PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
maybe the cheapest price wasn't the best option.
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- David Morse
“
Best price, great communication and quick delivery
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- Helen Polson
“
Excellent service….. good price and speedy delivery. Would definitely recommend, thank you.
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- Becky Munting
“
Product as described and cheaper than most places before delivery, however when I got to checkout, I was given option of standard or express checkout.
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- David Morse
“
The team at P&P were very helpful in getting a saddle for me very quickly as it wasn't in stock. Just what I was looking for, great service and delivery.
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- Diane Thomas
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Quick delivery. Good product
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- Anonymous
“
An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
“
Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
“
I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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Very happy with the quality of service. Ordered item and within the hour had been despatched. Will definitely order again from PetnPony
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- Carol Haynes
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The team at P&P were very helpful in getting a saddle for me very quickly as it wasn't in stock. Just what I was looking for, great service and delivery.
”
- Diane Thomas
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Very prompt service. Thanked me for being a returning customer
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- Elaine Batchelor
