PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,773 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“Great service. Arrived on time and lovely personal emails updating me regarding the order and delivery status. Would highly recommend..🌟”

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Posted 1 year ago

“MY Grand daughter loves it best buy ever”

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Posted 1 year ago

“Good product, easy ordering and quick delivery.”

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Posted 1 year ago

“Easy to order and despatched promptly br DPD so arrives in a couple of days. Proper good service.”

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Posted 1 year ago

“Excellent customer service Went above and beyond to get an urgently required order despatched quickly”

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Posted 1 year ago

“Great service and follow up emails informing me of bit trial service. Very impressed.”

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Posted 1 year ago

“Easy website to navigate and great quick delivery would recommend”

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Posted 1 year ago

“Very easy transaction and speedy delivery”

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Posted 1 year ago

“Always a reliable service. Started to order from PetnPony during lockdown as they stocked the dog food I wanted when I couldn't get it locally and have continued to use them.”

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Posted 1 year ago

“Nice hat delivery took longer than expected.”

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Posted 1 year ago

Hi sorry for the delay with your order, we try to get orders to our customers as quickly as possible but sometimes due to unforseen circumstances items are held up along the way to delivery. We hope you like your new product and hope to see you again soon. best regards PetnPony

Posted 1 year ago

“Ordered megazorb bedding for our guinea pigs. Cheaper than on Amazon (without having to order in bulk) and pretty quick delivery.”

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Posted 1 year ago

“Fast delivery, easy transaction”

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Posted 1 year ago

“Great company & quick delivery”

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Posted 1 year ago

“Excellent service thank you*****”

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Posted 1 year ago

“Friendly service and good price for my dogs favourite food that is quite hard to obtain.”

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Posted 1 year ago

“Great seller .., quick delivery 😊”

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Posted 1 year ago

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Posted 1 year ago

“Excellent service, thank you 😊”

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Posted 1 year ago

“Super service - arrived within 24 hours of ordering and exactly what we ordered”

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Posted 1 year ago

PetnPony is rated 4.8 based on 1,773 reviews