PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,773 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received quickly and packaged well. Great service”

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Posted 1 year ago

“Prompt and efficient service. Good prices.”

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Posted 1 year ago

“Excellent service and price and prompt delivery”

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Posted 1 year ago

“Easy to order. Delivered quickly.”

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Posted 1 year ago

“Always a good price. Quick & efficient to dispatch.”

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Posted 1 year ago

“Ordered through the Shop app. Delivered within a couple of days. Happy customer!”

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Posted 1 year ago

“Excellent, fast delivery”

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Posted 1 year ago

“Metazone- very competative price and received within 24 hrs. Very efficient. Thank you”

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Posted 1 year ago

“Always very fast snd efficient this is a reorder and will continue to use them, excellent service.”

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Posted 1 year ago

“Very quick and well packaged Delivery. Easy website to navigate, super easy transaction, thank you!! I didnt pay for next day delivery, so was surprised, but happy, when it turned up!”

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Posted 1 year ago

“Easy to order and quick to deliver - great service!”

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Posted 1 year ago

“3rd order with PetnPony and always great service. Will continue to order my dogs food from PetnPony. 5 star service.”

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Posted 1 year ago

“Prompt delivery of my order and website easy to naviagate.”

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Posted 1 year ago

“Found a great price here for something I wanted. Great quick delivery too.”

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Posted 1 year ago

“Great service at a great price. Ordered on a Monday night and delivered to the door on Wednesday. Wouldn’t go anywhere else now!”

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Posted 1 year ago

“Really great service, great price. was kept informed about delivery. will order from here again. many thanks.”

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Posted 1 year ago

“Really fast delivery. Will definitely use again. Thank you ❤️”

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Posted 1 year ago

“Great product. Excellent quality. From ordering to delivery I had updates, despatched, with courier to delivery. Very very 😊”

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Posted 1 year ago

“Always delivered on time or earlier than expected. Only issue with this order was that I noticed that the zip on the dog food bag was missing (luckily I had a previous bag here to tip it into) However apart from that 5/5 as the zip is probably once in a blue moon”

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Posted 1 year ago

“PetnPony were fab! I couldn’t find the coat I bought cheaper elsewhere and the delivery was really quick despite me not having paid for express delivery. Fab service!”

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Posted 1 year ago

PetnPony is rated 4.8 based on 1,773 reviews