PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
Great boots at a reasonable price. Only downside was that I paid for express delivery and they still took as long as the cheaper delivery option.
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- M K Parker
“
Great price and speedy delivery
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- Keely Kirby
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Had exactly what I needed in stock, good price, quick delivery - would happily use again!
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- Craig Lindley
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Great boots at a reasonable price. Only downside was that I paid for express delivery and they still took as long as the cheaper delivery option.
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- M K Parker
“
Really impressed with this company, prompt delivery and kept updated throughout. The boots were perfect and well packaged. Would definitely order from them again an recommend.
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- Anonymous
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I highly recommend pet n pony. Excellent customer service giving regular updates on my order and super quick delivery.
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- Tracy Rose
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Ordered some boots, arrived quickly. Lovely boots but sadly didn't fit. Used return process on website and my refund was processed less postage within 3 days. Very happy with this company so will keep it saved for future purchases.
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- Gemma Sedgley
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Excellent service very friendly staff
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- Anonymous
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Excellent service. Easy to navigate shop and ordering was quick and simple with lots of payment options. Ordered Le Chameau wellies for my husband for Christmas and they arrived very quickly and perfectly packed so no damage to the box. Will be using again in the future and would highly recommend.
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- Anonymous
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Fast efficient service, great communication and very happy with yard boots bought.
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- Anonymous
