PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,773 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a prompt delivery”

Helpful Report

Posted 1 year ago

“Excellent price and excellent service”

Helpful Report

Posted 1 year ago

“Very helpful. My order came really quickly will definitely use PetnPony again and recommend them to others”

Helpful Report

Posted 1 year ago

“Fab service.”

Helpful Report

Posted 1 year ago

“I am very happy at the service I recieved when I placed a recent order. In fact I had placed an order an realised the order was going to be delivered to my old address and I quickly notified Pet n Pony who immediately updated my new address which was a life saver. The item I received very quickly with updates along the way and DPD were polite and helpful on the day of delivery. I will be a returning customer. This is a genuine review Malcolm Spinks East Sussex”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Good brand-new. Prompt service. Fantastic communication thank you”

Helpful Report

Posted 1 year ago

“bed arrived quickly , replaced one exactly the same but smaller as our dog has out grown it good beds”

Helpful Report

Posted 1 year ago

“Great service -kept up to date from order to delivery. Quick delivery. Great price”

Helpful Report

Posted 1 year ago

“Nice helpful staff, order despatched in very quick time, will defo be using again! Cheaper than other pet suppliers online for what I ordered.”

Helpful Report

Posted 1 year ago

“Fast efficient delivery great items highly recommend petnpony”

Helpful Report

Posted 1 year ago

“As a first time customer I was really pleased with the delivery of my order. I received my order on time and extremely well packed. In addition I have to say the prices of PetnPony are very competitive. I will certainly continue to use their service in the futute.”

Helpful Report

Posted 1 year ago

“Easy service, prompted delivery, all round very please with the service which I have received.”

Helpful Report

Posted 1 year ago

“Very good dog food and quick delivery”

Helpful Report

Posted 1 year ago

“Great choice of quality dog foods at competitive prices. Delivery is speedy and tracked (last 2 orders taking a couple of days)”

Helpful Report

Posted 1 year ago

“Very easy to order products and efficient delivery I was kept up to date throughout the process I would definitely recommend”

Helpful Report

Posted 1 year ago

“Rewelacja polecam”

Helpful Report

Posted 1 year ago

“great to receive and use my birthday voucher always good value for the dog food i buy and very quick delivery”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Very comfortable safety shoes which also in the same time looks really classy and beautiful. I’ve been looking for product like this for ages. Quick delivery and good value for money. Highly recommend.”

Helpful Report

Posted 1 year ago

PetnPony is rated 4.8 based on 1,773 reviews