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PetnPony Reviews

4.8 Rating 1,394 Reviews

95 %

of reviewers recommend PetnPony

Company Reviews

Product Reviews

4.8

Based on 1,394 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 6th March 2024

PetnPony 5 star review on 14th February 2024

Peter PETER NEIL NUGENT

PetnPony 5 star review on 30th July 2023

PetnPony 5 star review on 13th April 2023

PAULINE JEFFREY

PetnPony 5 star review on 6th April 2023

PetnPony 5 star review on 6th April 2023

PetnPony 5 star review on 21st March 2023

17

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

Helpful Report

Posted 3 years ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 3 years ago

“Good discounted price for Ariat Gilet and arrived in 2 days”

Posted 6 hours ago

“Great prompt service.”

Posted 1 day ago

“Brilliant service”

Posted 1 day ago

“Very fast shipping and well packaged. The dog bed was great quality, and was notably cheaper than the bigger pet stores around us. Super happy with the whole process and would much rather support a friendly family-run small business than a heartless big corporate store. Even their email updates and check-ins were friendly! Highly recommend PetnPony :)”

Posted 2 days ago

“I ordered a Wintec elastic girth on 4th and received it on 12th from PetnPony via Royal Mail. I was in no rush. Communication was good. Very happy with my purchase and the company I ordered it from.”

Posted 2 days ago

“Great service quick delivery”

Posted 2 days ago

“Easy to use website good postage options. Kept informed as merchandise is processed and posted. All Internet shopping should be this good. Highly recommended.”

Posted 2 days ago

“Easy to transact with.”

Posted 2 days ago

“I ordered a new bridle for showing from PetrnPony. The bridle was very reasonably priced and arrived priomptly. Couldn't be happier and would definetly use PetnPony again and would recommend them.”

Posted 3 days ago

“Very prompt service, thank you!”

Posted 4 days ago

“Excellent service when I wanted to change a size after I had ordered online, and then again when I went into the store. Prompt delivery and a good price too. Thank you.”

Posted 5 days ago

“Good price, excellent communication throughout the process and reasonable time for delivery. I recommend this seller”

Posted 5 days ago

“Brillant, couldnt be happier with the purchace”

Posted 6 days ago

“Great prompt service, really please with Ariat Wellies, they are great.”

Posted 1 week ago

“I bought Royal Canin Cat biscuits(12kg bag), the price was the best I could find on the day. They were delivered when promised. Very good service. I always shop around for these biscuits as they are pretty expensive but I was pleasantly surprised to find them at a very competitive price from somewhere local to me.”

Posted 1 week ago

“Fast service & great product”

Posted 1 week ago

“Quick service and friendly emails, very pleased with the new rug for my oversized pony! Thank you very much”

Posted 1 week ago

Author didn't leave any comments.

Posted 1 week ago

“I can always get the dog food I need. The assistants in shop are very good and welcoming.v online shop was quick easy to manage and very efficient.”

Posted 1 week ago

“Excellent service”

Posted 1 week ago

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PetnPony is rated 4.8 based on 1,394 reviews