of our holiday, Joanne was very helpful and knowledgeable and made the whole booking experience easy to understand.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Amazing customer services! After having a cottage cancelled by the owner, we were offered alternative accomodation. Joanne in particular was very helpful, all staff were in fact. Strongly recommend.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Really lovely website to browse and really easy to book online”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“The experience was a little confusing to start with. The first booking request issued did not appear to work. I then set up an account and things seam to move forward. When your website says expect an email you should say how long It may take, otherwise you think nothings happened. I spoke by email to a member of your team and that was great, all queries sorted very effectively.”

Helpful Report

Posted 2 years ago

Thank you for your feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Great information, quick replies and a fantastic price.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Always a great experience booking through Pets Pajamas! Thanks for advice and helping with an easy booking”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Easy to see accommodation. Good photos and descriptions”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Excellent service when I had to call as i had a problem making a payment online. Very friendly and extremely helpful, thank you.”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Very Helpful We changed the dates more than once before booking, with no drama what so ever. Donna who sorted it for me was Brilliant thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“The phone was engaged, so I left a message. My call was soon returned. I explain what I would like. About 10 minutes later, I got a phone call to say that the hotel was available for the dates Inhad requested AaAand so I made a booking, everything was smooth and easy. Unfortunately, I didn't get the booking confirmation by email. I had to ring Customer Care and the confirmation was sent by text, so there was no problem. The people were friendly and helpful.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews