PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,082 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At last the customer is made to feel important! Brilliant customer service and super fast delivery. What a great company 👍”

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Posted 1 year ago

“Can’t recommend PetnPony enough! Prompt service, regular updates on my order, then the parcel arrived intact and on time! Great!”

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Posted 1 year ago

“Thank you”

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Posted 1 year ago

“Delivered on time, packed well good price and excellent kibble”

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Posted 1 year ago

“Great Seller! Wouldn't hesitate to recommend them both service and product wise. Thank you!”

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Posted 1 year ago

“Ordering was simple, the item was packaged well and delivery was prompt.”

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Posted 1 year ago

“Excellent service will definitely order again from you. 😁”

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Posted 1 year ago

“Product received on time, securely packaged and as described. Thank you.”

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Posted 1 year ago

“Easy to order and very quick delivery! Thank you”

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Posted 1 year ago

“Shipped quickly and product as described”

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Posted 1 year ago

“Very good service, product delivered quickly and pleased with it.”

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Posted 1 year ago

“Love my new neue schule bit from Pet n Pony. It certainly seems to suit my new six-year old gelding with his smaller mouth. Competitively priced it was delivered quickly and with no fuss.”

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Posted 1 year ago

“Always a bit dubious ordering from a new company but couldn’t have asked for a better experience. Great price and fast turnaround. Will definitely order from them again xx”

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Posted 1 year ago

“Excellent service will definitely use again”

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Posted 1 year ago

“First time order of Orijen kitten food, I ordered as it was a few pounds cheaper than other retailers, and cheaper still if i ordered a repeat subscription.Great service! Arrived in a couple of days, excellent comms, will be keeping my subscription with them. Thank you Petnpony 5 stars”

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Posted 1 year ago

“Good price, quick delivery and great service xx”

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Posted 1 year ago

“My order arrived very quickly and well-packaged.The price was good. I think I had to add postage, I don’t remember! But if that was the case it didn’t matter, I needed the items and could not get them from the source I had used before. I was made to feel my custom was welcome and important. Thank you PetnPony.”

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Posted 1 year ago

“Exactly what they say nice small holes .Good fast service will buy again”

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Posted 1 year ago

“Needed my special dog food and petnpony had it available and delivered very timely with good customer service. Thank you.”

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Posted 1 year ago

“Pet n Pony were fantastic to deal with....and the delivery was super fast, thank you.”

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Posted 1 year ago

PetnPony is rated 4.8 based on 2,082 reviews