PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,065 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great service x”

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Posted 7 years ago

“very good all round, price good delivery fast”

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Posted 7 years ago

“Fast, efficient and friendly service”

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Posted 7 years ago

“Was all good apart from the form you have to fill out in order to get a refund/exchange. I think they could make it a bit easier.”

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Posted 7 years ago

“Delivery was slow to compare with other companies.”

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Posted 7 years ago

“Fantastic, quick service and good value.”

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Posted 7 years ago

“Speedy delivery.”

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Posted 7 years ago

“great service, delivery time and product.”

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Posted 7 years ago

“Items required in stock and at a reasonable price, delivered on the stated date by courier. Received with thanks.”

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Posted 7 years ago

“Delivery took far longer than expected and I was repeated asked, via email, for A review when order had not even been received”

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Posted 7 years ago

“Have never ordered from here before but will definitely do so again Excellent service, found the product I wanted which had all the relevant info, postage is very reasonable and delivery very quick compared to a lot of websites. Thank you PetNPony”

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Posted 7 years ago

“Great service. Quick delivery and a nice follow up email. Will definitely shop here again”

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Posted 7 years ago

“Quick and efficient and very helpful that i could call and speak to someone to clarify product details”

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Posted 7 years ago

“Very pleased and very prompt delivery”

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Posted 7 years ago

“Good friendly helpful service.”

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Posted 7 years ago

“Quick and efficient service”

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Posted 7 years ago

“Exactly what I ordered and received the next day, very good service.”

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Posted 7 years ago

“Great delivery..item as described.Good quality..would use seller again.”

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Posted 7 years ago

“Fantastic service quick delivery Often send offers for repeat custom and competitive prices I buy most of my rugs here”

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Posted 7 years ago

“Five star very good service.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,065 reviews