PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Great price and speedy delivery
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- Keely Kirby
“
Had exactly what I needed in stock, good price, quick delivery - would happily use again!
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- Craig Lindley
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Fast delivery, even to my island location and reasonable price
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- Claire Pattenden
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Great price and speedy delivery
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- Keely Kirby
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Excellent service, really quick delivery and incredible comms...and finally two very warm horses with quality coats. Thank you team PetnPony 🤗
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- Nikki Trickett
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Had exactly what I needed in stock, good price, quick delivery - would happily use again!
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- Craig Lindley
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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Excellent service.
i hunted high and low to find a soft toy for my great dane. she wanted a Polar bear. and you actually carried the xlarge version. the product is superb quality with tough double stitching. the package was well wrapped and was speedily posted. thank you
we will definitely use you again.
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- Janet Eynon
“
Excellent service, really quick delivery and incredible comms...and finally two very warm horses with quality coats. Thank you team PetnPony 🤗
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- Nikki Trickett
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Great service thanks
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- Carla Tournoff
