Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,465 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was easy and simple to do as such a lovely gift”

Helpful Report

Posted 3 years ago

“I haven’t received the purchased item and haven’t received any messages regarding my order. Very disappointed.”

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Posted 3 years ago

“Not sure about this company, no order recieved, it's been newly 2 weeks plus, no updates and no way of contacting them. The contact number has digits missing , so doesnt even ring,seems like a con to me stay well clear and save your money”

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Posted 3 years ago

“Did not receive order.. when I click on the after sales link it just brings up an error code.”

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Posted 3 years ago

“Perfect. My gran will love it🫶🏽”

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Posted 3 years ago

“Excellent service, product, price and speedy delivery. Couldn't ask for more”

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Posted 3 years ago

“My item wasn’t packaged great and the message isn’t centered like it showed in the picture. I also paid for next day delivery and it came days later!”

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Posted 3 years ago

“I paid for next day delivery and three days later still not received my order.Emailed the company three times and had no response.”

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Posted 3 years ago

“Purchased a bauble. Good quality and carefully packed .”

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Posted 3 years ago

“I have used Personalise.co.uk for several years and find them a very reliable firm to deal with. Delivery was delayed due to the postal strikes but when my items came they were as I expected, good quality and well packed. Well done.”

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Posted 3 years ago

“Arrived on time and very pleased with quality looks lovely”

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Posted 3 years ago

“Excellent service also good quyfast delivery”

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Posted 3 years ago

“I will leave a review, when I have received purchases, which I cannot track, or find on any emails.”

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Posted 3 years ago

“Very easy website to navigate. And perfect that you can personalise items. Definitely recommend this shop to family and friends who want to give that extra special something.”

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Posted 3 years ago

“Ordered 8th Dec, said items would be shipped 48 hours after purchase. It’s the 16th December and I’ve not heard a thing, plus the link to their after care team on the original email of purchase doesn’t work, 404 error”

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Posted 3 years ago

“Placed an order and wanted to change it told I wasn't able no notifications on delivery or update”

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Posted 3 years ago

“Lovely and very thoughtful gift! It’s perfect.”

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Posted 3 years ago

“Noticed I had made one mistake with a letter on my item which was a graveyard piece for 2 babies in my family. Spotted it minutes after I done it so went onto the cancellation bit on their website where they state orders can only be cancelled if not produced so filled in the form and then emailed to ask to cancel or amend order. Was emailed the next day to say it couldn’t be done as the order was already produced - I ordered at 9pm at night and it was physically possible for the order to have been produced in the minutes between ordering and cancelling/emailing. Have emailed to try discuss twice and have had no response - were quick to reply and say no but can’t reply to other emails. Sad that a company like this would let an incorrect item go out for a graveyard. I take responsibility for making the mistake but I followed their cancellation instructions and they have chose not to follow through! Will never use again and would encourage others not to do so either as they clearly have no compassion and shouldn’t be producing goods for people in these circumstance if this is how they treat them!”

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Posted 3 years ago

“When I emailed for updates I was very politely emailed straight back with the confirmation and update I needed”

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Posted 3 years ago

“Scam! website and email domain does not exist”

Helpful Report

Posted 3 years ago

Personalise.co.uk is rated 4.4 based on 4,465 reviews