PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, excellent rug at competitive price Bagged an extra 10 with discount code Very impressed with service”

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Posted 7 years ago

“Haven’t received my order been nearly over a week”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Easy to make purchasse. Great product, communication and prompt delivery.”

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Posted 7 years ago

“Delivery very quick and jodhpurs just as described. Thanks”

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Posted 7 years ago

“Superb service, product and price. Great website.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Good communication . Good service .”

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Posted 7 years ago

“Very pleased with my purchase. The riding boots are of good quality and are lovely. They are a Christmas gift for my granddaughter so she hasn’t received them yet. They came well packaged and I’m very happy with them.”

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Posted 7 years ago

“PetnPony are a superb company, I ordered online and made a mistake, they went above and beyond to help me. They sell good quality items at competitive prices, delivery is quick....what more do you want....”

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Posted 7 years ago

“Really impressed with this company - instant order acknowledgement and a thank you message a short while after - actually cancelled an order with another company that were messing me around and placed a second order with these guys - both orders came quickly with dpd - a great courier who also keep updating you on delivery - seamless”

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Posted 7 years ago

“Rug was competitively priced, arriving on time as I was informed”

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Posted 7 years ago

“I ordered a polo top. The price was good and it arrived really swiftly. The process was really easy and the company kept in touch throughout my order. Sadly the item did not fit and I returned it. It couldn’t have been easier and my refund was received very quickly.”

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Posted 7 years ago

“Fast delivery, great product.”

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Posted 7 years ago

“Didn't communicate when my delivery got damaged in transit then let me down with next delivery in to the next week”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Great service, quick delivery to the Netherlands.”

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Posted 7 years ago

“Quick dispatch Excellent bit.”

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Posted 7 years ago

“Thank you for sending the mini t/d biscuits, my dog can eat these.”

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Posted 7 years ago

“Great service, quick at responding to queries.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,159 reviews