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PetnPony Reviews

4.8 Rating 1,011 Reviews

95 %

of reviewers recommend PetnPony

Company Reviews

Product Reviews

4.8

Based on 1,011 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony
Unit 49-51
Dragonville Ind Park
Durham
DH1 2XU

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PetnPony 5 star review on 10th May 2022

PetnPony 5 star review on 29th April 2022

PetnPony 5 star review on 29th April 2022

PetnPony 5 star review on 20th January 2022

PetnPony 5 star review on 19th January 2022

PetnPony 5 star review on 29th October 2021

PetnPony 5 star review on 29th October 2021

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

Helpful Report

Posted 2 years ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 2 years ago

“Excellent customer service. Product purchased was as described and priced competitively.”

Posted 1 week ago

“Ordered a dog bed for my first PetnPony purchase. Arrived very promptly and well packaged. Would definitely use the company again.”

Posted 1 week ago

“Easy website to use and order from. Good contact from the company regarding delivery etc. A really nice touch and made you feel valued as a customer. I don't buy much as I don't have my own horse, but will use again and definitely recommend”

Posted 1 week ago

“Excellent and fast service”

Posted 2 weeks ago

“Very pleased with the service provided, I ordered a pair of wellies and they arrived in less than 3 days.”

Posted 3 weeks ago

“Lovely friendly staff help on every way”

Posted 1 month ago

“Received quick and pleasant response to my request to exchange boots. Free return label sent to me and a few days later received replacement order which I was very happy with. Can recommend this company.”

Posted 1 month ago

“Boots were lovely when they arrived and communication was good. However I had to wait a long time for the boots to be delivered because they were actually out of stock when I ordered. It would’ve been helpful to have known that before I placed the order.”

Posted 1 month ago

“Excellent prompt service.”

Posted 1 month ago

“My item came from Germany and was delayed for quite a while. However I received great communication from PetnPony and the item was delivered to me by express shipping as soon as it arrived to them.”

Posted 1 month ago

“I have been very pleased with the prompt and efficient service. Online new to me but the instructions easy to follow. So thank you”

Posted 1 month ago

“Excellent customer service, quick delivery and extremely quick refund when I regrettably had to return my item as I’d ordered the wrong size. VERY impressed and will return”

Posted 1 month ago

“Quick and hassle free.”

Posted 1 month ago

“Item arrived quickly. Thank you.”

Posted 2 months ago

“My order arrived safely and was perfect - thank you.”

Posted 2 months ago

“Fast delivery”

Posted 2 months ago

“Good range of products and customer service. Pleased I found it online as it’s local to me to pick up items!”

Posted 2 months ago

“I love it. Thank you.”

Posted 2 months ago

“Always excellent”

Posted 2 months ago

“Excellent, prompt service.”

Posted 2 months ago

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PetnPony is rated 4.78 based on 1,011 reviews