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PetnPony Reviews

4.8 Rating 1,823 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,823 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.
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Posted 5 years ago
Thank you, Eileen! We appreciate such a lovely review.
Posted 5 years ago
Great prices and delivery! I am a very happy customer. Thank you so much. x
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Posted 1 week ago
Very swift delivery and excellent price (I always shop around).
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Posted 1 week ago
Excellent price on Orijen and very fast delivery with great communication.
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Posted 1 week ago
Great service and kept very well informed both after purchase and estimated delivery, item arrived very quickly. Website easy to navigate.
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Posted 1 week ago
I bought a new saddle for my NF pony and it didn’t fit so sent for some different inserts and the saddle came all boxed up and the inserts came quickly afterwards! Great service and good products!!
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Posted 1 week ago
Excellent range of equipment. Good speedy service and delivery. Goods as expected. Good price. Would recommend this company.
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Posted 1 week ago
Really easy purchase a nice fast delivery
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Posted 1 week ago
Fantastic product would highly recommend, saddle came faster then I thought. I was emailed with updates. Saddle was packed well, to be honest I couldn't ask for better. Thankyou very much. Michelle 👍🏻
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Posted 2 weeks ago
Great product / fly mask with uv protection for the muzzle and super speedy despatch & delivery
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Posted 2 weeks ago
I was a little bit worried about ordering a new Wintec saddle as the price was lower than anywhere else. However great comms, delivered on time and well packaged. Happy customer 🌟
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Posted 2 weeks ago
Quick delivery and excellent communication, and best of all, a great price :)
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Posted 3 weeks ago
Excellent service! I was updated at every stage of extremely fast delivery! Rufus delighted with his new bed!
PetnPony 5 star review on 3rd July 2025
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Posted 3 weeks ago
Great value, prompt deliver and well packaged, great communications. Thanks!
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Posted 3 weeks ago
Just received my 1st order from pet n pony, great service, very quick delivery, will use again.
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Posted 3 weeks ago
Excellent customer service, kept informed of dispatch and delivery. Item arrived on time. Would definitely but again from Pet n Pony
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Posted 3 weeks ago
Very prompt service. A pleasure buying from you.
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Posted 3 weeks ago
Excellent thanks
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Posted 4 weeks ago
Petnpony are excellent, they are the best price I found for the pill assist our dog prefers. They come well packed and in a good time.
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Posted 4 weeks ago
Pleased with products and the service.
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Posted 4 weeks ago
Best price I could find for the same product
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Posted 4 weeks ago
PetnPony is rated 4.8 based on 1,823 reviews