PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,790 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

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Posted 5 years ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 5 years ago

“I phoned first for some advice on a saddle. The staff were most helpful. The order process was easy. The saddle arrived as expected and we are very pleased with it. I would buy from Pet n Pony again.”

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Posted 7 hours ago

“The saddle extender was exactly as described and arrived quickly. Thank you.”

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Posted 1 week ago

“Excellent service ,can't fault ordering and delivery”

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Posted 2 weeks ago

“I was looking for a girth for my pony. It was easy to navigate website and find what I wanted. Very good price, much cheaper than elsewhere and delivery was very quick and the parcel well wrapped.”

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Posted 2 weeks ago

“Quick delivery thankyou, the girth is exactly as described ,good quality and a great price,so far it seems comfortable on our rather sensitive horse ,would most certainly order from petnpony again and would highly recommend this company ,1 happy customer thankyou.”

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Posted 2 weeks ago

“Excellent service, product ( clipper blades) arrived quickly and they kept me informed throughout. Best price, great service, perfect product. 10 out it 10”

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Posted 2 weeks ago

“Website was very easy to use to order and paid quickly via Apple Pay. My bit arrived the next day so an extremely fast service.”

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Posted 2 weeks ago

“Excellent swift service”

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Posted 3 weeks ago

“Very good service, delivery was amazing and prompt x x”

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Posted 3 weeks ago

“Great quick delivery”

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Posted 3 weeks ago

“Amazing delivery time - excellent product (Neue Schule bit) - pet-n-pony are a super easy company to deal with!”

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Posted 4 weeks ago

“The gift card i purchased was for my daughter in law. I dont personally have any pets now but thank you.”

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Posted 4 weeks ago

“Ordered some dog chews for my golden retrievers . The website was great and service and delivery was prompt and efficient . Great company”

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Posted 4 weeks ago

“Fast delivery, easy to order with all the different measurement options, would definitely recommend.”

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Posted 1 month ago

“Great price and fast delivery, would definitely recommend using PetnPony 😀”

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Posted 1 month ago

“Shipped & received very quickly . Will use again thank you ☺️”

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Posted 1 month ago

“Very good , and items shipped very fast. 5*.”

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Posted 1 month ago

“What a lovely company to deal with. The communication from them was spot on and very friendly. My bit came very quickly, packaged very well, and exactly what I wanted. I even had a message from them after.i received my bit, to say that I have a trial period where i could send it back after trialing it and only be deducted a small fee from the purchase price. I won't hesitate to use this company again”

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Posted 1 month ago

“Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you”

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Posted 1 month ago

“Great company to deal with, quick delivery too”

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Posted 1 month ago

PetnPony is rated 4.8 based on 1,790 reviews