PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,687 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly helpful staff and first class service. Very impressed with Pet n Pony, especially given the extraordinary circumstances. Would recommend them without reservation.”

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Posted 4 years ago

Thank you, Eileen! We appreciate such a lovely review.

Posted 4 years ago

“Excellent service.Great communication”

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Posted 2 hours ago

“we always get first class and friendly service from the Durham store.”

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Posted 6 hours ago

“PetnPony are genuine and reliable, great service. Would highly recommend.”

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Posted 5 days ago

“Excellent service pleased with discount Cannagan is a very good product Thank you”

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Posted 6 days ago

“We buy our dog food online with PetnPony through a regular payment plan. Delivery is excellent and service has been outstanding. On top of that price is also very competitive.”

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Posted 1 week ago

“Amazingly quick delivery. Very good web page aswell.”

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Posted 1 week ago

“Great service kept up to date right up to delivery. Will definitely use again.”

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Posted 1 week ago

“My goods didn’t arrive so I emailed them but regreably I did not receive a reply. Sorted it out with the carrier company myself.”

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Posted 1 week ago

“PetnPony are without a doubt my 'GoTo' place for my footwear. I bought a pair of Dublin boots last year which have been (and still are) sturdy, hard wearing and incredibly comfortable. I wanted to buy another pair in case they sold out in my size. PetnPony came up trumps again with not only price (the SAME as last year) but also free postage on my item. The service is second to none, so speedy. I ordered them on Sunday afternoon and they arrived Tuesday morning! Absolutely superb in every way. I highly recommend them.”

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Posted 1 week ago

“Yes all good with peony delivers on time and safe”

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Posted 1 week ago

“Unfortunately the item was not as described and I had to return it . The company were so helpful and pleasant and the return process was so easy. Would definitely recommend and would buy from them again.”

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Posted 2 weeks ago

“Arrived quickly in good order.”

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Posted 2 weeks ago

“good price for neoprene lined, and frree delivery”

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Posted 2 weeks ago

“Excellent light/medium weight stable rug. Nice and light, warm and the fabric is fantastic. Smart navy blue ion my grey mare. Very efficient service. It arrived very quickly.”

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Posted 2 weeks ago

“GoNative were recommended to me by my dogs breeder, it’s extremely good for their health and my dog absolutely loves it :) would highly recommend”

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Posted 2 weeks ago

“I had accidentally ordered the wrong size i rang up abd my order was changed straight away fantastic service”

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Posted 2 weeks ago

“Looks lovely, unopened, as it’s a Christmas gift for my daughter but I’m sure she’ll be thrilled 😁”

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Posted 2 weeks ago

“Brilliant service. Goods arrived next day. Will shop with them again.”

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Posted 2 weeks ago

“Brilliant thank you”

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Posted 3 weeks ago

“very good and very efficient”

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Posted 3 weeks ago

PetnPony is rated 4.8 based on 1,687 reviews