PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
Used for first time for dog food .Good price and prompt delivery .
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- Gill Melling
“
Very swift delivery excellent product competitive price
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- Sara Young
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Quick delivery very happy with service very competitive on price
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- Christine Phillips
“
Excellent company. Great communication. Swift delivery and especially like they do points. Just bought a lot of great natural treats with the points I gained having their dog food on subscription
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- Lou Fields
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Fast delivery, good quality stirrup leathers. Very happy. Would recommend
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- Kimberley Edwards
“
Used for first time for dog food .Good price and prompt delivery .
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- Gill Melling
“
An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
“
Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
“
Ordered some boots, arrived quickly. Lovely boots but sadly didn't fit. Used return process on website and my refund was processed less postage within 3 days. Very happy with this company so will keep it saved for future purchases.
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- Gemma Sedgley
“
Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
“
An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Great service, kept up-to date from start to finsh. Highly recommend
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- Iain Hughes
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I ordered a pair of wellies but too tight so they exchanged them for me really quick service
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- Anonymous
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Quick delivery very happy with service very competitive on price
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- Christine Phillips
