PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Great service and a great price!
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- Anonymous
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Great price; would have liked a quicker delivery
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- Anonymous
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Found PetnPony by chance while searching on Internet for a particular fish tank.They were very helpful on phone and when I went to collect.
The price I paid was excellent compared with other retailers.
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- Anonymous
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Great communication and super fast delivery.
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- Natalie McMaster
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I made an online order for a harness dog jacket. Ordering was straightforward and delivery was as stated with regular updates of its progress. The harness itself, made by Happy Pet, is exactly as described, and a good fit for our Maltese dog - just perfect for cold, wet weather. I would definitely use this company again.
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- Mrs Gillian Cotton
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Super quick, well informed delivery.
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- Anonymous
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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Great service and a great price!
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- Anonymous
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Brilliant service...easy to order, good quality product, quick delivery..
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- Lyn White
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Prompt efficient service
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- Anonymous
