PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pets pyjamas are brilliant. We always use them and have never been disappointed with their holiday finds for us and our 3 dogs.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Booking with this website was very easy, and very quick response, I would definitely recommend, and use again”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Looked for pet friendly cottages. This site offered a huge range of places perfect for our fur baby’s”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“I had great help to book my holiday as I wanted a specific room with walk in shower. Joanne was also helpful when I had a problem trying to make a payment, she was very prompt coming back with an alternative solution. She was friendly and had a sense of humour.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Having dillied and dallied about going away for a few days with our little dog we decided to take the plunge and looked online,at various pet friendly accomadations. We came across Pets Pyjamas whom we had sort of heard of somewhere along the line. Anyway we chose several properties in various UK locations but unfortunately all the places we chose to stay didn't tick all of our boxes and we were shocked at the overall cost of our proposed stay,blowing our original budget out of the water. Eventually we found a property that seemed to tick all the boxes and we let Pets Pyjamas do the rest. We eventually chose a property recommended by PP and have gone ahead with a four night break. Although the cost was still over what we had hoped to pay,the chosen property ticked all of our boxes and best of all our pet goes FREE,booking through PP . Many of the places we previously looked out were charging £20 £25 per night for our pet,which was not in our budget,and so in the end booking through PP saved us a few bob.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Very simple to book. Would highly recommend for anyone looking to book a break with their dog. We will definitely use them again for our next holiday.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Really easy and stress free - the query I did have was answered promptly especially as it was late in the evening - awesome job”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Great experience choosing and booking our 'special' Birthday Celebration in August. Great choice of properties and prices and some great deals. We went for the Barking Britain deal and after trawling through many, many other booking agents and direct with the Hotel this was the best deal for the package that suited us. Very responsive to messages, polite and efficient. Following booking and payment to PP Hotel were in touch directly to confirm dinner reservations etc. Very impressed and recommend for those looking for a dog friendly break.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Booking was easy but I'm not very happy with the after service. Tried to call a couple of times and told to leave a message and I would get a call back. No call back”

Helpful Report

Posted 2 years ago

Hi Wendy, We are so sorry to hear that you did not have a positive of using our services. I understand that our customer support team have been in touch. The PetsPyjamas Team

Posted 2 years ago

“No fuss —extremely helpful and quickly sent us a number of hotels with breakdown of main options and did final booking—great !”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Quick and easy to reserve and so helpful and friendly”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Good experience and got the best price for us”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Whilst I found the website somewhat difficult initially after making a telephone call I found the staff member extremely helpful. All my queries were answered and I'm looking forward to our forthcoming stay as well as using Pet Pyjamas again.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“It's always important to know that there's a dog-proof outside space that even our inquisitive Yorkshire Terrier can't escape from.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“To be honest, I have never had such prompt service using an online booking system, as I did yesterday. It is a fabulous website, offering a wonderful selection of accommodation and the prices are excellent too. After entering my details and requesting a price for my choice of venue and dates, the response on text message came back in a couple of minutes, with email a minute after that. I had a couple of requests and questions which we again answered in minutes, again all by text message. Lynda also offered to book restaurant times for us. Blown away by such wonderful service. Congratulations to all.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“The website is easy and informative and the booking process was smooth and easy. Thank you for all your help and finding a great booking for me and my little Annie🐶”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“My interactions with Ella over the phone was great, she was really helpful and provided lots of options. The hotel itself was a great location, staff friendly and rooms amazing. However, my confirmation from PetsPyjamas said that we would have dog food, dog toy and a sausage for Bailey at breakfast. None of this was true. Bailey was allowed to come to breakfast in the end but we were put in a separate room as they did not want him in the breakfast in case of complaints this was the same for dinner so we ate outside the hotel. The hotels need to be more aware of what PetsPyjamas offer.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 2 years ago

“The information provided was detailed & helpfull. We have one concern where your advice will be important. My wife prepares our Sophie's food ('cooked chicken) every day. Could you suggest a way as without a fridge in our room it's going to be oproblematic. Thank you Kind rsegards Neville N. Pinto 07841 273248”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We will reach out to you by email regarding your query. The PetsPyjamas Team

Posted 2 years ago

“All gone very smoothly so far!”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“I was struggling to find a nice place to stay with our two golden retrievers ,we’ve never had two dogs before so a lot of places only take one but looking at your sites they are really good ,I rung yourselves and the service I got was brilliant Thankyou”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews