PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,751 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 11th March 2026

Susan Smith

PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

3598

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the date we wanted 🤗🤗🐶🐶”

Helpful Report

Posted 4 years ago

“Heard about PetsPyjamas and thought I would give it a try. WOW! The selection of hotels and self catering properties is vast and we finally selected a hotel, chose some dates. We heard back from them and they had managed to get us the date and a choice of room. Now booked a break for for us and our two boys at a dog friendly hotel. The whole process was so smooth and the agent (Lesley) who helped me book was knowledgeable and very friendly. Will definitely use them again and would certainly recommend them.”

Helpful Report

Posted 4 years ago

“Melanie that dealt with our enquiry couldn’t have been more helpful. Found us a selection of properties that met our criteria and answered our queries through to confirmation of booking.”

Helpful Report

Posted 4 years ago

“It came up when I googled dog friendly accommodation.”

Helpful Report

Posted 4 years ago

“First class service from my advisor Mel. Couldn’t ask for more”

Helpful Report

Posted 4 years ago

“Love your website as it informs us dog owners of how many dogs are allowed at your locations before having to check on dates. A big bonus”

Helpful Report

Posted 4 years ago

“Lesley was brilliant to deal with. Funny, friendly and extremely competent.”

Helpful Report

Posted 4 years ago

“My booking experience was excellent, Anna was extremely helpful, with her assistance I managed to book a weekend break at very short notice for next weekend.”

Helpful Report

Posted 4 years ago

“I spoke with Rachel and she was wonderful, so helpful and loved hearing about my dog and what kind of holiday and accommodation we were looking for! She even found us a last minute deal so I was very grateful, I’ll certainly be using you again in future!”

Helpful Report

Posted 4 years ago

“It is the first time booking with PetsPyjamas, I found them extremely helpful and pleasant. Every question I asked they went out of there way to find the answer. We are looking forward to our break away with our adorable Maltipoo Hubble.”

Helpful Report

Posted 4 years ago

“PetsPyj’s saved our holiday when a previous cancelled. Their response is almost immediate and friendly helpful service next to none. Will always use them from now on!”

Helpful Report

Posted 4 years ago

“Went on to website to book but found it very difficult to find anything that was right for us, as everything had suddenly become fully booked (end of lock down & school summer break). However a PP concierge quickly rang back and within 30 mins we had a holiday booked. Very satisfied.”

Helpful Report

Posted 4 years ago

“Fast friendly response to my initial request. Looking forward to our first PetsPyjamas hotel/holiday experience”

Helpful Report

Posted 4 years ago

“Booking our dog friendly hotel stay with Pets Pyjamas (for the first time) was a 5 star experience from beginning to end. Rachel Brown was super helpful, extremely efficient and patient...when we changed our mind the next day, wanting to upgrade our hotel room! We will most certainly be using Pets Pyjamas again when we next want to take our dog Woody away with us.”

Helpful Report

Posted 4 years ago

“Made some enquiries and had a email to say someone would phone within 2 hours. A lovely lady phoned and organised my booking no problem very professional.”

Helpful Report

Posted 4 years ago

“Jodie was extremely helpful in providing a selection of hotels for us to stay in Cornwall . Once we had decided on the one that suited us best Jodie quickly arranged the booking and recorded my partners special dietary requirements .”

Helpful Report

Posted 4 years ago

“Lynda contact me very quickly and assisted with all my enquiry’s”

Helpful Report

Posted 4 years ago

“Adam was super helpful sorting out a suitable hotel for us”

Helpful Report

Posted 4 years ago

“Adam was extremely helpful, very polite and jolly.”

Helpful Report

Posted 4 years ago

“Extremely helpful lady who went the extra mile to find me a short break at late notice.”

Helpful Report

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,751 reviews