PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like shopping with Pet n Pony they have an array of items at really good prices, all good quality. Orders arrive quickly and this company is always polite and thankful for your custom......just a great company ......”

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Posted 7 years ago

“Good price and fast delivery”

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Posted 7 years ago

“Excellent communication. Excellent service. Excellent product.”

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Posted 7 years ago

“Lovely company to do business with. Nice touch with the personalised emails, thanking me for my repeat business.”

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Posted 7 years ago

“Great service. Shopped around for a good price, and was shocked at the communication, service and speed. I'll defo be using them again”

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Posted 7 years ago

“Would recommend pet pony, I order online.... Have never had any problems... Order is always dispatched quickly... Never damaged”

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Posted 7 years ago

“Great service and communication will definitely use again and highly recommend”

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Posted 7 years ago

“Thank you”

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Posted 7 years ago

“I have used them a few times and they are great They are cheap and delivery is very quick. Will defiantly be using them again”

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Arrived within a few days from order. I was emailed a timed delivery slot so didn't have to worry about missing the delivery. The boots look great but haven't been worn as they are a present.”

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Posted 7 years ago

“Quick delivery and excellent customer service.”

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Posted 7 years ago

“Item delivered quickly and as described Great service Thank you”

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Posted 7 years ago

“A little disappointing that my order was placed n accepted but actually the item was out of stock. Received a substitute after a phone call explaining the situation.”

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Posted 7 years ago

“Really quick delivery, very well packaged, quality product”

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Posted 7 years ago

“Great product at a superb price. Good packaging and fast postage. Thank you.”

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Posted 7 years ago

“As we all know Litter Locker is no longer sold in the US. I really needed this item and decided to purchase it overseas. The shipping was tremendously expensive However, I got what I wanted and my item came quickly. I am very happy with my order. Thank you, Petnpony.......”

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Posted 7 years ago

“Brilliant service love the seals wellies”

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Posted 7 years ago

“Quick delivery and nice price :) happy to buy more :)”

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Posted 7 years ago

“Great service, fast delivery and a good price. Great communication.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,159 reviews