PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,087 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,087 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, boots arrived quickly and was kept informed of progress. Boots are very comfortable, I love them”

Helpful Report

Posted 2 years ago

“Always easy to order and quick delivery”

Helpful Report

Posted 2 years ago

“Very easy to order and prompt service”

Helpful Report

Posted 2 years ago

“Easy ordering, great product and very fast delivery.”

Helpful Report

Posted 2 years ago

“Helpful company fast delivery”

Helpful Report

Posted 2 years ago

“Good quality product at very reasonable price and arrived very promptly, would definitely use them again”

Helpful Report

Posted 2 years ago

“The dog took to it his new coat like a duck to water and sizing of the jacket was good too. The issue I have seen is the opening where the lead goes through the coat to attach to the collar as the stitching needs to be re-enforced a couple of times to prevent the hole from ripping opening more than necessary, alternatively make the hole bigger with better stitching.”

Helpful Report

Posted 2 years ago

“Excellent company to deal with ,competitive prices”

Helpful Report

Posted 2 years ago

“Reliable service”

Helpful Report

Posted 2 years ago

“A good selection of dog food. Very quick service . Will continue to use this company. Have recommended to family and friends .”

Helpful Report

Posted 2 years ago

“Great. Communication product just as described very impressed. Will buy from again.”

Helpful Report

Posted 2 years ago

“LOVE PetnPony. *Fantastically* organised with delivery tracked and on time.”

Helpful Report

Posted 2 years ago

“I have used PetnPony for a good while for dog food. I find the ordering process easy, delivery works well and very competitive prices keep me a repeat customer.”

Helpful Report

Posted 2 years ago

“Verr good food used it for dog from a puppy now on adult food”

PetnPony 5 star review on 14th February 2024

Helpful Report

Posted 2 years ago

“Very efficient delivery of well-priced hat.”

Helpful Report

Posted 2 years ago

“Arrived very quickly and is a fantastic price”

Helpful Report

Posted 2 years ago

“I’ve been looking for a regular supplier of canagan dog food & find Pet n Pony brilliant actually .I never have any issues with chasing orders / deliveries etc ..the usual hassle when ordering online . Long may it continue ! Thanks P&P”

Helpful Report

Posted 2 years ago

“Happy with my order, price and delivery. I will be ordering again from PetnPony.”

Helpful Report

Posted 2 years ago

“Excellent service and good quality boots”

Helpful Report

Posted 2 years ago

“Very helpful staff and prompt delivery. Excellent service.”

Helpful Report

Posted 2 years ago

PetnPony is rated 4.8 based on 2,087 reviews