PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,902 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery, great prices, good company to deal with, highly recommend”

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Posted 21 hours ago

“Brilliant service...easy to order, good quality product, quick delivery..”

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Posted 1 day ago

“I rarely write reviews but this little company were fast, efficient and communicative throughout my purchasing experience with them. I have recommended them to friends and will definitely use them again for my horsey purchases!”

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Posted 1 day ago

“Prompt efficient service”

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Posted 2 days ago

“Good product. Swift delivery”

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Posted 2 days ago

“Excellent service first class delivery. Goods are competitive priced.”

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Posted 2 days ago

“Highly recommended. Easy to order, great communication to inform re delivery and an all round speedy service. Free p&p was very much appreciated too!”

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Posted 4 days ago

“Prefer some Le Chameau boots from Pet n Pony, received great communication, boots arrived quickly, overall a great service, thank you!”

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Posted 5 days ago

“Very speedy despatch”

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Posted 6 days ago

“Great serivce, great comunication and fast delivery - will definately use again”

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Posted 1 week ago

“Great service delivery very quick. Thanks”

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Posted 1 week ago

“The service was great and delivery prompt.”

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Posted 1 week ago

“Fantastic service prompt delivery great communication will definitely use again”

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Posted 1 week ago

“Excellent customer service”

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Posted 1 week ago

“Fantastic super speedy delivery & great communications.”

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Posted 1 week ago

“Great service thankyou, Have a great Christmas Jane Thompson & Alfie🐾”

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Posted 1 week ago

“Ordered a bit last minute which I needed very quickly as heading off to a competition at the other end of the country. I explained this to them when ordering and it was posted immediately to arrive with me the next day. Very good customer service and communication - item was also cheaper than buying from other company’s. 😄”

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Posted 1 week ago

“Very helpful with queries and quick to process order for collection! Will deffo be back thank you :)”

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Posted 1 week ago

“Fantastic service!! Order was delivered next day after purchase despite using 5-7 day postage! Boots are gorgeous too!”

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Posted 2 weeks ago

“Elico Tiverton haynets are brilliant. So pleased and very quick delivery”

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Posted 2 weeks ago

PetnPony is rated 4.8 based on 1,902 reviews