PetnPony Reviews - Read 724 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony
Unit 49-51
Dragonville Ind Park
Durham
DH1 2XU

Write Your review

PetnPony 5 star review on 15th October 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

Helpful Report

Posted 5 months ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 5 months ago

“Excellent service - quick deliver!!
Definitely use this company again!!”

Posted 16 hours ago

“Great service my 2 dog’s love there new harness definitely use again!!!!thank you!!!!”

Posted 1 day ago

“Great communication and speedy delivery.”

Posted 3 days ago

“Great website, quick delivery - perfect”

Posted 1 week ago

“Delivery took around 8 weeks. When emailed I didn’t get any reply whatsoever (did this twice as well as the online form).
Had to actually phone them to find out where my parcel was. Told me it would be delivered the week after, and that didn’t happen. So had to then phone again. Very disappointed as I used this store frequently.”

Posted 1 week ago

“Quick delivery and a good selection of products. Thanks”

Posted 2 weeks ago

“Very prompt delivery, item exactly as described. Recommend”

Posted 2 weeks ago

“The bit is fantastic but the service from PetnPony is exceptional”

Posted 2 weeks ago

“Great service.”

Posted 2 weeks ago

“Super fast delivery”

Posted 2 weeks ago

“Efficiently delivered and well packaged.”

Posted 2 weeks ago

“Great product great service”

Posted 2 weeks ago

“Very pleased with the service and the rugs.Ponies send their thanks too.”

Posted 3 weeks ago

“Bought a run for rabbits very big and great quality delivered very quick too would recommend”

Posted 3 weeks ago

“Great prompt service and delivery. I had this coat at the beginning of the year and the zip broke after 3 weeks. I was devastated to find out that no where would have the coat in stock again until August, so I'm soo pleased i have it again! Fingers crossed the zip doesn't break this time!!”

Posted 3 weeks ago

“Brilliant service!”

Posted 3 weeks ago

“Recently placed my first order, very impressed with speed of response and speed of delivery.”

Posted 3 weeks ago

“Brilliant array of items and quick delivery”

Posted 3 weeks ago

“Great product at a great price and the delivery was super speedy :)
Will definitely buy from petnpony again!”

Posted 3 weeks ago

“Bridle splits by the buckle of throat lash have sent back”

Posted 3 weeks ago

PetnPony is rated 4.75 based on 724 reviews