PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
Love the wellies brilliant price. Excellent service from PetnPony very easy and my order came the next day with free delivery.
”
- Lynne Steel
“
Good price, quick delivery excellent service
”
- Gary Scholes
“
Easy to place the order, fast delivery. Good price at the moment.
”
- ANGELICA TRIEBE
“
Quick delivery, thank you
”
- Lorma Middleton
“
Quickest delivery of Orijen dog food out of all of the suppliers I've used, and also the cheapest.
”
- Tina Williams
“
Love the wellies brilliant price. Excellent service from PetnPony very easy and my order came the next day with free delivery.
”
- Lynne Steel
“
An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
”
- Sue Day
“
Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
”
- Miss T Armstrong
“
Absolutely great service! When something I ordered became out of fstock, I was called up and was offered a replacement item (a different flavour of the same product) or a refund. Just a phone call, but meant so much. Can tell it's a family run business and I'm happy to be able to support them!
”
- Laura
“
Ordered some boots, arrived quickly. Lovely boots but sadly didn't fit. Used return process on website and my refund was processed less postage within 3 days. Very happy with this company so will keep it saved for future purchases.
”
- Gemma Sedgley
“
Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
”
- Lorraine Emerson
“
Love the wellies brilliant price. Excellent service from PetnPony very easy and my order came the next day with free delivery.
”
- Lynne Steel
“
Great service
”
- Jacqueline Sheppard
“
Good price, quick delivery excellent service
”
- Gary Scholes
