PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,789 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When order didn't turn up as expected it was dealt with in a very efficient manner and I received the items in good time. Thank you for your great Customer Service.”

Helpful Report

Posted 1 month ago

“The website is easy to use and delivery very quick. However the parcel was not secured well and had been re-taped by the courier.”

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Posted 1 month ago

“Fantastic service . Quick and simple to place an order. Fast delivery”

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Posted 1 month ago

“Very fast delivery .Ordered lighting for vivarium, which arrived before date suggested.My order was very well wrapped and arrived safe and sound.”

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Posted 1 month ago

“Excellent service, easy to deal with and quality products at competitive prices”

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Posted 2 months ago

“Absolutely perfect”

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Posted 2 months ago

“Always buy my Canagan dog food here, plus good quality dog treats. It's always in stock with great service and fast delivery.”

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Posted 2 months ago

“I previously had many problems having my prescription diet dry food shipped to Jersey, Channel Islands and only PetnPony is very professional, efficient and have shipped it very fast. I recommend them 100% and with an eye closed. Great customer service over the phone too. And very knowledgeable about their products. Thank you!”

Helpful Report

Posted 2 months ago

“Really great service - I bought some boots which were a much better price than anywhere else, delivery was quick and I was kept in the loop in terms of delivery date. When they arrived, the boots were well packaged and exactly as described. I'm really happy with the product and the service.”

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Posted 2 months ago

“I came across petnpony when looking for some long riding boots,everywhere had sold out of a size 3, these ones were great quality and fab fit, plus a great price. They arrived in good time and received an email from the family run business would highly recommended”

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Posted 2 months ago

“Very happy with the saddle we purchased, good quality and super fast delivery”

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Posted 2 months ago

“Fantastic comfortable saddle. Great communication and quick delivery.”

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Posted 2 months ago

“Ordered a girth and delivery was very quick. Great service. Thanks”

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Posted 2 months ago

“Fast efficient service thanks”

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Posted 2 months ago

“Very swift despatch with an efficient courier; good price for Orijen Original dog food m, which suits my dog. Would recommend.”

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Posted 2 months ago

“Great boots Fab service and delivery”

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Posted 2 months ago

“Very effcient service, great product.”

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Posted 2 months ago

“Excellent service Excellent product Excellent price Excellent time scale for delivery”

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Posted 2 months ago

“Excellent prompt service with easy to navigate website, thank you.”

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Posted 2 months ago

“What a great efficient experience , from easy to navigate website to quick delivery”

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Posted 2 months ago

PetnPony is rated 4.8 based on 1,789 reviews