PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery, great communication and good prices. Nothing not to like”

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Posted 7 years ago

“Great service with prompt delivery”

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Posted 7 years ago

“Good price and delivery was fast.”

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Posted 7 years ago

“Kept up to date on order process and quick delivery”

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Posted 7 years ago

“Very good service. Thank you”

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Posted 7 years ago

“I ordered a rug 10 days ago and was told it would take 5-7 days to arrive. It’s still not here and I haven’t even got any emails saying it’s been dispatched, which is disappointing because I was hoping it would be here in time for the cold weather.”

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Posted 7 years ago

“Such a fantastic company to deal with.... Will definitely be using them again Than you for a wonderful, personal service”

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Posted 7 years ago

“Thanks arrived promptly”

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Posted 7 years ago

“Excellent price and service, would certainly recommend and use again.”

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Posted 7 years ago

“It did take a few days for the goods to be shipped but when they did they were as described and very good quality.”

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Posted 7 years ago

“Service was exceptional and attention second to none. Would not hesitate to use again. Top team x”

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Posted 7 years ago

“Brilliant service and great quality products. I will be buying from Pet N Pony again Thanks you very much”

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Posted 7 years ago

“Quick service. Also the only shop where I found any decent selection of rugs for smaller ponies, after many days trawling the internet.”

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Posted 7 years ago

“Fast delivery thankyou”

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Posted 7 years ago

“excellent service- delivered when said they would- thanks”

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Posted 7 years ago

“Perfect service”

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Posted 7 years ago

“Really quick delivery and reasonably priced Will use again”

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Posted 7 years ago

“A very good price and prompt delivery.”

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Posted 7 years ago

“V helpful over the phone. Great price and standard delivery quicker than stated. Would use again.”

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Posted 7 years ago

“Boots excellent Better than expected. Been wearing them daily Delivery was prompt.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,159 reviews