PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.83

4.8 Rating 2,036 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always easy to order and quick delivery Klarna is great option”

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Posted 1 year ago

“Super fast delivery. My mini dachshund loves this food and can sometimes be difficult to find for him. Will be ordering from here in future 😊”

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Posted 1 year ago

“Extremely fast delivery and communication was great.”

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Posted 1 year ago

“Very happy with our purchase”

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Posted 1 year ago

“Super fast delivery, great product and price.”

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Posted 1 year ago

“The boots were excellent . Nice and sturdy and the gusset provides greater width for one of my legs which is very swollen”

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Posted 1 year ago

“Great service Ordered in the afternoon was delivered the next morning”

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Posted 1 year ago

“Fantastic service from the team. Very quick delivery, great job. I will definitely order again. Thank you”

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Posted 1 year ago

“Great communication and speedy delivery”

PetnPony 5 star review on 18th September 2024

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Posted 1 year ago

“Excellent. Always fast delivery”

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Posted 1 year ago

“Hi. You have sent he wrong product. I have tried to contact you over email and still waiting for an answer so I would say I’m not satisfied with your company.”

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Posted 1 year ago

“Brilliant Service & Best Price on Hills Low ID Wet for for dogs A*”

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Posted 1 year ago

“Quick and efficient delivery, kept in the loop at all stages, would definitely buy from again 10/10 👍🏼”

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Posted 1 year ago

“Speedy delivery. The item was a 2.5litre liquid which for some reason did appear to have leaked slightly into the packaging. Perhaps it was mishandled by the deliverer.”

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Posted 1 year ago

“Awsome service from start to finish. Ordered online and was delivered in a few days.”

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Posted 1 year ago

“Did order by express delivery, bit disappointed as it wasn’t quick, however did deliver everything ok 😊”

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Posted 1 year ago

“Excellent service with super fast delivery. I will definitely being shopping again with PetnPony”

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Posted 1 year ago

“Been having horse fly spray from petnpony this summer always prompt delivery and good service. Last order delivered was damaged postman returned it as damaged and I received a replacement within a couple of days. That's very good service. Thank you PetnPony 😊”

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Posted 1 year ago

“Fast efficient service. Can highly recommend”

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Posted 1 year ago

“I bought the furry donut bed. Great friendly communication with the owner, and the bed was delivered within a few days of ordering. Our dog loves it.”

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Posted 1 year ago

PetnPony is rated 4.8 based on 2,036 reviews