PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,082 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices and easy efficient service for ordering and delivery”

Helpful Report

Posted 1 year ago

“Brilliant service, fast delivery and affordable prices”

Helpful Report

Posted 1 year ago

“Ordered a Wintec bridle online ...very pleased with the price and service - so quick to despatch and kept in touch all through the transaction. Would recommend and will use again for new equestrian purchases.”

Helpful Report

Posted 1 year ago

“Fast delivery, item as expected.”

Helpful Report

Posted 1 year ago

“Excellent customer service. Received very friendly email after placing order and regular updates regarding status if order and delivery. Would definitely order from this company again.”

Helpful Report

Posted 1 year ago

“Excellent service, great communications and speedy delivery delivered! Highly recommend”

Helpful Report

Posted 1 year ago

“Very pleased with purchase Fast delivery”

Helpful Report

Posted 1 year ago

“Loved it it’s very high quality and I’m using my stuff all the time my pony loves it as well I’d love to support yous and I’m defo buying more in the future and I need to apply to be brand tester or something lol”

Helpful Report

Posted 1 year ago

“Great service and stock !”

Helpful Report

Posted 1 year ago

“Brilliant service and delivery, could not ask for better. Thank you”

Helpful Report

Posted 1 year ago

“Great service, item delivered quickly , Recommend to people to shop here .”

Helpful Report

Posted 1 year ago

“Quick delivery and great customer service when I realised I’d ordered the wrong size. Will definitely use this company again.”

Helpful Report

Posted 1 year ago

“Went for a click and collect helpful staff and quickly served”

Helpful Report

Posted 1 year ago

“Very quick dispatch and a good price for the product thanks”

Helpful Report

Posted 1 year ago

“Excellent service.Great communication”

Helpful Report

Posted 1 year ago

“we always get first class and friendly service from the Durham store.”

Helpful Report

Posted 1 year ago

“PetnPony are genuine and reliable, great service. Would highly recommend.”

Helpful Report

Posted 1 year ago

“Excellent service pleased with discount Cannagan is a very good product Thank you”

Helpful Report

Posted 1 year ago

“We buy our dog food online with PetnPony through a regular payment plan. Delivery is excellent and service has been outstanding. On top of that price is also very competitive.”

Helpful Report

Posted 1 year ago

“Amazingly quick delivery. Very good web page aswell.”

Helpful Report

Posted 1 year ago

PetnPony is rated 4.8 based on 2,082 reviews