PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,044 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,044 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orders are processed quickly and efficiently. The shop stocks a wide variety of products which cater for pets with a range of special requirements. Staff are knowledgeable, approachable and friendly. Plenty of car parking is a bonus. I would highly recommend this business to anyone.”

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Posted 2 years ago

“Excellent customer services and prompt delivery.”

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Posted 2 years ago

“First time shopping with Pet n Pony. Found the hoodie I wanted at the cheapest price. Excellent delivery emails keeping me informed of fast delivery. Item arrived well packaged ... brilliant, thank you ! :-)”

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Posted 2 years ago

“Very fast delivery and approachable company. Recommend!”

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Posted 2 years ago

“Great service. Ordering was very straightforward and arrived very quickly. Thank you.”

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Posted 2 years ago

“I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.”

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Posted 2 years ago

“Great service and good prices”

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Posted 2 years ago

“Great price. Fast delivery. Thank you!”

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Posted 2 years ago

“Prices very competitive and swift delivery”

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Posted 2 years ago

“Item received early good price would use this website again”

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Posted 2 years ago

“Exactly as ordered”

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Posted 2 years ago

“Good service. Quick delivery. Reasonable price.”

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Posted 2 years ago

“Communication was excellent & I received the order promptly & was kept informed throughout the process. Would highly recommended”

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Posted 2 years ago

“Delighted with quick response to my order”

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Posted 2 years ago

“Wow. Bullet fast delivery and a brilliant price. It's a win win.”

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Posted 2 years ago

“Fantastic service and super quick delivery.”

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Posted 2 years ago

“Excellent customer service. Items ordered and delivered the next day. Excellent information in tracking items. Well done I would highly recommend this company”

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Posted 2 years ago

“ordered our dog some food as PetnPony again had the best deal. Delivery was really quick and my pupper had his food in 2 working days, amazing service.”

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Posted 2 years ago

“Quality at a good price. Kept informed and speedy delivery. Well done!”

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Posted 2 years ago

“Fast delivery, great communication and best price I could find.”

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Posted 2 years ago

PetnPony is rated 4.8 based on 2,044 reviews