PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,132 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Arrived on time and lovely personal emails updating me regarding the order and delivery status. Would highly recommend..🌟”

Helpful Report

Posted 2 years ago

“MY Grand daughter loves it best buy ever”

Helpful Report

Posted 2 years ago

“Good product, easy ordering and quick delivery.”

Helpful Report

Posted 2 years ago

“Easy to order and despatched promptly br DPD so arrives in a couple of days. Proper good service.”

Helpful Report

Posted 2 years ago

“Excellent customer service Went above and beyond to get an urgently required order despatched quickly”

Helpful Report

Posted 2 years ago

“Great service and follow up emails informing me of bit trial service. Very impressed.”

Helpful Report

Posted 2 years ago

“Easy website to navigate and great quick delivery would recommend”

Helpful Report

Posted 2 years ago

“Very easy transaction and speedy delivery”

Helpful Report

Posted 2 years ago

“Always a reliable service. Started to order from PetnPony during lockdown as they stocked the dog food I wanted when I couldn't get it locally and have continued to use them.”

Helpful Report

Posted 2 years ago

“Nice hat delivery took longer than expected.”

Helpful Report

Posted 2 years ago

Hi sorry for the delay with your order, we try to get orders to our customers as quickly as possible but sometimes due to unforseen circumstances items are held up along the way to delivery. We hope you like your new product and hope to see you again soon. best regards PetnPony

Posted 2 years ago

“Ordered megazorb bedding for our guinea pigs. Cheaper than on Amazon (without having to order in bulk) and pretty quick delivery.”

Helpful Report

Posted 2 years ago

“Fast delivery, easy transaction”

Helpful Report

Posted 2 years ago

“Great company & quick delivery”

Helpful Report

Posted 2 years ago

“Excellent service thank you*****”

Helpful Report

Posted 2 years ago

“Friendly service and good price for my dogs favourite food that is quite hard to obtain.”

Helpful Report

Posted 2 years ago

“Great seller .., quick delivery 😊”

Helpful Report

Posted 2 years ago

“Hire A Ethical Hacker | Cyber Investigator | Cyber Security |Professional Ethical Hacker: At Smatchoicehackers, They're passionate about ethical hacking and dedicated to providing comprehensive cybersecurity solutions for businesses. Visit.. { SMATCHOICEHACKERS. COM } to help you out of the difficulties situation!!! Their services are... * Credit score fix / Booster * Remote cheating spouse’s phone * Blackmailed Deleted * Changing of col grades * Denial Of Service * Website Restore * Cookies Theft * Network Jam * Crime Records Deleted * Cryptocurrency Recoveries * Viruses & Trojans * Network Penetration * Lost Facebook, Instagram Recovery. * Wallet recovery, etc.... They're Services Are Not Limited And They Serve All Types Of Services Which They Can't List Here. They're Job Is To Deliver The Required Services Beyond Your Expectations. They're been doing it well for a long time!! You can contact them through... Web: [ www. Smatchoicehackers .com ] Email 📧: Smatchoicehackers @ gmail. com Telegram handle: @ Smatchoicehackers”

Helpful Report

Posted 2 years ago

“Excellent service, thank you 😊”

Helpful Report

Posted 2 years ago

“Super service - arrived within 24 hours of ordering and exactly what we ordered”

Helpful Report

Posted 2 years ago

“Always a prompt delivery”

Helpful Report

Posted 2 years ago

PetnPony is rated 4.8 based on 2,132 reviews